HomeMy WebLinkAboutR-2018-162 City Approving The City's Title VI Program For Submittal To The Federal Transit Administration Regional Civil Rights Office RESOLUTION NO. 2018-162
A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF DANIA
BEACH, FLORIDA, APPROVING THE CITY OF DANIA BEACH'S TITLE VI
PROGRAM FOR SUBMITTAL TO THE FEDERAL TRANSIT
ADMINISTRATION REGIONAL CIVIL RIGHTS OFFICE; PROVIDING FOR
CONFLICTS; FURTHER, PROVIDING FOR AN EFFECTIVE DATE.
WHEREAS, Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis
of race, color, and national origin in programs and activities receiving federal financial assistance;
and
WHEREAS, the Civil Rights Restoration Act of 1987 amended Title VI to specify that
entire institutions receiving federal funds must comply with federal civil rights laws, rather than
just the particular programs or activities that receive federal funds; and
WHEREAS, as a sub-recipient of Federal Transit Administration ("FTA") funding, the
City of Dania Beach is required to implement a Title VI Program that demonstrates that no transit
program or service provided by the City discriminates against any demographic of a population
served by that program or service; and
WHEREAS, the City is committed to ensuring that no person is excluded from
participation in, denied the benefits of, or otherwise subjected to discrimination under any of its
programs, activities, or services on the basis of race, color, or national origin; and
WHEREAS, the City Title VI Liaison will be responsible for initiating and monitoring
Title VI activities and complaints; and
WHEREAS, pursuant to FTA Circular 4702.1B, the City is required to submit its Title VI
Program to its governing entity for approval; and
WHEREAS, the City Commission has deemed it to be in the best interest of the City to
approve the City's Title VI Program as set forth in Exhibit A;
NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE
CITY OF DANIA BEACH,FLORIDA:
Section 1. That the above "Whereas" clauses are ratified and confirmed as being true
and correct, and they are made a part of and incorporated into this Resolution by this reference.
Section 2. That the City Commission approves the City of Dania Beach's Title VI
Program, attached as Exhibit "A" for submission to the FTA and authorizes City staff to submit
the necessary documentation to the FTA.
Section 3. That the appropriate City officials are authorized to do all things necessary
and expedient in order to carry out the aims of this Resolution.
Section 4. That all resolutions or parts of resolutions in conflict with this Resolution
are repealed to the extent of such conflict.
Section 5. That this Resolution shall be in force and take effect immediately upon its
passage and adoption.
PASSED AND ADOPTED on November 13, 2018.
ATTEST: �li1A ��►�
THOMAS SCHNEIDER, CMC TAMARA JAMES
CITY CLERK .y�.IS igp�" MAYOR
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APPROVED AS TO FORM AND CORRECTNESS:
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THOMAS J. I S R
CITY ATTO EY
2 RESOLUTION#2018-162
CITY OF DAN IA BEACH
COMMUNITY SHUTTLE
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Title VI Program
Date Adopted: October 2018
Table of Contents
1.0 Title VI/Nondiscrimination Policy Statement
and Management Commitment to Title VI Program ................................................... 1-1
2.0 Introduction&Description of Services.........................................................................2-1
2.0.1 Current Description of System
2.1 First Time Applicant Requirements.......................................................................................2-2
2.2 Annual Certifications and Assurances....................................................................................2-2
2.3 Title VI Program Concurrence and Adoption.........................................................................2-3
3.0 Title VI Notice to the Public..........................................................................................3-1
3.1 Notice to Public...................................................................................................................... 3-1
3.2 Notice Posting Locations........................................................................................................ 3-1
4.0 Title VI Procedures and Compliance............................................................................4-1
4.1 Complaint Procedure.............................................................................................................4-1
4.2 Complaint Form .....................................................................................................................4-1
4.3 Record Retention and Reporting Policy.................................................................................4-2
4.4 Sub-recipient Assistance and Monitoring..............................................................................4-2
4.5 Contractors and Subcontractors............................................................................................4-2
5.0 Title VI Investigations,Complaints,and Lawsuits.........................................................5-1
6.0 Public Participation Plan...............................................................................................6-1
7.0 Language Assistance Plan.............................................................................................7-1
8.0 Transit Planning and Advisory Bodies...........................................................................8-1
9.0 Title VI Equity Analysis.................................................................................................9-1
10.0 System-Wide Service Standards and Service Policies.................................................. 10-1
10.1 Service Standards................................................................................................................. 10-1
10.2 Service Policies..................................................................................................................... 10-2
11.0 Appendices................................................................................................................. 11-1
APPENDIX A FTA CIRCULAR 4702.113 REPORTING REQUIREMENTS FOR TRANSIT PROVIDERS
APPENDIX B TITLE VI PROGRAM CITY OFFICIAL APPROVAL LETTER AND FDOT CONCURRENCE LETTER
APPENDIX C TITLE VI COMPLAINT FORM
APPENDIX D PUBLIC PARTICIPATION PLAN
APPENDIX E LANGUAGE ASSISTANCE PLAN
APPENDIX F OPERATING AREA LANGUAGE DATA: CITY OF DANIA BEACH COMMUNITY SHUTTLE
SERVICE AREA
APPENDIX G SERVICE AREA MAP
1.0 Title VI/Nondiscrimination Policy Statement and Management Commitment
to Title VI Program
49 CFR Part 21.7(a):Every application for Federal financial assistance to which this part applies shall
contain, or be accompanied by, an assurance that the program will be conducted or the facility
operated in compliance with all requirements imposed or pursuant to[49 CFR Part 21].
