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HomeMy WebLinkAboutR-2014-002 Authorized the Purchase of 5 Parking Meters from Harrington Resources, Inc. d/b/a Parker Systems not to exceed $65,000.00 under a Lee County contract Bid # IFB130392 RESOLUTION NO. 2014-002 A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF DANIA BEACH, FLORIDA, AUTHORIZING THE PROPER CITY OFFICIALS TO PURCHASE FIVE (5) PARKING METERS FOR USE BY THE PARKING ENFORCEMENT DIVISION FROM HARRINGTON RESOURCES, INC. DB/A PARKER SYSTEMS, REFERENCING COMPETITIVE PRICING UNDER A LEE COUNTY CONTRACT AWARDED ON AUGUST 1, 2013 RESULTING FROM BID NUMBER IFB130392, WITHOUT COMPETITIVE BIDDING AND WITHOUT ADVERTISEMENT FOR BIDS, AND FURTHER AUTHORIZING ACCEPTANCE OF A LOWER METER PER-UNIT PRICE TOTALING AN AMOUNT NOT TO EXCEED SIXTY-FIVE THOUSAND DOLLARS ($65,000.00); PROVIDING FOR CONFLICTS; FURTHER, PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, the Charter of the City of Dania Beach, Part III, Article 3, Section 4, Subsection 0), authorizes the City Manager to purchase supplies, services, equipment and materials for the city government in amounts in excess of the established monetary threshold without competitive bidding and without advertisement for bids if he is authorized to do so in advance by a resolution adopted by the City Commission, and if such purchases are made pursuant to a competitive bid obtained within the last eighteen (18) months by other government agencies such as the Federal Government, State of Florida, or a Florida municipality or county; and WHEREAS, the Dania Beach Code of Ordinances, Chapter 2, Article 1, Section 2-10, "Monetary thresholds for certain purchases and payment disbursement authorizations", Subsection(a), sets the monetary threshold or limitation at $25,000.00; and WHEREAS,the City Manager has determined that a purchase of five (5) parking meters can be made at the least cost to the City from Harrington Resources Inc. d/b/a Parker Systems, referencing available pricing through a Lee County Contract awarded on August 1, 2013 resulting from Bid Number IFB130392, which pricing has been reduced further to the City of Dania Beach following City staff discussions with the supplier; and WHEREAS, the Commission approved $65,000.00 in the annual budget for Fiscal Year 2014 for the purchase of the parking meters for the City's Parking Fund; NOW,THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF DANIA BEACH,FLORIDA: Section 1. That the above "Whereas"clauses are true and correct and are made a part of and incorporated into this Resolution by this reference. Section 2. That the City Commission approves the purchase of five (5) parking meters from Harrington Resources Inc. d/b/a Parker Systems, referencing a competitive bid process conducted by Lee County, and further reducing the per-unit meter price amount to $12,719.00, resulting in a total purchase amount of$63,595.00. Section 3. That funding for the five (5) parking meters was planned, approved and appropriated by the City in the approved budget for Fiscal Year 2014 in the Parking Fund Account Number 404-45-02-545-64-30 in the amount of$65,000.00. Section 4. That all resolutions or parts of resolutions in conflict with this Resolution are repealed to the extent of such conflict. Section 5. That this Resolution shall become effective immediately upon its passage and adoption. PASSED AND ADOPTED on January 28, 2014. ATTEST: LOUISE STILSON, CMC WATEP,B. DUKE, III CITY CLERK AkYOR ARD•S APPROVED AS TO AND CORRECTNESS: 1 A THOMAS J. RO ' CITY ATTORNEY 2 RESOLUTION#2014-002 INFORMAL BID NO.: IFB130392 LEE COUNTY, FLORIDA QUOTE PROPOSAL QUO FORM FOR DIGITAL PAYMENT TECHNOLOGIES PARKING SYSTEMS AND PARTS DATE SUBMITTED: 04M0113 VENDOR NAME: HARRINGTON RESOURCES Inc., dba PARKER SYSTEMS TO: The Board of County Commissioners Lee County Fort Myers, Florida Having carefully examined the'General Conditions°, and the"Detailed Specifications°, all of which are contained herein,the Undersigned proposes to fumish the following which meets these specifications: NOTE REQUIREMENT: IT IS THE SOLE RESPONSIBILITY OF THE VENDOR TO CHECK LEE COUNTY PROCUREMENT MANAGEMENT WEB SITE FOR ANY PROJECT ADDENDA ISSUED FOR THIS PROJECT. THE COUNTY VALL POST ADDENDA TO THIS WEB PAGE, BUT WILL NOT NOTIFY. The undersigned acknowledges receipt of Addenda numbers: NONE SECTION 1: DIGITAL PAYMENT TECHNOLOGIES LUKE 11 PAY STATION CONFIGURED AS FOLLOWS: Cold Rolled Steel Cabinet(standard color) Solar Power(Must have the capability of running on direct 120 VAC as well) 2"Printer Alphanumeric Key Pads CC/Coin/Bill Payment Panel Dual Credit Card Reader 1000 Note Bill Validator Coin Acceptor and Coin Bag Keys(two sets) Software Licenses 1000 Note Bill Stacker Freight TOTAL COST EACH $14,334.50"* *"Includes freight estimated at$800.00 each and(1)Spare Bill Stacker @$363.75 9 g to 182 290"9 