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Home My WebLink AboutR-2025-159 LAN Infotech Monthly Server Monitoring and Support Services to Exceed $50KRESOLUTION 2025-159 A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF DANIA BEACH, FLORIDA, AUTHORIZING THE EXPENDITURE OF FUNDS FOR SERVER MONITORING AND SUPPORT SERVICES, INCLUDING ADDITIONAL CONTRACTED SUPPORT FROM LAN INFOTECH, FOR FISCAL YEAR 2025-26, THAT EXCEED AN ANNUAL VENDOR TOTAL AMOUNT OF FIFTY THOUSAND DOLLARS ($50,000.00); AND AUTHORIZING PURCHASES FROM THE INFORMATION TECHNOLOGY FUND APPROVED ANNUAL BUDGET APPROPRIATIONS; PROVIDING FOR CONFLICTS; FURTHER, PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, the Charter of the City of Dania Beach, Part III, Article 3, Section 4, Subsection (j), authorizes the City Manager to purchase supplies, services, equipment, and materials for the City government in amounts in excess of the established monetary threshold , if she is authorized to do so in advance by a resolution adopted by the City Commission; and WHEREAS, the Dania Beach Code of Ordinances, Chapter 2, Article 1, Section 2-10, “Monetary thresholds for certain purchases and payment disbursement authorizations”, Subsection (a), sets the monetary threshold at Fifty Thousand Dollars ($50,000.00) for a vendor each fiscal year; and WHEREAS, LAN Infotech has been providing Information Technology professional support services to the City since 2010, and has proven to be a trusted partner for server monitoring and support and additional contractual staffing (the “Services”); and WHEREAS, the City requested and evaluated proposals provided by three Managed Service Providers; and WHEREAS, the City Administration believes it is in the best interest of the City to have continuity in the provision of the Services for Fiscal Year 2025-26 and recommends approval of the proposals from LAN Infotech WHEREAS, the total planned expenditures will exceed the City’s annual Fifty Thousand Dollars ($50,000.00) purchase threshold for a single vendor, therefore, requiring City Commission approval. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF DANIA BEACH, FLORIDA: Section 1. That the above “Whereas” clauses are ratified and confirmed, and they are made a part of and incorporated into this Resolution by this reference. 2 RESOLUTION #2025-159 Section 2. That the City Commission authorizes the Services from LAN Infotech in an amount exceeding the annual amount of the Fifty Thousand Dollars ($50,000.00) purchase threshold for a single vendor for fiscal year 2025-26; further, the proper City officials are authorized to execute any documents related to this approval. Section 3. That the current services provided by LAN Infotech and their estimated costs for FY2025 are as follows: Managed services (monitoring and maintenance of servers): $ 10,740 On-site support personnel: $ 86,400 Third-party products/software: $ 108,250 Total Estimated cost of services and support for FY2026: $ 205,390 Section 4. That funding for the Services shall be made from the City’s authorized annual budget appropriations from the City’s Information Technology Fund Account 507-17-04- 516-34-10 - Contractual Services General Section 5. That all resolutions or parts of resolutions in conflict with this Resolution are repealed to the extent of such conflict. Section 6. That this Resolution shall become effective upon its passage and adoption. PASSED AND ADOPTED on October 28, 2025. Motion by Vice Mayor Salvino, second by Commissioner Lewellen. FINAL VOTE ON ADOPTION: Unanimous X Yes No Commissioner Lori Lewellen ____ ____ Commissioner Luis Rimoli ____ ____ Commissioner Archibald J. Ryan IV ____ ____ Vice Mayor Marco Salvino ____ ____ Mayor Joyce L. Davis ____ ____ SIGNATURES ON THE FOLLOWING PAGE 3 RESOLUTION #2025-159 ATTEST: ELORA RIERA, MMC JOYCE L. DAVIS CITY CLERK MAYOR APPROVED AS TO FORM AND CORRECTNESS: EVE A. BOUTSIS CITY ATTORNEY Support Contract City of Dania Beach | | | | Michael Goldstein - Mgoldstein@laminfotech.com President LAN Infotech | 5100 NW 33rd Avenue, SUITE 225 | FORT LAUDERDALE, FL 33309 | Phone: 954-717-1990 | Fax: 954-756-7023 This Agreement serves as a Statement Of Work (“SOW”) and applies to City of Dania Beach (“Client”) and its Affiliates’ for purchases of products and services from LAN INFOTECH, LLC as defined below. LAN INFOTECH Inclusive Plan Included in our programs, LAN INFOTECH offers an extended service reaching out to projects and other services as part of your monthly fee. LAN INFOTECH monitoring, management, and patching through LAN INFOTECH's Remote Management Platform and Support team Unlimited remote support during business hours for supported users on supported machines/devices Unlimited remote support during business hours for supported users on supported mobile and VOIP devices Unlimited onsite escalated support during business hours for supported users on supported machines Warranty management - LAN INFOTECH handles equipment repair with your vendors and LAN INFOTECH ensures the warranty is active for core devices (servers, switches, desktops, laptops, tablets, WiFi, printers, firewalls & UPS devices ) Lifecycle planning to ensure the best productivity and reduce potential security holes LAN INFOTECH's Remote Management Platform and Anti-Virus/Security Software Strategic Business Reviews Moves, adds, and changes during business hours - except the following are