The City of Dania Beach Community Shuttle assures that no person shall on the basis of race, color,
national origin, age, disability, family or religious status, as provided by Title VI of the Civil Rights Act of
1964, the Civil Rights Restoration Act of 1987 and the Florida Civil Rights Act of 1992 be excluded from
participation in, be denied the benefits of, or be otherwise subjected to discrimination or retaliation
under any program or activity undertaken by the agency.
The City of Dania Beach Community Shuttle further agrees to the following responsibilities with respect
to its programs and activities:
1. Designate a Title VI Liaison that has a responsible position within the organization and access to the
recipient's Chief Executive Officer or authorized representative.
2. Issue a policy statement signed by the Executive Director or authorized representative, which expresses
its commitment to the nondiscrimination provisions of Title VI. The policy statement shall be circulated
throughout the Recipient's organization and to the general public. Such information shall be published
where appropriate in language other than English.
3. Insert the clauses of Section 4.5 of this Program into every contract subject to the Acts and the
Regulations.
4. Develop a complaint process and attempt to resolve complaints of discrimination against the City of
Dania Beach Community Shuttle.
5. Participate in training offered on the Title VI and other nondiscrimination requirements.
6. If reviewed by FDOT or any other state or federal regulatory agency,take affirmative actions to correct
any deficiencies found within a reasonable time period,not to exceed ninety(90)days.
7. Have a process to collect racial and ethnic data on persons impacted by the agency's programs.
8. Submit the information required by FTA Circular 4702.113 to the primary recipients(refer to Appendix A of
this Program).
THIS ASSURANCE is given in consideration of and for the purpose of obtaining any and all federal funds,
grants, loans, contracts, properties, discounts or other federal financial assistance under all programs
and activities and is binding.
i
Robert Baldwin,City;Manager November_, 2018
2.0 Introduction & Description of Services
The City of Dania Beach Community Shuttle submits this Title VI Program in compliance with Title VI of
the Civil Rights Act of 1964, 49 CFR Part 21, and the guidelines of FTA Circular 4702.113, published
October 1,2012.
The City of Dania Beach Community Shuttle is a sub-recipient of FTA funds and provides service in Dania
Beach and portions of Hollywood. A description of the current City of Dania Beach Community Shuttle is
described below(2.0.1).
Title VI Liaison Alternate Title VI Contact
Paula Morrell, Human Resources Director Bendra Caseneuve,HR Generalist
100 W. Dania Beach Blvd 100 W.Dania Beach Blvd
Dania Beach FL 33004 Dania Beach FL 33004
954-924-6800 x 3608 954-924-6800 x 3630
Key responsibilities of the Title VI Liaison include:
■ Maintain knowledge of Title VI requirements.
■ Attend training on Title VI and other nondiscrimination authorities when offered by FDOT or any other
regulatory agency.
■ Disseminate Title VI information to the public including in languages other than English,when necessary.
■ Develop a process to collect data related to race,gender and national origin of service area population to
ensure low income,minorities,and other underserved groups are included and not discriminated against.
■ Implement procedures for the prompt processing of Title VI complaints.
2.0.1 Current Description of System
The City of Dania Beach Community Shuttle's current and long-term focus as a transportation provider is
on maintaining the best-coordinated transportation system possible for this community. Our goal is to
create a coordinated system with the objective of providing safe, reliable, timely and efficient
transportation services to county residents.
The City of Dania Beach is a local government, non-profit organization made up of 143 full-time
equivalent (FTE) employees, of which 16 are part-time employees. The City Manager is responsible for
the day-to-day operations of the organization and reports directly to the City of Dania Beach
Commission.
The City operates its Community Shuttle in partnership with Broward County Transit (BCT).
Transportation services are provided in accordance with an Interlocal Agreement between the City of
Dania Beach and BCT executed on August 12, 2014, which includes an Operations Safety/Security
Program and a Transportation Disadvantaged Service Plan (TDSP). The City of Dania Beach Community
Shuttle will continue too operate at previous year 2017 service hours averaging 34.56 total fleet service
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hours per day or approximately 10,713.6 annual service hours(assuming 310 operating days).
The City of Dania Beach is responsible for training and management of our transportation program and
contracts Limousines of South Florida to provide Community Shuttle service. Limousines of South
Florida provides two full-time drivers, plus operations supervision/oversight and fleet maintenance
services for the City of Dania Beach Community Shuttle. All safety sensitive employees are required to
complete FDOT approved safety and security training course as part of their new hire orientation,
including completing 80 hours of on-the-road driver's training. It is the City of Dania Beach's
responsibility to administer all aspects of the transportation program and to control access and usage of
all agency vehicles.
Maintenance on, all agency vehicles is provided by Limousines of South Florida. The fleet service
technicians are ASE certified with experience in working on commercial passenger vehicles like the type
our agency uses. All maintenance is performed using the Preventative Maintenance Plan, which
conforms to the State Vehicle Maintenance Guidelines set forth in the FDOT Preventative Maintenance
Guidelines document.All vehicle files and driver files are maintained and retained for a minimum of four
(4)years.
Description of service routes and ridership:
The City of Dania Beach Community Shuttle provides transportation services that are available to our
residents with stops strategically placed along routes stopping at local grocery stores; local shopping
centers and department stores; recreational and cultural activities; local license facilities; libraries or
other community locations.
2.1 First Time Applicant Requirements
FTA Circular 4702.1B, Chapter lll, Paragraph 2: Every application for financial assistance from FTA
must be accompanied by an assurance that the applicant will carry out the program in compliance
with the Title VI regulations.
The City of Dania Beach is not a first time applicant for FTA/FDOT funding.