I IN III III 1111111111 INFORMAL BID NO.: IFBI30392 SECTION 2: PARTS List Price Less Percent of Discount=Price of the Parts $32,000(Approximate amount of Parts)—Discount S24,000 GRAND TOTAL(SECTIONS 1&2) $38,334.50 TO BE DELIVERED WITHIN_ 45 CALENDAR DAYS AFTER RECEIPT OF AWARD AND PURCHASE ORDER WILL YOU DELIVER WITH YOOUR OWN VEHICLE AS OPPOSED TO COMMON CARRIER? YES NO X}UC Quoters should carefully read all terms and conditions of the specifications. Any representation of deviation or modification to the quote may be grounds to reject the quote. Are there any modifications to the quote or specifications? YES NO 2 Failure to clearly identify any modifications in the space below or on a separate page may be grounds for the quoter being declared nonresponsive or to have the award of the quote rescinded by the County. MODIFICATIONS: None Bidder shall submit his/her bid on the County's proposal Quote Form,including the firm name and authorized signature. Any blank spaces on the Proposed Quote Form,qualifying notes or exceptions,counter offers,lack of required submittals,or signatures on County's Form may result in in the Bidder/Bid being declared nonresponsive by the County. 10 INFORMAL BID NO.: IFB'I30392 ANTI&QUOION STATEMENT THE BELOW SIGNED BIDDER HM NOT DMLGEQ TO.DISCUSS1912 OR COMPARED HIS BID WITH OTHER BIDDERS AND HA3 NQT COLLUDED WITH ANY OTHER BIDDER OR PARM TO A BID WHATSOEVER, NOTE:NO PREMIUMSS nBATES OR GRATUITIES TO ANY EMPLOYEE OR AGENT ARE PERMITTED EITHER WITH,J!RJOR TO,OR AFTER ANY DELIVERY OF MAMIAO S. AAIYSUCH VIOLATION WtLI RUM M IN THE CANCELLATION A Q f OR RETUW OF MAT . iA (AS APPLICABLE). FIRM NAME: Na'ngun Resgurces Inc. dba PARKER SYSTEMS BY(PRINTED): Lyngl,a Harrington BY(Signature)-- e-c CL••�- r -� TITLE: President FEDERAL ID#OR S.S.#: 59-3457 04 ADDRESS: 12938 Mallory Ci e. C,.102„ Qrlando FL 32828 PHONE NO: 407-482-8006 FAX-NO: CELLULAR PHONE/PAGER NO: 407-432-0869 DUNS#: LEE COUNTY LOCAL BUSINESS TAX ACCOUNT NUMBER: E-MAILADDRESS: Lyn¢a0parkersystemspla e.com DISADVANTAGED BUSINESS ENTERPRISE (DBE): 1I INFORMAL BID NO.:IF13130392 AFFIDAVIT CERTIFICATION IMMIGRATION LAWS SOLICITATION NO:_IFB130392 NAME: DIGITAL PAYMENT TECHNOLOGIES PARKING SYSTEMS AND PARTS LEE COUNTY WILL NOT INTENTIONALL AWARD COUNTY CONTRACTS TO ANY CONTRACTOR WHO KNOWINGLY EMPLOYS UNAUTHORIZED ALIEN WORKERS, CONSTITUTING A VIOLATION OF THE EMPLOYMENT PROVISIONS CONTAINED IN 8 U.S.C. SECTION 1324 a(e) (section 274AE OF THE IMMIGRATION AND NATIONALITY ACT LEE COUNTY MAY CONSIDER THE EMPLOYEMNT BY ANY CONTRACTOR OF UNAUTHORIZED ALIENS A VIOLATION OF SECTION 274A(e) OF THE INA. SUCH VIOLATION BY THE RECIPIENT OF THE EMPLOYEIIINT PROVISIONS CONTAINED IN SECTION 274A (a) OF THE INA SHALL BE GROUNDS FOR UNILATERAL.CANCELLATION OF THE CONTRACT BY LEE COUNTY. BIDDER ATTESTS THAT THEY ARE FULLY COMPLIANT WITH ALL APPLICABLE IMMIGRATION LAWS(SPECIFICALLY TO THE 19W IMMIGRATION ACT AND SUBSEQUENT AMENDMENTS). Company Name: Harrington Resources Inc..dba PARKER SYSTEMS fp I Signature Title Date STATE OF A!d fJ6�t COUNTY OF IrC� ,/� The foregoing instrument was signed and acknowledged before me this day of irl u 20 L�L,by tVA& L M wf f l0 n who has produced Tint or Type Name) as Identification. (Type of on d Numb N1l lie 41 &86ry Public Signature Printed Name of Notary Public A Notary Commission Number xpiration 0;� ``��� The signee of this Affidavit guarantee,as evidenced by the sworn affidavit herein,the truth and accuracy of this affidavit to Interrogatories hereinafter made. LEI:COUNTY RESERVES THE RIGHT TO REg MEST SUPPORTING DOCUMENTATION,AS EVIDENCE PROVIDED,AT ANY TIME. 23 INFORMAL BID NO.:IFB130392 LEE COUNTY PROCUREMENT MANAGEMENT - BIDDERS CHECK LIST II11<PORTANT: Please read carefully and return with your bid proposal.Please check off each of the fo111g items as the necessary action is completed: 1. The Solicitation has been signed and with corporate seal(if applicable). l'2. The Solicitation prices offered have been reviewed(if applicable). P 3. The price extensions and totals have been checked(if applicable). �! 4. Substantial and final completion days inserted(if applicable). �. The original(must be manually signed)and 1 bard copy original and others as specified of the Solicitation has been submitted. r✓ 6. Two(2)identical sets of descriptive literature,brochures and/or data(if required)have been submitted under separate cover. 6-'-7. All.modifications have been acknowledged m the space provided. . All addendums issued,if any,have been acknowledged in the space provided. ✓9. Licenses(if applicable)have been inserted. 0. Erasures or other changes made to the Solicitation document have been initialed by the person signing the Solicitation. ✓ 11.Contractor's Qualification Questionnaire and Lee County Contractor History(if applicable). 