NOT included and will be billed at a rate of $125.00 per hour: Installations, additions, and/or replacement of new equipment Relocations of assets and services to a new physical address or floor Telephone move/adds Projects related to Client mergers and acquisitions Projects related to the installation or modifications of Client requested third-party software which involves more than eight (8) hours of LAN INFOTECH support or consultative time Projects related to Client initiated due diligence of or by outside entities Projects arising from acts of God, insurrection, war, or terrorism Projects related to Client bankruptcies or insolvencies Projects related to legal discoveries when LAN INFOTECH is not named as a party Security & Awareness Training LAN INFOTECH offers online Security & Awareness Training to all employees. Dark Web Search/Email Phishing Campaign LAN INFOTECH offers annual Dark Web Search and email phishing campaign. Results to be delivered to Management Team. To enhance the service offerings provided by LAN INFOTECH to Client, LAN INFOTECH may utilize third-party providers for certain services. In addition to LAN INFOTECH, Client MAY BE legally bound to the third-party provider’s Terms and Conditions. The third-party provider and link is available at our web site at https://laninfotech.com/partners/ Client may also be subject to and any other agreements and documents presented by the third-party provider that are required to provide the services, each as amended by the third-party provider from time to time. Term: This SOW shall remain in force for a period of one (1) year (“Initial Term”) from the Effective Date. This SOW shall automatically renew for subsequent one (1) year terms (“Renewal Term”) beginning on the day immediately following the end of the Initial Term unless either party gives the other notice not later than ninety (90) days’ prior to the end of the Initial Term of its intent not to renew this SOW or this SOW is terminated as hereinafter otherwise provided. This SOW shall renew automatically at the end of the prior SOW term for a period of twelve months (12) unless MSP or CLIENT affirmatively terminate it in accordance with the conditions set forth in this SOW. Termination: Either Party may (a) terminate this Agreement, a SOW or an Order if the other Party commits any material breach of this Agreement and fails to cure such breach within thirty (30) days after receipt of written notice from the other Party. Either Party may terminate this Agreement for any reason with ninety (90) days written notice to the other Party. Agreement cannot be terminated while an active SOW or Order is in process of actively being worked on by LAN INFOTECH. Further, some of our Third-Party Vendors including Microsoft has begun to charge annual Licensing Fees. The services and products offered by these third-party vendors may require LAN INFOTECH to purchase certain "per seat" licenses from these third parties to provide Client with these applications (i.e. Microsoft 365, Office 365). As per their requirements, the licenses cannot be canceled once they are purchased, transferred to any other customer or moved to another IT service provider during the unexpired term of the license. If LAN INFOTECH purchases a license for Client on an order, then those licenses will require a one (1) year term, or Client may be assessed additional monthly fees for purchasing month- to-month licensing instead of committing to the one (1) year term. For that reason, Client understands and agrees that regardless of the reason for termination of the Services, Client is required to pay for all applicable licenses in full for the entire term of those licenses. It is the LAN INFOTECH'S understanding that once the license is paid in full, Client will be permitted to use the applicable applications until the expiration of the license terms, even if Client moves to a different technology services provider. Services Provided Included Services. Client will receive items containing “✔” to the right of the brief description. Items without “✔” are not provided. Managed IT Services Complete Site Seat Network Maintenance: Stable firmware updates applied as they are released to assist in preventing vulnerabilities to your firewall/switch.✔ Remote Support: Remote assistance during service hours to fix day to day issues. Upon Request ✔ Onsite Support: Onsite support during service hours to repair covered issues that are unable to be resolved remotely. Upon Request ✔ Complete Device Seat (Example: Windows Desktop and Laptops)✔ Anti-Virus Solution: When systems and computers are powered on, virus software may be kept up to date and daily quick scans as well as weekly full scans will be completed.✔ Remote Access Solution: Anytime, anywhere remote-control access to office computers. Note: Although this service is included, the service is not activated unless requested by Client. ✔ Device Monitoring: Event logs are monitored for errors to proactively fix small issues before they become big ones.✔ Device Maintenance: Temporary file deletion, disk defragmenting, virus & malware scans.