During the previous three years, no Federal or State Agency completed a Title VI compliance review of
the City of Dania Beach Community Shuttle. The City of Dania Beach Community Shuttle has not been
found to be in noncompliance with any civil rights requirements.
2.2 Annual Certifications and Assurances
The City of Dania Beach Community Shuttle will remain in compliance with this requirement by annual
submission of certifications and assurances as required by FDOT and/or Broward County Transit(BCT).
2.3 Title VI Program Concurrence and Adoption
The Program was reviewed and approved by the City of Dania Beach Commission, which serves as the
executive official for the City of Dania Beach that is responsible for the administration of all departments
and City operations.The City of Dania Beach's letter affirming the review and approval of the Program is
included in Appendix B.
3.0 Title VI Notice to the Public
FTA Circular 4702.1B, Chapter Ill, Paragraph 5: Title 49 CFR 21.9(d) requires recipients to provide
information to the public regarding the recipient's obligations under DOT's Title VI regulations and
apprise members of the public of the protections against discrimination afforded to them by Title VI.
3.1 Notice to Public
Notifying the Public of Rights Under Title VI
The City of Dania Beach Community Shuttle Program
• The City of Dania Beach operates its programs and services without regard to race, color, and
national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she
or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a
complaint with the City of Dania Beach.
• For more information on the City of Dania Beach Community Shuttle's civil rights program,
contact 954-924-6800 x 3608, email pmorell@daniabeachfl.gov or visit our administrative
office at 100 West Dania Beach Boulevard, Dania Beach, Florida 33004. For more information,
visit www.daniabeachfl.gov.
• For more information on Title VI procedures, to file a complaint and/or obtain a complaint
form contact Broward County Transit (BCT) at (954) 357-8481, TTY (954) 357-8302, or visit
BCT's website at http://www.broward.ore/BCT/Pages/TitleVI.aspx. You may also request
information in writing to the Broward County Transportation Department, Transit Manager -
Compliance, 1 North University Drive,3100A, Plantation, FL 33324.
• Available in English. However, if information is needed in another language,contact(954)357-
8481,TTY(954)357-8302.
3.2 Notice Posting Locations
The Notice to Public will be posted at many locations to apprise the public of City of Dania Beach
Community Shuttles' obligations under Title VI and to inform them of the protections afforded them
under Title VI. At a minimum, the notice will be posted in public areas of the City of Dania Beach's
office(s) including the building lobby and reception desk and on the City of Dania Beach website at
www.daniabeachfl.eov. Additionally, the City of Dania Beach will post the notice at transit hubs and on
transit vehicles.
4.0 Title VI Procedures and Compliance
FTA Circular 4702.18, Chapter lll, Paragraph 6: All recipients shall develop procedures for
investigating and tracking Title Vl complaints filed against them and make their procedures for filing
a complaint available to member of the public.
4.1 Complaint Procedure
In accordance with the Interlocal Agreement with Broward County Transit on August 12, 2018,the City of Dania
Beach will use BCT's Complaint Process, Form and Procedures.
4.2 Complaint Form
A copy of the complaint form is provided in Appendix C and on Broward County Transit's website at
http://www.broward.org/BCT`/`Pages/TitleVI.aspx.
4.3 Record Retention and Reporting Policy
The City of Dania Beach will submit Title VI Programs to FDOT, BCT and any other primary recipient that
provides funding to the City of Dania Beach for concurrence on an annual basis or any time a major
change in the Program occurs.
Compliance records and all Title VI related documents will be retained for a minimum of three (3) years
and reported to the primary recipient annually.
4.4 Sub-recipient Assistance and Monitoring
The City of Dania Beach does not have any sub-recipients to provide monitoring and assistance. In the
future, if the City of Dania Beach has sub-recipients, it will provide assistance and monitoring as required
by FTA Circular 4702.113.
4.5 Contractors and Subcontractors
The City of Dania Beach is responsible for ensuring that contractors are in compliance with Title VI
requirements. Contractors may not discriminate in the selection and retention of any subcontractors.
Subcontractors also may not discriminate in the selection and retention of any subcontractors. The City
of Dania Beach, contractors, and subcontractors may not discriminate in their employment practices in
connection with federally assisted projects. Contractors and subcontractors are not required to prepare
or submit a Title VI Program. However, the following nondiscrimination clauses will be inserted into
every contract with contractors and subcontractors subject to Title VI regulations.
Nondiscrimination Clauses
During the performance of a contract, the contractor, for itself, its assignees and successors in interest
(hereinafter referred to as the"Contractor") must agree to the following clauses:
1. Compliance with Regulations:The Contractor shall comply with the Regulations relative to nondiscrimination
in Federally-assisted programs of the U.S. Department of Transportation (hereinafter, "USDOT") Title 49,
Code of Federal Regulations, Part 21,as they may be amended from time to time,(hereinafter referred to as
the Regulations),which are herein incorporated by reference and made a part of this Agreement.
2. Nondiscrimination: The Contractor, with regard to the work performed during the contract, shall not
discriminate on the basis of race, color, national origin, sex, age, disability, religion or family status in the
selection and retention of subcontractors, including procurements of materials and leases of equipment.
The Contractor shall not participate either directly or indirectly in the discrimination prohibited by section
21.5 of the Regulati Regulations,including employment practices when the cont
ract covers a program set forth in
Appendix B of the Regulations.