12.DBE Participation form completed and/or signed or good faith documentation. Bid Bond and/or certified Check,(if required)have been submitted with the Solicitation in amounts' dicated. 14.Any Delivery information required is included. 5. Affidavit Certification Immigration Signed and Notarized V 16.Local Bidder Preference Affidavit(if applicable) �✓ 17.The mailing envelope has been addressed to: h(AMJ1NG ADDRESS PHYSICAL ADDRESS Lee County Procurement Mgmt. Lee County Procurement Mgmt. P.O.Box 398 or 1825 Hendry St 3xd Floor Ft.Myers,FL 33902-0398 Ft.Myers,FL. 33901 &--'18.The mailing envelope MUST be sealed and marked with: ^. Solicitation Number Opening Date and/or Receiving Date 19,The Solicitation will be mailed or delivered in time to be received no later than the specified cpenine date and dine. (Otherwise Solicitation cannot be considered or accepted) 20.If submitting a"NO BID"please write Solicitation number here and check one of the following: Do not offer this product Insufficient time to respond. Unable to meet specifications(why) Unable to meet bond or insurance requirement. Other: Com any Name and Address: M/i�dnNe I IL &-IA41 0/f/& do �2- 3Z� g u 24 ' :GParke r ' ' ' Systems Changing the way the world IOOkS at parking One system at a time April 30,2013 Lee County Procurement Management 1825 Hendry Street, 3`d Floor Fort Myers FL 33901 Attn: Cathy Ciccarelli, Procurement Analyst RE: Request for Informal Bid—Number IFB130392 Dear Ms.Ciccarelfr: Parker Systems and Digital Payment Technologies Corp. (DPT)are pleased to submit the enclosed proposal to address the Lee County Request for Informal Bids. In preparing this submission,we have provided the County with a solution which will most both its immediate and future parking requirements. Our proposal centers around LUKE II Multi-Space Pay Stations which are currently deployed throughout North America in major cities, universities,and parking operations. The proposal includes: ➢ Luke 11 pay stations supporting Coin/Bill/Credit Card/Smart Cards/Wireless/Solar ➢ Back Office Software to perform wireless changes to the pay station configuration ➢ All shipping, project management, and warranty for 1 year Delivery: Parker Systems is committed to implement the project 6 weeks after the receipt of the Purchase Order(PO). Functionality The proposed solution meets ap the technical and non-technical requirements in the RFP. Furthermore,our solution will also offer the following functionality: ➢ The Request for Bids requires for the pay stations to support Pay-By-Space(PBS)and Pay- And-Display(P&D)schemes at the same time.We are pleased to offer additional Pay-By- License Plate(PBP)support on the same pay stations without any additional hardware or - - -PARK 7275 Mallory Circle Suite 102 . Orlando FL 32828 Office: 407-482 8006 Toll Free: 1 866-658 ( ) 12938 , i software. PBP brings the benefit of Pay-By-Space and Pay-and-Display. Information for PBL is enclosed with the Bid submittals. ➢ Ability to pay by cell phone or extend time for pay-station initiated parking transactions via tent(SMS) messaging. ➢ Ability to pay by cell phone or extend the time by phone. ➢ Ability to accept and recharge Smart Cards at the Pay Stations using coin, bills, or Credit Cards. ➢ Proven support of multiple wireless network communications such as: • WiFi (802.11)—the largest installation in North America • GSM (T-Mobile, Cingular) • CDMA(Verizon) All of the above capabilities are based on an open architecture combining the latest technical advancements in programming and wireless communications. New capabilities can be added at a future date very easily and cost effectively. Furthermore, DPT already integrates with the best in class technologies(such as space sensors, other citation companies, license-plate- recognition (LPR) systems, etc. Included with our submittals are the insurance certificates required and our statement of exemption for Worker's Compensation Insurance. We will anticipate a favorable review of our bid submittal and look forward to continuing our great supplier relationship with Lee County Parks and Recreations. Sincerely, Lynda Harrington President C G 1TAL > PAYMENT TECNNOLOGIft S ous Parking Solutions' April 30, 2013 Lee County Board of County Commissioners Attn: Cathy Ceccarelli Procurement Analyst 1825 Hendry Street-3rd Floor Fort Myers FL 33901 RE: Digital Payment Technologies&Parker Systems Dear Cathy. As a global leader in parking technology, Digital Payment Technologies provides high quality, reliable products that are enhanced by our select distribution network. In order to provide the highest level of support, our Distributors are fully trained on our hardware including the 100% PCI Compliant Luke and Luke 11 Parking Pay Stations and our proprietary software including our industry leading BOSS (BackOffice Support System) and EMS (Enterprise Management System). Parker Systems, a Florida corporation located at 12938 Mallory