HomeMy WebLinkAboutR-1991-111 d,
RESOLUTION NO.
111 -91
A RESOLUTION OF THE CITY OF DANIA, FLORIDA,
APPROVING AMENDED UTILITY BILLING COLLECTION
POLICY AND DUE PROCESS PROCEDURE
EIFOR RESOLVING
DISPUTED BILLS; AND
THAT ALL
RESOLUTIONS OR PARTS OF RESOLUTIONS IN
HEREWITH HE EXTENT OF
SUCHLICT E REPEALED TO T
CONFLICT; AND PROVIDING FOR AN EFFECTIVE
DATE.
BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF DANIA,
FLORIDA: Billing
Sect_ That that certain amended Utility g
Collection Policy and Due Process Procedure for Resolving
arDisputed
phereof
Bills, a copy of which is attached hereto and made a
1
as Exhibit "A" , be and the same is hereby approved.
resolutions or parts of resolutions in
Section That all
same are hereby repealed to the
conflict herewith be and the
i
' extent of such conflict.
`1 l Sects_ That this resolution shall be in force and take
effect immediately upon its passage and adoption-
of
PASSED and ADOPTED this of September , 1991 .
MAYOR - COMMISSIONER
ATTEST:
CITY CLERK - AUDITOR
APPROVED AS TO FORM AND CORRECTNESS:
FRA
NK . ADLERG� Attorney
111 -91
Resolution No.
i
Ai
UTILITY BILLING COLLECTION POLICY AND DUE PROCESS PROCEDURE FOR RESOLVING
DISPUTED BILLS.
1 s adopted by theCityhe Commissillectionon
on Auofsthe4City8ofaDania, Floridand updated s f
tember,
is as follows:
a) The bill will be considered delinquent fifteen ( 15) days after
the mailing of the bill.
b) A delinquent bill will be mailed eighteen days after billing
date which will include a ten percent ( 10% ) penalty charge. If the
delinquent bill is. not paid on or before the fifth ( 5th) day after the
postmark of said bill, water will be turned off and service five
discontinued.
c) After payment is made, service will be restored and a twenty-
on
dollarAll2 ownerst of n accounts wdelinquentefordmore than
ur -on fee ill be the
next
two billing
d) otified by certified mail that the meter
will be pulledtor) shall be n locked and the deposit on file will be applied to
final the account if the bill is not paid within 15 days of the
-1; mailing date of the notification and the outstanding bill will be
applied as a lien against the property and a fee of deposit
will be ,
as to reinstall or unlock the meter and a new deposit (based
i on the current rate at that time) will be required. Billing will cease
'! after the meter has been pulled or locked and will not commence until
the meter has been reinstalled or unlocked.
e) Collection procedures for hardship cases will Whenevereany
according to Ordinance No•3ualifiedSectelectorion 2of(the city is in
J utility customer who is a q1 file with
impoverished or destitute cattached�. The ncityamanager
shall
city manager an oath (copy
thereafter
mke an city investigation
ty man inesntheto tfactshe cto bets ttrue and that the
tnhth,
and if
applicant is in impoverished and destitute circumstances, the city ^
manager shall, in his/her descretion, be empowered to grant the
applicant credit for utility bills for such period of time as the
conditions
all
ed forth
furtheruthatch ain noth aeventlst shall the utility or the facts billfor
warrant, provid
any month exceed the minimum of 2, 000 gallons.
2. On all regular bills, the telephone number of the city appears for
the customer to call on disputed bills and payment of bills .
ed bill may West
made in person at the
Inquiries concerning a disput
utilities department in city hall, 100 West Dania Beach Blvd. , Monday
excluding holidays .
through Friday from 8:00 a.m. to 5: 00 p.m. mers should
For
information and/or determination of a disputed bill, customer
use the following chain of command until a mutually satisfying
arrangement is reached:
First Contact: Customer Service: 1) Clerks, 2 ) Supervisor
Second Contact: City Manager
Third Contact: City Commission
3. A copy of these procedures will be furnished to all new utility
customers when deposits are made.
FORM #5-23 EXHIBIT "A"
h,
OATH
STATE OF FLORIDA
COUNTY OF BROWARD SS:
CITY OF DANIA
The undersigned on oath desposes and says
that affiant is a qualified elector of the City of Dania:
1
That affiant is in destitute circumstances and has no
"• ;c money with which to pay the City of Dania for utility
services rendered by the city; that affiant makes this
affidavit for the purpose of inducing the City of Dania to
! extend credit for utility bills.
Affiant's Signature
Subscribed and sworn to
before me this day
of
Notary Public
Commission expires :
4,
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