3. Solicitations for Subcontractors, including Procurements of Materials and Equipment: In all solicitations
made by the Contractor, either by competitive bidding or negotiation for work to be performed under a
subcontract, including procurements of materials or leases of equipment; each potential subcontractor or
supplier shall be notified by the Contractor of the subcontractor's obligations under this contract and the
Regulations relative to nondiscrimination on the basis of race, color, national origin, sex, age, disability,
religion or family
4. Information and Reports: The Contractor shall provide all information and reports required by the
Regulations or directives issued pursuant thereto, and shall permit access to its books, records, accounts,
other sources of information, and its facilities as may be determined by the Florida Department of
Transportation, the Federal Highway Administration, Federal Transit Administration, Federal Aviation
Administration, and/or the Federal Motor Carrier Safety Administration to be pertinent to ascertain
compliance with such Regulations,orders and instructions.Where any information required of a Contractor is
in the exclusive possession of another who fails or refuses to furnish this information the Contractor shall so
certify to the Florida Department of Transportation, the Federal Highway Administration, Federal Transit
Administration, Federal Aviation Administration, and/or the Federal Motor Carrier Safety Administration as
appropriate,and shall set forth what efforts it has made to obtain the information.
5. Sanctions for Noncompliance: In the event of the Contractor's noncompliance with the nondiscrimination
provisions of this contract, the City of Dania Beach shall impose contract sanctions as appropriate,
including,but not limited to:
a. withholding of payments to the Contractor under the contract until the Contractor complies,and/or
b. cancellation,termination or suspension of the contract,in whole or in part.
6. Incorporation of Provisions:The Contractor shall include the provisions of paragraphs(1)through(6)in every
subcontract, including procurement of materials and leases of equipment, unless exempt by the Regulations,
or directives issued pursuant thereto.The Contractor shall take such action with respect to any subcontract
or procurement as the City of Dania Beach Community Shuttle,Florida Department of Transportation,the
Federal Highway Administration, Federal Transit Administration, Federal Aviation Administration, and/or the
Federal Motor Carrier Safety Administration may direct as a means of enforcing such provisions including
sanctions for noncompliance.
5.0 Title VI Investigations, Complaints, and Lawsuits
FTA Circular 4702.1B, Chapter lll, Paragraph 7:In order to comply with the reporting requirements of
49 CFR 21.9(b), FTA requires all recipients to prepare and maintain a list of any of the following that
allege discrimination on the basis of race, color, or national origin:active investigations....;lawsuits,
and complaints naming the recipient.
The City of Dania Beach has had no investigations, complaints, or lawsuits involving allegations of
discrimination on the basis of race, color, or national origin over the past three(3)years.
6.0 Public Participation Plan
FTA Circular 4702.18, Chapter Ill, Paragraph 4.a.4: Every Title VI Plan shall include the following
information: A public participation plan that includes an outreach plan to engage minority and
limited English proficient populations, as well as a summary of outreach efforts made since the last
Title VI Plan submission.A recipient's targeted public participation plan of minority populations may
be part of efforts that extend more broadly to include constituencies that are traditionally
underserved,such as people with disabilities, low-income populations, and others.
The Public Participation Plan (PPP) for the City of Dania Beach Community Shuttle was developed to ensure
that all members of the public, including minorities and Limited English Proficient (LEP) populations, are
encouraged to participate in the decision-making process for the City of Dania Beach Community Shuttle.The
public outreach strategies described in the PPP are designed to provide the public with effective access to
information about the City of Dania Beach Community Shuttle services and to provide a variety of efficient
and convenient methods for receiving and considering public comment prior to implementing changes to
services.The PPP is included as Appendix D to this Title VI Program.
Current Outreach Efforts
The City of Dania Beach is required to submit a summary of public outreach efforts made over the last three
(3)years.The City of Dania Beach has made any specific outreach efforts relative to the Dania Beach
Community Shuttle in the last three years.
7.0 Language Assistance Plan
FTA Circular 4702.1B, Chapter lll, Paragraph 9: Recipients shall take reasonable steps to ensure
meaningful access to benefits, services, information, and other important portions of their programs
and activities for individuals who are limited English proficient(LEP).
The City of Dania Beach provides a Community Shuttle within Dania Beach and portions of Hollywood. In
the City of Dania Beach service area there are 3,411 residents or 13.92 % who describe themselves as
not able to communicate in English very well (Source: US Census). The City of Dania Beach is federally
mandated (Executive Order 13166) to take responsible steps to ensure meaningful access to the
benefits,services, information and other important portions of its programs and activities for individuals
who are LEP. The City of Dania Beach has utilized the U.S. Department of Transportation (DOT) LEP
Guidance Handbook and performed a four-factor analysis to develop its LAP. The LAP is included in this
Title VI Program as Appendix E.
8.0 Transit Planning and Advisory Bodies
FTA Circular 4702.1B, Chapter lll, Paragraph 10: Recipients that have transit-related, non-elected
planning boards, advisory councils or committees, or similar committees, the membership of which is
selected by the recipient, must provide a table depicting the racial breakdown of the membership of
those committees, and a description of efforts made to encourage the participation of minorities on
such committees.
The City of Dania Beach does not have a transit-related committee or board,therefore this requirement
does not apply.
9.0 Title VI Equity Analysis
FTA Circular 4702.1B, Chapter lll, Paragraph 4.a.8:If the recipient has constructed a facility,such as
vehicle storage, maintenance facility, operation center, etc., the recipient shall include a copy of the
Title VI equity analysis conducted during the planning stage with regard to the location of the
facility.
The City of Dania Beach has not recently constructed any facilities, nor does it currently have any
facilities in the planning stage. Therefore, the City of Dania Beach does not have any Title VI Equity
Analysis reports to submit with this Program. The City of Dania Beach will utilize the service area map
included in Appendix G for future Title VI analysis.