✔ OS Patch Management: Installation of critical & security updates. Upon Request ✔ 3rd Party Patch Management: Updates will be applied to vulnerable 3rd party software such as but not be limited to Java and Adobe Reader. Upon Request ✔ Remote Support: Remote assistance during service hours to fix day to day issues. Upon Request ✔ Onsite Support: Onsite support during service hours to repair covered issues that are unable to be resolved remotely. Upon Request ✔ Complete Server Seat (Example: Windows Servers) Anti-Virus Solution: When systems and computers are powered on, virus software may be kept up to date and daily quick scans as well as weekly full scans will be completed.✔ Device Monitoring: Event logs are monitored for errors to proactively fix small issues before they become big ones.✔ Device Alerting: We are notified if a suspicious event log error occurs, or if hardware falls below a performance threshold.✔ Device Maintenance: Temporary file deletion, disk defragmenting, virus & malware scans.✔ OS Patch Management: Installation of critical & security updates.✔ 3rd Party Patch Management: Updates will be applied to vulnerable 3rd party software such as but not be limited to Java and Adobe Reader.✔ Remote Support: Remote assistance during service hours to fix day to day issues.✔ Onsite Support: Onsite support during service hours to repair covered issues that are unable to be resolved remotely.✔ Security & Awareness Training” LAN INFOTECH offers online Security & Awareness Training to all employees.✔ Current Coverage All MandatoryManaged Service $895.00 Per Month 1 $0.00 Monthly Recurring Managed Server Monitoring Monthly Server Monitoring/Security/Support Services - includes Daily Workstation Maintenance tasks, (ie. Security Scan, Cookie Clean, Temporary File deletion) and Server Patching Automation - Also includes M-F 8:30am - 5:30pm Server support - Servers, Firewall Monitored 7x24 $895.00 $7,200.00 Per Month 1 $0.00 Monthly Recurring Monthly On-Site Technical Services Monthly Block of (80) hours to be used for Onsite Support Monday-Friday 8am- 5pm. Proposed Plan is M-F 10am-2pm daily. Plan can be modified. Overage to billed at a rate of $95 per hour. $7,200.00 $3.99 Per Month 235 $0.00 Monthly Recurring Datto RMM Network Management Client Datto RMM Network Management Client - incudes desktop alerting agent, automated patching, secure desktop remote access and hardware inventory. $937.65 Description Price Qty.Disc.Amount $6.50 Per Month 250 $0.00 Monthly Recurring Mimecast Email Security Bundle Mimecast Unified Email Management Services Per User Per Month - includes • 100% Anti-Virus / 99.5% Anti-Spam Inbound + Outbound Perimeter Protection, • 100% Email Continuity from Outlook + Web, • Marketing Stationery and Disclaimer Tools , • Large File Attachment Strip + Link (Link on Size), Threat Protection, Impersonation Protection $1,625.00 $1.99 Each 250 $0.00 Monthly Recurring Mimecast Internal Protect Mimecast Internal Protect $497.50 $2.20 Each 250 $0.00 Monthly Recurring Mimecast BEC (Cybergraph)$550.00 $3.75 Each 250 $0.00 Monthly Recurring Acronis Office 365 Backup Acronis Office 365 Backup $937.50 $2.69 250 $0.00 Monthly Recurring Office 365 Signature Office 365 Signature $672.50 $7.45 Each 235 $0.00 Monthly Recurring Sentinel One Vigilance Sentinel One Vigilance Add-in - Sentinel One's Security Operations Center (SOC) will monitor all incidents detected in Sentinel One 7x24. The SOC will also do proactive hunting to further review and incidents $1,750.75 $1,995.00 Each 1 $0.00 Monthly Recurring Datto SIRUS 5 Monthly Offsite - Includes 24 TB Offsite (1) Year Time Retention $1,995.00 $55.00 Per Month 1 $0.00 Monthly Recurring DMARC Monitoring Security DMARC Monitoring Security - DMARC Record configuration helps reduce email spoofing, enhance email delivery and reduce phishing. Monthly DMARC reporting $55.00 Monthly $17,115.90 Total $17,115.90 Tax $0.00 Approval: This Proposal is effective only upon execution by LAN Infotech, LLC and Client. Each party hereto warrants and represents that this Proposal constitute the legal, valid, and binding obligation of such party as of the date executed. I, the undersigned, as an authorized representative of Client, have read and accepted the terms and conditions of this proposal and request that LAN Infotech, LLC provide the above products and services. This Proposal is in conjunction with the Terms and Conditions of Service “Terms”. This Proposal does not replace the Terms but incorporates all the provisions and obligations set forth in the Terms. Should any provision of the Terms and this Proposal conflict, the Proposal shall take precedence. By accepting this Proposal, you also accept the Terms. The Terms can be viewed at https://www.laninfotech.com/terms-and-conditions. Subject to the limitations in the Agreement, each party shall be responsible for its own negligent acts or omissions and those of its officers, employees, and agents. Nothing herein shall be construed as a waiver of either party’s sovereign immunity or the limits of liability set forth in Section 768.28, Florida Statutes, as amended. Subject to the limitations in the Agreement, each party shall bear the costs of its own defense. This provision shall survive termination of the Agreement. This Proposal consists of the terms above, the signature page, and any unique attachments to this Proposal. In the event of any inconsistency among these documents, precedence will be as follows: (1) Any subsequent Statement of Work; (2) Original Proposal; and (3) the Terms and Conditions. City of Dania Beach [[s| 0 ]] ( Ana M. Garcia ) Name: Date: [[t|0|p:0|r:1|l:51#################################]] [[d|0|p:0|r:1|l:10]]