Circle, Suite 102, Orlando, Florida 32825 is the official, sole source Distributor for Digital Payment Technologies throughout Lee County. As such, Parker Systems is the only Distributor authorized to sell, deliver, and service Digital Payment Technologies products and warranty services for Lee County Installations. We are proud of our alliance and partnership with Parker Systems, and through them, look forward to continuing to serve your parking needs for the future. Should you have any questions, please do not hesitate to contact me at 306-776-5757. Sincerely, { J. David Hoyt,-CPFM Regional Sales Manager 330-4260 Still Creek Drive Burnaby BC Canada V5C 6C6 Tel*604.b88.1959 Fax>9 604629.1867 Toll free*888.687.6822 JEFF ATWATER 0 CHIEF FINANCIAL OFFICER STATE OF FLORIDA DEPARTMENT OF FINANCIAL SERVICES DIVISION OF WORKERS'COMPENSATION •"CERTIFICATE OF ELECTION TO BE EXEMPT FROM FLORIDA WORKERS'COMPENSATION LAW NON-CONSTRUCTION INDUSTRY EXEMPTION This certifies that the individual listed below has elected to be exempt from Florida Workers'Compensation law. EFFECTIVE DATE: 5/7/2013 EXPIRATION DATE: 5/7/2015 PERSON: HARRINGTON LYNDA L FEIN: 593457804 BUSINESS NAME AND ADDRESS: HARRINGTON RESOURCES ll• 974 CHERRY VALLEY WAY ORLANDO FL 32828 SCOPES OF BUSINESS OR TRADE: VENDING OR COIN OPERATED MACHI Pursuant m Chapter 440A5(14),F.S.,an officer of a corporation who elects exemption from this chapter by filing a cartlficete of election under this section may not recover benefits or compensation under this chapter.Pursuant to Chapter 440.05(12),F.S.,Certificates of election to be exempt..apply only within the scope of the business or trade listed on the notice of election to be exempt.Pursuant to Chapter 440.05(13),F.S.,Notices of election to be exempt and certificates of election to be exempt shall be subject to revocation If,at any Mm after the filing of the notice or the issuance of the certificate,the person named on the notice or oartiticala no longer meets the requirements of this section for Issuance of a certificate.The department shalt revoke a certificate at any time for failure of the person named on the oarlikate to meet the requirements of this section. DFS-F2-DWC-252 CERTIFICATE OF ELECTION TO BE EXEMPT REVISED 07-12 QUESTIONS?(050)413-1609 . • 0 : Parker ' ' Systems Changing the way the wo ld locks at parking-.Aae sysem at a line April 30,2013 Lee County Procurement Management Attn: Cathy Ciccarelli, Procurement Analyst 1825 Hendry Street,3rd Floor Fort Myers FL 33901 RE: Worker's Compensation Exemption Dear Cathy: Please accept this letter as our statement of Exemption for Worker's Compensation Insurance,pursuant to Florida Statute(Chapter 440)for"Non Construction Industry" firms. As President of Harrington Resources Inc.,dba PARKER SYSTEMS,I attest and affirm that we currently employ a total of two(2)employees within our firm,thereby qualifying for this exemption. Should you have any questions,or need additional information,please do not hesitate to contact me. Regards, 1 Lynda Harrington President J1,111,111 ON 2938 Ntallory Circle Suite 102 Orlando,FL 32829 :` Office:407-483-8006 Toll Frev:: 1-866-658-PARK(7275) AC1�Rf� CERTIFICATE OF LIABILITY INSURANCE DATE(MMIDDmWm �,....�• 04/30/2013 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND COWERS NO RIGHTS UPON THE CERTIFICATE HOLDER.THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND,EXPEND OR ALTERTHE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S),AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the cedillede holder Is an ADDITIONAL INSURED,the policy(Iss)must be endorasd. k SUBROGATION IS WAIVED,sul4md to the b mis snd condMons of the poNoy, n pofleies may requko sn endorsement. Astatemsnt on this certitiate doss not confer rights to the cm com holder In lieu of such sndomamant(s} — PRODUCER CONTACT W LLIAM RODRIGUEZ _ Rodriguez Insurance Agency PHONE . (407)482-3314 i (407)02-3370 PO Box 720128 as_ wiliam@dnsurancafl.corn Orlando,FL 32872 INS AFFORDING COVERAGE NAIC 0 Plane 40 2-3314 Fax (407)482-3370 INSURER A: NtaIMIED , INSLSIERa: INTEGON NATIONAL INSURANCE COMPANY HARRINGTON RESOURCES INC firs C: 12938 Mallory Cir#102 1NStIRlR D Orlando FL 32828 407-432-0859 INSURER E• _ URER F: COVERAGES_ _ CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFYTHAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN,THE INSURANCE AFFORDED BYTHE POLICES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS; EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED 13Y PAID CLAIMS.ADM _ EXP TYPE OF INSURANCE POLICY NUMBER P EfF t�11DD LIMITS GENERAL L1A911M EACH OCCURRENCE S DAMAGE TO RENTED COMMERCIAL GENERAL LIABILITY j PREMISES Me oocU ce S ❑ CLAIMS-MADE ❑ OCCUR MEP EXP(Any one person S ❑ PERSONAL A ADV INJURY $ _ ❑ GENERAL AGGREGATE S GEN'L AGGREGATE LMITAPPLIES PER: PRODUCTS-COMPIOP AGO S El POLICY ❑ PRO- ❑ Loc i _ S _ AUTOMOBILE