10.0 System-Wide Service Standards and Service Policies
FTA Circular 4702.1B, Chapter 111, Paragraph 10:All fixed route transit providers shall set service
standards and policies for each specific fixed route mode of service they provide.
The City of Dania Beach is a fixed route service provider.
FTA Circular 4702.1B requires that all fixed route service providers prepare and submit system-wide
service standards and service policies as a part of their Title VI Program. These standards and policies
must address how service is distributed across the transit system, and must ensure that the manner of
the distribution affords users access to these assets.
The City of Dania Beach has adopted the following system-wide standards and policies to ensure service
design and operations practices do not result in discrimination on the basis of race, color, or national
origin. Service policies differ from service standards in that they are not necessarily based on a
quantitative threshold.
10.1 Service Standards
FTA requires that all fixed route transit providers develop quantitative standards for all fixed route
modes of operation for the following indicators. The City of Dania Beach has prepared standards for all
modes it operates including community shuttle service.
Vehicle Load Standards
The current vehicle load ratio for our fixed route buses is 1.5 passengers per seat and is evaluated each year with
adjustments, if any, based on prior year's performance.
CapacitiesVehicle Type Average Passenger
Maximum .. .
Seated Standing Total Factor
25"Mini-Bus 20 10 30 1.5
Vehicle Headway Standards
POLICY HEADWAYS AND PERIODS OF OPERATION
1NEEKDAY=. Peak Base777
Evenin$ "
East Route 66 62 N/A
West Route 75 75 N/A
Peak.3—5:30 pm;
Base:9 am—3 pm
POLICY • OF OPERATION
SATUM)AY� N
East Route 63 N/A
West Route 75 N/A
Day.9 am—5.30 pm;
Night:6 pm—12 am
On-Time Performance
A vehicle is considered on time based on departures of zero (0) minute early and no more than five (5)
minutes late. The City of Dania Beach on-time performance objective is 80% or greater. The City of Dania
Beach continuously monitors on-time performance and system results are part of performance reports
covering all aspects of operations.
Service Availability Standards
The City of Dania Beach routes operate to complement Broward County's (County) local, breeze, express
and paratransit services. To the greatest extent possible the City of Dania Beach will fill gaps in County
service coverage and offer local circulation to neighborhood destinations. The City of Dania Beach will
distribute transit service so that 70%of all residents in the service area within a quarter mile walk of shuttle
service.
10.2 Service Policies
The City of Dania Beach has prepared the following vehicle assignment and transit amenities policies for its
transit system.
Vehicle Assignment Policy
Vehicles in service for five (5) years or 150,000 miles are prioritized for replacement. Routes regularly
exceeding the vehicle capacity threshold should be addressed through additional service. The County is
generally responsible for the procurement and replacement of transit vehicles based on need and available
funding.
Transit Amenities Policy
The City of Dania Beach collaborates with the County in the siting of transit amenities in accordance with a
criteria based on ridership,community need,and available right-of-way. For passenger convenience, City of
Dania Beach stops are generally placed in close proximity of shopping plazas,grocery stores, hospitals, parks
and offices.
11.0 Appendices
APPENDIX A FTA CIRCULAR 4702.113 REPORTING REQUIREMENTS FOR TRANSIT PROVIDERS
APPENDIX B TITLE VI PROGRAM CITY OFFICIAL APPROVAL LETTER AND FDOT CONCURRENCE LETTER
APPENDIX C TITLE VI COMPLAINT FORM
APPENDIX D PUBLIC PARTICIPATION PLAN
APPENDIX E LANGUAGE ASSISTANCE PLAN
APPENDIX F OPERATING AREA LANGUAGE DATA:CITY OF DANIA BEACH COMMUNITY SHUTTLE
SERVICE AREA
APPENDIX G SERVICE AREA MAP
Appendix A: FTA Circular 4702.113 Reporting Requirements for Transit Providers
Every three years, on a date determined by FTA, each recipient is required to submit the following
information to the Federal Transit Administration (FTA) as part of their Title VI Program. Sub-
recipients shall submit the information below to their primary recipient (the entity from whom the
sub-recipient receives funds directly),on a schedule to be determined by the primary recipient.
General Reauirements
(All recipients must submit):
❑ Title VI Notice to the Public, including a list of locations where the notice is posted
Cl Title VI Complaint Procedures (i.e., instructions to the public regarding how to file a Title VI
discrimination complaint)
❑ Title VI Complaint Form
❑ List of transit-related Title VI investigations,complaints, and lawsuits
❑ Public Participation Plan, including information about outreach methods to engage minority
and limited English proficient populations(LEP),as well as a summary of outreach efforts made
since the last Title VI Program submission
❑ Language Assistance Plan for providing language assistance to persons with limited English
proficiency(LEP), based on the DOT LEP Guidance
❑ A table depicting the membership of non-elected committees and councils,the membership
of which is selected by the recipient, broken down by race,and a description of the process the
agency uses to encourage the participation of minorities on such committees
❑ Primary recipients shall include a description of how the agency monitors its sub-recipients
for compliance with Title VI,and a schedule of sub-recipient Title VI Program submissions
❑ A Title VI equity analysis if the recipient has constructed a facility,such as a vehicle storage
facility, maintenance facility,operation center,etc.
❑ A copy of board meeting minutes, resolution,or other appropriate documentation showing
the board of directors or appropriate governing entity or official(s) responsible for policy decisions
reviewed and approved the Title VI Program. For State DOTS,the appropriate governing entity is
the State's Secretary of Transportation or equivalent.The approval must occur prior to submission
to FTA.
❑ Additional information as specified in Chapters IV,V,and VI,depending on whether the
recipient is a transit provider,a State,or a planning entity(see below).
Reauirements of Transit Providers
(All Fixed Route Transit Providers must submit):
❑ All requirements set out in Chapter III (General Requirements)
❑ Service standards
• Vehicle load for each mode
• Vehicle headway for each mode
0 On time performance for each mode
• Service availability for each mode
❑ Service policies
• Transit Amenities for each mode
0 Vehicle Assignment for each mode
Appendix B: Title VI Program City Official Approval Letter and FDOT Concurrence Letter
TO BE INSERTED UPON APPPROVAL
Appendix C: Title VI Complaint Form
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Broward County Board of County Commissioners
Transportation Depattm mt
COMPLAINT OF ADA and TITLE V1 DISCRIMINATION
The Broward County Transit Division.as a recipient:of federal financial assistang,is required to
ensure that its transit service and related benefits are distributed in a manrw consistent with Title
VI of the Civil Rights Acts of 1964.as amended.
Any person who believes that he or she, individually, or as a member of any specific class of
persons, has been subjected to discrimination under Tide VI, on the basis of race, color, or
national origin,may file a written complaint with the Broward County Transit Division,
We are asking for the following information to assist us in processing your complaint. If you need
help in completing this farm,please contact us at(954)357-8481 or TTY: (954)357-830Z
NOTE:Alternate means of filing complaint,such as personal interviews or a tape recording of
the complairit,will be made availafale for persons with disabilities upon request
1. Complainant Name:
Street Address:
City,State.Zip Code:
Telephone:
Ema4 Address:
2. Person you believe discriminated against you(if known):
Name:
3. Location of incident:
4. Are you represented by an attorney for this complaint?
Yes No
If yes,please complete the following:
Attorney"s Name:
Street Address
City,State,Zip Code-
Telephone:
5. Which of the following best describes the reason you believe the discrimination
took place? Please circle.
Race National Origin Sex income Status Age
Disability Retaliation Sexual Orientation Political Affliation Marital Status
6. Date(s)of the alleged discrimination:
7. In the space below, please describe the alleged discrimination. Explain what
happened and who you believe was responsible. {include bus number, route
number, name of transit employee(s) involved in the incident, date, location, and
time of the incident,N applicable.)Attach additional sheet if necessary.
8. Have you filed a complaint of the alleged discri nination with a federal,state,or
local agency;or with a state or federal court?
Yes No
If yes,check all that apply:
Federal Federal Court
State State Court Local Court
Please provide the name of the Agency where you filed your complaint.
Agency Name:
Contact Person:
Complainant Signature Date of Signature
You may attach any additional information you think is relevant to your complaint
Submit your signed complaint and any attachments to:
Broward County Transit Division
Attention: Transit Manager—Compliance
1 North University Drive, Suite 3100A, Box 306
Plantation, FL 33324
Appendix D: Public Participation Plan (PPP)
Introduction
The Public Participation Plan (PPP) for the City of Dania Beach Community Shuttle ensures that all
members of the public, including minorities and Limited English Proficient (LEP) populations, are
encouraged to participate in the decision-making process for the City of Dania Beach Community
Shuttle. The City of Dania Beach also recognizes the importance of many types of stakeholders in the
decision-making process, including other units of government, metropolitan area agencies, community-
based organizations, major employers, passengers and the general public, including low-income,
minority, LEP,and other traditionally underserved communities.
Public Participation Goals
The main goal of the PPP is to offer meaningful opportunities for all interested segments of the public,
including, but not limited to, low-income, minority and LEP groups,to comment, about the City of Dania
Beach Community Shuttle and its operations.The goals for this PPP include:
■ Inclusion and Diversity: The City of Dania Beach Community Shuttle will proactively reach out and
engage low-income, minority, and LEP populations for the City of Dania Beach Community Shuttle
service area so these groups will have an opportunity to participate.
■ Accessibility: All legal requirements for accessibility will be met. Efforts will be made to enhance the
accessibility of the public's participation — physically, geographically, temporally, linguistically and
culturally.
■ Clarity and Relevance: Issues will be framed in public meetings in such a way that the significance and
potential effect of proposed decisions is understood by participants. Proposed adjustments to fares or
services will be described in language that is clear and easy to understand.
■ Responsive: The City of Dania Beach Community Shuttle will strive to respond to and incorporate,
when possible,appropriate public comments into transportation decisions.
■ Tailored: Public participation methods will be tailored to match local and cultural preferences as much as
possible.
■ Flexible:The public participation process will accommodate participation in a variety of ways and will be
adjusted overtime as needed.
Public Participation Methods
The City of Dania Beach Community Shuttle intends to achieve meaningful public participation by a
variety of methods with respect to service and any changes to service.
The City of Dania Beach Community Shuttle will conduct community meetings and listening sessions as
appropriate with passengers, employers, community based organizations, and advisory committees to
gather public input and distribute information about service quality, proposed changes or new service
options.
The public will be invited to provide feedback on the City of Dania Beach Community Shuttle website
(www.daniabeachfl.gov) and all feedback on the site will be recorded and passed on to the City of Dania
Beach Community Shuttle management. The public will also be able to call the City of Dania Beach
Community Shuttles'office at 954-924-6800-3730 during its hours of operation.
Meeting formats will be tailored to help achieve specific public participation goals that vary by project or
the nature of the proposed adjustment of service. Some meetings will be designed to share information
and answer questions. Some will be designed to engage the public in providing input, establishing
priorities, and helping to achieve consensus on a specific recommendation. Others will be conducted to
solicit and consider public comments before implementing proposed adjustments to services.