LIABILITY CC1MBre P SINGLE LIMIT 1,000,000.00 0 ANY AUTO SODILY INJURY(Pm pefun) E ALL OWNED SCHEDULED 2OD1492837 SODILYNJURY(Per acddenf) S B ❑ AUTOS ❑ AUTD I N N !07127/2012 07/2712013 ❑ HIRED AUS ❑ �OOSS NE TO D POP RIYe MADE S a�w S ❑ UMBRELLA LIAB ❑OCCUR — EACH OCCURRENCE ❑ EXCESS LIAR ❑CLAMS-MADE AGGREGATE $ DED ❑ RETENTMS _ I $ _ RIORf WC S'RYTATU C OTH 3 AND EMPLOYERS!LIABILITY YIN — ANYPROPRIEIORIPARTNERIEXECUTNE E.L.EACH ACCIDENT $ OFFICERIMEMSER EXCLUDED? NIA 1 (Mrrdrr m In NN) I E.L.DISEASE-EA EMPLOYE S Zdetrx1, under DESCRIPTION OF OPERATIONS below E.L DisEASE-POLICY LMrr s , DESCRPTION OF oPERATat1S 1 LOCATION&I VEHICLES(Mbah ACORD 101,Addeonel Rw rM Sdndule,N more epee is rmpired) CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE LEE COUNTY BOARD OF COUNTY COMMISSIONERS THE EXPIRATION DATE THEREOF,NOTICE WILL BE DELIVERED IN 30 DAYS PO BOX 398 ACCORDANCE WITH THE POLICY PROVISIONS, FORT MYERS FL 33902 - - .AIfTHOR�D REPFiEtiENTA7IVE ®1988-2010 ACORO CORPORATION. All righks reserved. ACORD 25(2010105)OF The ACORD name and logo are registered marks of ACORD 14 GITAL.. [A'1l�IA[rf� T[CHN©tOGlES DIGITAL PAYMENT TECHNOLOGIES CORP. PRODUCT WARRANTY This document describes the warranty services purchased by you ("Customer") from Digital Payment Technologies Corp.("DPT")for hardware,software and firmware services for pay station products. • All DPT products are covered under an initial one year limited warranty from defects in materials or workmanship. a Continued warranty coverage may be purchased at the end of the first year through the extended warranty program. if a product proves defective under normal use during the warranty period, DPT at its option will either repair or replace the product as described below. Spare, repaired or replacement parts will be covered under warranty for 90 days or to the end of the warranty period of the unit to which they are attached, whichever comes last. EXCEPT AS OTHERWISE CONFIRMED IN WRITING BY DPT,THERE ARE NO OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. DPT reserves the right to change the terms and conditions of warranty coverage upon notice from time to time. Warranty coverage will be suspended if Customer fails to pay for equipment and/or services under the terms listed on the quotation or Customer contract. DPT WILL NOT BE LIABLE FOR INCIDENTAL, INDIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES, LABOR COSTS,LOSS OF DATA OR LOSS OF REVENUE ARISING OUT OF OR IN CONNECTION WITH PRODUCT USE OR PERFORMANCE. DPT"S RESPONSIBILITY TO REPAIR OR REPLACE THE DEFECTIVE PRODUCT IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO CUSTOMER FOR BREACH OF THESE WARRANTIES. Some provinces,states or countries do not allow the exclusion or limitation of incidental or consequential damages,so the above limitation may not apply to you. OVERVIEW OF WARRANTY SERVICES DPrs standard one-year limited warranty and extended warranty services include support and maintenance for hardware,software and firmware products as follows: • access to 24 x 7 telephone and email support including free telephone support during business hours for setup, installation and support matters and discounted telephone support outside business hours. • repair or replacement of defective parts,including free one way shipping. • free software maintenance releases and upgrades(for the first year). The one-year limited warranty commences seven days from the date the products are shipped to Customer. The warranty services also include the following specific hardware, software and firmware services listed below. Digital Payment Technologies Corp. 1 Product Warranty HARDWARE WARRANTY SERVICES 1. DPT may repair or replace defective parts with new parts or with reworked parts equivalent to new parts in performance. 2. If certain parts that DPT designates as "Customer replaceable"fail, DPT will provide the Customer with a replacement part. it will be the Customer's obligation to install the replacement part(s)and return the replaced part(s)in unaltered form to DPT as instructed. 3. Changing or tampering with electrical equipment bearing the Canadian Standards Association ("GSA") mark may result in loss of certification. Customers may re-certify at their own expense by contacting CSA International directly. This does not apply to out of box failures immediately following installation. FIRMWARE WARRANTY SERVICES 1. Firmware Updates. Firmware support is available for device level software including printers, bill acceptors and coin acceptors. Firmware updates will be available via a download utility for installation by Customer.DPT will provide remote installation assistance where required. Spare parts replacements can include installed firmware and where possible,the firmware version in the installed parts will be set at the same version level as the parts replaced. otherwise, the firmware will be set to the most current version. 