For all public meetings, the venue will be a facility that is accessible for persons with disabilities and,
preferably, is served by public transit. For community meetings and other important information, the
City of Dania Beach Community Shuttle will use a variety of means to make riders and citizens aware,
including some or all of the following methods:
■ Government Access Channel Announcements(if available)
■ In-vehicle advertisement
■ Posters or flyers in transit center
■ Posting information on website
■ Press releases and if feasible—briefings to media outlets
■ Flyers and information distribution through various libraries and other civic locations that currently help
distribute timetables and other information
■ Other methods required by local or state laws or agreements
Information and materials communicating proposed and actual service adjustments will be made
available in English and any other language that meets the"safe harbor"criteria.
Appendix E: Language Assistance Plan (LAP)
I. Introduction
The City of Dania Beach Community Shuttle operates a transit system within Dania Beach and portions
of Hollywood.The Language Assistance Plan (LAP) has been prepared to address the City of Dania Beach
Community Shuttles' responsibilities as they relate to the needs of individuals with Limited English
Proficiency (LEP). Individuals, who have a limited ability to read, write, speak or understand English are
LEP. In the City of Dania Beach Community Shuttle service area there are 3,411 residents or 13.92%who
describe themselves as not able to communicate in English "very well" (Source: US Census). The City of
Dania Beach Community Shuttle is federally mandated (Executive Order 13166) to take responsible
steps to ensure meaningful access to the benefits,services, information and other important portions of
its programs and activities for individuals who are LEP.
For many LEP individuals, public transit is the principal transportation mode available. It is important for
the City of Dania Beach Community Shuttle to be able to communicate effectively with all of its riders.
When the City of Dania Beach Community Shuttle is able to communicate effectively with all of its
riders, the service provided is safer, more reliable, convenient, and accessible for all within its service
area. The City of Dania Beach Community Shuttle is committed to taking reasonable steps to ensure
meaningful access for LEP individuals to this agency's services in accordance with Title VI.
This plan will demonstrate the efforts that the City of Dania Beach Community Shuttle undertakes to
make its service accessible to all persons without regard to their ability to communicate in English. The
plan addresses how services will be provided through general guidelines and procedures including the
following:
■ Identification: Identifying LEP populations in service areas
■ Notification: Providing notice to LEP individuals about their right to language services
■ Interpretation:Offering timely interpretation to LEP individuals upon request
■ Translation: Providing timely translation of important documents
■ Staffing: Identifying City of Dania Beach Community Shuttle staff to assist LEP customers
■ Training: Providing training on LAP to responsible employees
11. Four Factor Analysis
The analysis provided in this report has been developed to identify LEP population that may use the City
of Dania Beach Community Shuttle services and identify needs for language assistance. This analysis is
based on the "Four Factor Analysis" presented in the Implementing the Department of Transportation's
Policy Guidance Concerning Recipients' Responsibilities to Limited English Proficient (LEP) Persons,
dated April 13, 2007,which considers the following factors:
1) Demography: identifying the number and/or proportion of LEP persons served or encountered,and
languages spoken in service area.
2) Frequency:determining the rate of contact with the City of Dania Beach Community Shuttle programs,
activities, and services.
3) Importance:gauging the nature and importance of City of Dania Beach Community Shuttle program,
service, and activities to people's lives.
4) Resources: assessing current and available resources, including language assistance services.
Factor 1:The Number and Proportion of LEP Persons Serviced or Encountered in the Eligible
Service Population
Of the 24,498 residents in the City of Dania Beach Community Shuttle service area, 3,411 residents
describe themselves as speaking English less than "very well". People of Spanish / Spanish Creole
descent are the primary LEP persons likely to utilize the City of Dania Beach Community Shuttle
services. For the City of Dania Beach Community Shuttle service area, the American Community
Survey of the U.S. Census Bureau shows that among the area's population, 86.08% speak English
"very well". For groups who speak English "less than very well", 10.15% speak Spanish / Spanish
Creole.
Appendix F contains a table which lists the languages spoken at home by the ability to speak English
for the population within the City of Dania Beach Community Shuttle service area.
Factor 2:The Freauency with which LEP Individuals Come into Contact with Your Programs.
Activities.and Services
The City of Dania Beach Community Shuttle has assessed the frequency with which LEP individuals
come in contact with the transit system. The methods utilized for this assessment include analysis
of Census data, examining phone inquiries, requests for translated documents, and staff survey. As
discussed above, Census data indicates that there are two prominent LEP groups within the service
area; namely, Spanish and French Creole speakers. Phone inquiries and staff survey feedback
indicated that the City of Dania Beach Community Shuttle dispatchers and drivers interact
frequently with LEP persons. The majority of these interactions have occurred with LEP persons
who mainly spoke Spanish. If translation services are needed, staff is capable of providing such
services to our clients.Translation services provided includes oral and written translation pertaining
to our programs and services.
Factor 3:The Nature and Importance of the Program.Activity.or Service Provided by the
Recipient to People's Lives
Public transportation and regional transportation planning is vital to many people's lives.According
to the Department of Transportation's Policy Guidance Concerning Recipient's Responsibilities to
LEP Persons, providing public transportation access to LEP persons is crucial.A LEP person's inability
to utilize public transportation effectively, may adversely affect his or her ability to access health
care,education,or employment.
An on-board passenger survey was conducted to collect data on usage of and access to the Dania
Beach Community Shuttle. According to the survey, the most common age among all the
participants in the survey was 35 or older.
To further access personal mobility options, each respondent was asked how he or she would have
access to services had the City of Dania Beach Community Shuttle not been available. The most
frequent response was to either walk or use a wheelchair at 42%.