2. Chargeable Firmware Upgrades. Chargeable firmware upgrades,together with installation support, include: • firmware upgrades for new currency releases issued by governments. • firmware releases which add optional improvements to the product. • on-site assistance required by the Customer to install downloadable firmware upgrades. SOFTWARE WARRANTY SERVICES OPT's software maintenance and support services include: 1. Replacement of defective media upon e-mail notification to DPT. Emergency software may be provided in the course of troubleshooting and problem resolution. 2. Free software upgrades. 3. The services below are not covered under software warranty and will be charged separately: • Installation/update services. • Backup and recovery of software,other computer programs,or data. • On-site services. • System restoration(i.e.reloading of software,and data). • Additional copies of software media. • Training queries and consulting services. Digital Payment Technologies Corp. 2 Product Warranty CUSTOMER RESPONSIBILITIES 1. Proper Maintenance. Before contacting DPT for warranty services,Customer should ensure it is following proper operation and maintenance of the hardware, firmware and software in accordance with DPT's recommendations and requirements in the product documentation and user manuals.Products must also be in compliance with IEEE standards for electrical power and grounding quality.Customers should inform DPT of changes in product locations. 2, Customer Efforts. Use reasonable efforts to assist DPT in diagnosing and performing repairs,including but not limited to:making Customer personnel available on site to perform reasonable troubleshooting and remedial corrective maintenance activity; providing direct phone or electronic contact between DPT's phone agent and Customer personnel;providing remote access to the defective equipment. 3. Computer Requirements. Ensure that the software is installed on a computer that meets or exceeds the minimum requirements as outlined in the BOSS and EMS User Guides. The Customer acknowledges that upgrades to the software and increases in the size of databases may require upgrades to the computer hardware. Customer is responsible for any computer upgrades that may be required. 4. Software Responsbtiities. For software issues, Customer is responsible for installation, testing and operation of software and all upgrades. For all DPT software,the customer is responsible for operating its equipment, providing back-up equipment and services upon product failure, isolating and documenting software problems,safeguarding,all programs'data and removable storage media and reloading programs and data. 5. Replication of Problems. Customer may be asked to(i)replicate software problems at the Customer's site utilizing the unaltered version of the software experiencing the problem, and (ii) provide a copy of an unaltered version of the defective software to DPT. 6. Isolating Problems. Remove all features, parts,options, alterations and attachments not supplied by DPT as part of the products to help diagnose where the problem is occurring. 7. On Site Assistance. If on site assistance is required,Customer should not permit anyone other than DPT or a DPT certified reseller to perform service on products under warranty,unless directed by DPT. EXCLUSIONS Items not covered under warranty. Certain service activities and materials are not covered by DPTs warranty and will be charged to the Customer at the prevailing hourly rate for the service requested. These include,but are not limited to,warranty claims in connection with: • Alterations or attachments not provided by DPT,approved by DPT in writing,or compatible with DPT's standard interfaces. • Third party delivered services or attachments(other than Digital Connect)that could include electrical and networking interfaces(GSM,CDMA,Wi-Fl and Ethernet). • Any negligence,misuse,or abuse by Customer or a third party including theft or vandalism. • Failure to perform regular cleaning, Inspection, adjustment or preventive maintenance activities or to follow proper procedures for operation in accordance with DPT recommendations as set out in the user manuals and documentation • Movement of products by anyone other than DPT or a certified DPT reseller. • Failure to adhere to DPT installation or site preparation standards. • Damage resulting from extreme weather conditions,such as flooding,lightning,fires or any act of force majeure. Digital Payment Technologies Corp. 3 Product Warranty. • es as a result of changes in rules or regulations outside of OPT s control Hardware upgrades Pg 8 g (for example,changes to PG Data Security Council requirements). • Training issues not covered in the user manuals which are charged on an hourly basis. Arrangements for training can be made through your Regional Sales Manager or local authorised Reseller. • Unless otherwise agreed in writing, OPT shall not assume the warranty obligations of any other party. • Batteries, locks and keys are limited to a 30-day replacement warranty. USB keys may be replaced within 90 days of purchase.Any services requested in connection with locks or lock components are charged on an hourly basis.All other consumable items are excluded from warranty coverage. OBTAINING WARRANTY SERVICES 1. Obtaining warranty service. To obtain warranty service for OPT products located In North America, please contact OPT Customer Service using one of the following options: Phone:888.687.6822 E-mail:support@digitalpaytech.com Web:support.dif{itaipaytech.com A OPT support specialist will determine if the product is experiencing a problem covered under warranty. DPT will repair or,at its discretion,exchange defective products or parts. 2. Software warranty service. Customers must provide the hardware configuration and serial number of the system running the software with the problem,its physical location,the name,release and version number of the operating system software and a description of the problem. 3. Returning parts or products. Parts or products under warranty which OPT deems to be defective should Immediately be returned for replacement,together with the Return Merchandise Authorization ("RKW) number issued to you. Parts or products must be packaged in accordance with OPT instructions with the RMA number clearly visible. All return shipping costs are the responsibility of the Customer.OPT will notify you when we ship the replacement part or product and all defective parts or products must be returned to us within 30 days of such notice to avoid any charges. late return of defective parts will result in you being invoiced for the full amount of the replacement part issued to you. OPT will repair all defective parts received outside of the 30 day time period and will return them to you, Returned defective parts or products which do not require immediate replacement will be repaired and returned to you at no charge.if returned parts are defective due to any of the exclusions outlined above,you will be charged for the full value of the replacement part issued. Digital Payment Technologies Corp. 4 Product Warranty �R i� CGITAL PAYMENT TECHNOLOGIES Paymby� License Plate '+': � >,9 ;.�4i ` \ Y$mS'.w. ;'G�.~ ,. =j} �` i �2 ..'� f,m:;:`M."l�r:�',r i�"• :a 2 '� �F 3%..: Pay-by-License Plate(PBL) offers municipalities and parking operators a more efficient way to manage their parking operations while at the same time increases revenue. PBL is the gateway to an ecosystem of tools and services that streamline parking operations from enforcement to financial reporting.Consumers also appreciate the improved parking experience provided by PBL.There are no space numbers to remember, no paper permits to display, and adding time to a parking session is easier than ever. PBL works in much the same way as Pay-by- Higher Potential Revenue Space,the difference being that instead of enter- ing aspace number,the consumer enters their When used In on-street parking,PBL does not require incense plate number when purchasing parking. designated spaces,so the number of vehicles able to Enforcement operations also use vehicle license Pam Per block Is not fixed.For example,a city block plate numbers to verify which vehicles have a valid that wand normally accommodate eight vehicles permit.PBL uses the license piste number as the using single-head meters or Pay-by-Space,can now key identifier allowing parking systems such as accommodate eight fullsize vehicles,16 Smart cars, multi-space pay stations,pay-by-phone services, be 32 motorcycles using PBL The same benefits can parking permit programs,enforcement be seen off-street in unmarked lots such as over- operativns,and citation management systems to flow or event parking.Also,with the vehicle incense share information seamlesaty, plate number printed on each permit,pass-back and fraudulent bulk purchases are eliminated. ............................... .....................................I........-.................... Digital Payment Technologies Phone 888.687.6822 Email infoddigltalpaytech.eom Web www.digitalpaytech.com ....e-u.".v�5'..i+.'r`.k.v-4r't^�`.5;: h•�-'�~,�-7,'..'i'•'.`.a.' I GITAI DATA PAYMENT TECHNOLOGIES More Efficient Enforcement more efficient enforcement patrols.Also,since there PBL works seamlessly with license plate are no costs related to installing or maintaining space p- recognition(LPR)enforcement systems.These markings,PBL reduces operational expenses. systems use handheld or vehicle-mounted cameras Off-Street Parking to scan license plate numbers and verity that the vehicles have a valid permit.If a vehicle does not PBL is well suited for off-street parking in surface have a valid permit,a citation is issued.PBL used lots and garages,especially In the case of unmarked with LPR systems reduces human error In the lots used for event and overflow parking.In addition, enforcement process and allows enforcement efficiencies realized with LPR enforcement reduce personnel to patrol larger areas in less time.PBL also operational costs as larger areas can be patroiled in provides an additional identifier for use during the less time,As with on-street applications,off-street citation adjudication process. operational expenses are reduced as there are no costs related to installing or maintaining space Mobile Payment Integration numbers. DPT's Extend-by-Phone service along with traditional pay-by-phone systems works extremely well with PBL as all technologies are license plate- based systems.As a result,transaction information is Increased FleAbiiity easily shared with LPR enforcement systems. PBL is a third operating mode now standard on all No Space Marling Costs DPT pay stations.DIRT pay stations can operate in Pay-and-Display(PND),Pay-by-Space(PBS),or Since PBL does not rely on space numbers,the Pay-by-License Plate(PBL)mode,enabling parking costs associated with installing or painting space operators to easily select the mode best suited to numbers are eliminated.In addition,costs associated their needs. with space number maintenance such as cleaning. repairs,and snow removal to ensure each space Interface Continuity number is always visible are eliminated. PBL uses the same easy-to-use pay station interface Easier for People to Use that consumers are familiar with on DPT pay stations. The only change is a new alphanumeric keypad that PBL makes paying for parking easier as consumers allows consumers to enter their license plate number only have to remember their license plate and not various space numbers.There's no paper permit to display and consumers can even pay for their parking z using any pay station or their mobile phone.Also, Park vehicle consumers can add time to their parking session just as easily using their mobile phone or the nearest pay Go to pay station and enter license plate number station. Purchase parking Collect receipt On-Street Parking PBL Is ideal for on-street parking as it allows for more revenue(vehicles)per block and eliminates occurrences of permit pass-back.Enforcement vehicles equipped with LPR systems allow for fasts ............. ..... .......................... ....... .................... ....... ......... ........ ... Digital Payment Technologies Phone 888.6B7.6822 Email infoedigltalpaytech.com Web www.digitalpaytech.com DIGITAL.>> PRODUCT SHEET PAYMENT TECHNOLOGIES Multi-Space Pay Station Public and private parking operators are realizing the benefits of multi-space pay stations:increased revenue, reduced operational costs,and superior customer service,to name just a few.Consumers also enjoy the added convenience,diverse payment options,and ease of use provided by pay stations.LUKE II is a highly secure, flexible pay station suitable for on-and off-street deployments. LUKE II fulfills customer service expectations and delivers superior performance and significant contributions to operators'top and bottom line. LUKE 11 Features for Consumers LUKE 11 Features for Parking Operators • Range of convenient payment options,such as n Separate maintenance and collections compartments coins,bills,credit cards,smart cards,value cards, for enhanced security campus cards,coupons,and even Pay-by-Phone • Theft-resistant design to protect coins,bills,and • Contactless payments for rapid parking transactions internal components • Large color screen that is easy to read . Enhanced locking mechanism and electronic lock • Prompts in multiple languages support for added security Ability to pay for panting or extend time at any pay ` PCl compliant and PA-DSS validated system station in the system ensures credit card data security y Coin escrow refunds consumers'money upon a ° Pay-and-Display,Pay-by-Space,and Pay-by- cancelled transaction License Plate on the same pay station s 38-key full alphanumeric keypad for easy a Remote configuration of rates and policies saves license plate entry time and money Easily recognizable design identifies machine to . Integration with leading parking technology partners consumers as a parking pay station for a complete solution Flexible rate structures,diverse payment options, and the elimination of'piggybacking'can enable up to an 80 percent increase in revenue • Reduced maintenance and collections costs • Real-time credit card processing to reduce processing fees and eliminate bad debt • Real-time reporting and alarming • Complete audit trail and rich analytics Digital Payment Technologies Phone 888.687.6822 Email infoOdigitalpaytech.com Web www.digitalpsytech.com C% here a N PIE W 1 A o - C G G c0 ern N Ln CD . cc .......... o c E � R m C m I o0 m q z W I a . M 'r a '4 a