All transportation services will be performed in compliance with an additional contract with
Broward County for Transportation Disadvantaged Services, and will comply with Chapter 427 of
the Florida Statutes and Chapter 41-2 of the Florida Administrative Code. The Program also
maintains a log of trip denials, which is utilized to make referrals, as well as documentation for
expansion of services.
Factor 4:The Resources Available to the Recipient and Costs
The City of Dania Beach Community Shuttle assessed its available resources that are currently being
used, and those that could be used, to provide assistance to LEP populations. The City of Dania
Beach Community Shuttle provides a reasonable degree of services for LEP populations in its
service area.
III. Language Assistance Plan
In developing a Language Assistance Plan, FTA guidance recommends the analysis of the following five
elements:
1. Identifying LEP individuals who need language assistance
2. Providing language assistance measures
3. Training staff
4. Providing notice to LEP persons
5. Monitoring and updating the plan
The five elements are addressed below.
Element 1: Identifying LEP Individuals Who Need Language Assistance
The City of Dania Beach Community Shuttle has identified the number and proportion of LEP
individuals within its service area using United States Census data (see Appendix H). As presented
earlier, 69.21% of the service area population speaks English only. The largest non-English spoken
language in the service area is Spanish / Spanish Creole (19.86%). Of those whose primary spoken
language is Spanish / Spanish Creole, approximately 10.15% identify themselves as speaking less
than "very well'.Those residents whose primary language is not English or Spanish/Spanish Creole
and who identify themselves as speaking English less than "very well' account for 3.77 % of the
service area population.
The City of Dania Beach Community Shuttle may identify language assistance need for an LEP group
by:
1. Examining records to see if requests for language assistance have been received in the past,
either at meetings or over the phone, to determine whether language assistance might be
needed at future events or meetings.
2. Having Census Bureau Language Identification Flashcards available at the City Commission
Meetings. This will assist the City of Dania Beach Community Shuttle in identifying language
assistance needs for future events and meetings.
3. Having Census Bureau Language Identification Flashcards on all transit vehicles to assist
operators in identifying specific language assistance needs of passengers. If such individuals are
encountered,vehicle operators will be instructed to obtain contact information to give to the City
of Dania Beach Community Shuttle management to follow-up.
4. Vehicle operators and front-line staff(i.e. Dispatchers,Transit Operation Supervisors, etc.)will be
surveyed on their experience concerning any contacts with LEP persons during the previous year.
Element 2: Language Assistance Measures
The City of Dania Beach Community Shuttle has undertaken the following actions to improve
access to information and services for LEP individuals:
1. Provide bilingual staff at community events and public hearings.
2. Survey transit drivers and other front-line staff on their experience concerning any contacts
with LEP persons during the previous year.
3. When an interpreter is needed in person or on the telephone, staff will attempt to access
language assistance services.
Element 3:Training Staff
In the case of City of Dania Beach Community Shuttle, the most important staff training is for
Customer Service Representatives and transit drivers. Several representatives are bilingual
in English and Spanish.
The following training will be provided to Customer Service Representative:
1. Information on Title VI Procedures and LEP responsibilities
2. Use of Language Identification Flashcards
3. Documentation of language assistance requests
4. How to handle a potential Title VI/LEP complaint
Element 4: Providing Note to LEP Persons
The City of Dania Beach Community Shuttle will make Title VI information available in English
and Spanish on the Agency's website. Key documents are written in English and Spanish.
Notices are also posted at Dania Beach City Hall and on shuttles. Additionally, when staff
prepares a document or schedules a meeting, for which the target audience is expected to
include LEP individuals, then documents, meeting notices, flyers, and agendas will be
printed in an alternative language based on the known LEP population.
Element 5:Monitoring and Updating the Plan
The plan will be reviewed and updated on an ongoing basis. Updates will consider the
following:
■ The number of documented LEP person contacts encountered annually
■ How the needs of LEP persons have been addressed
■ Determination of the current LEP population in the service area
■ Determination as to whether the need for translation services has changed
■ Determine whether the City of Dania Beach Community Shuttle financial resources are
sufficient to fund language assistance resources needed
The City of Dania Beach understands the value that its service plays in the lives of individuals
who rely on this service, and the importance of any measures undertaken to make the use
of system easier. The City of Dania Beach is open to suggestions from all sources, including
customers, The City of Dania Beach Community Shuttle staff, other transportation agencies
with similar experiences with LEP communities, and the general public, regarding additional
methods to improve their accessibility to LEP communities.
IV. Safe Harbor Provision
DOT has adopted the Department of Justice's Safe Harbor Provision,which outlines circumstances that
can provide a "safe harbor"for recipients regarding translation of written materials for LEP population.
The Safe Harbor Provision stipulates that, if a recipient provides written translation of vital documents
for each eligible LEP language group that constitutes five percent (5%) or 1,000 persons, whichever is
less, of the total population of persons eligible to be served or likely to be affected or encountered,then
such action will be considered strong evidence of compliance with the recipient's written translation
obligations. Translation of non-vital documents, if needed, can be provided orally. If there are fewer
than 50 persons in a language group that reaches the five percent (5%) trigger, the recipient is not
required to translate vital written materials but should provide written notice in the primary language of
the LEP language group of the right to receive competent oral interpretation of those written materials,
free of cost.
The City of Dania Beach Community Shuttle service area does have LEP populations which qualify for the
Safe Harbor Provision. As shown in Appendix F, 2,487 speakers qualify for the Safe Harbor Provision as
the number of persons which speak English less than "very well" is counted as 10.15% and 2,487
Spanish/Spanish Creole speakers.
The Safe Harbor Provision applies to the translation of written documents only. They do not affect the
requirement to provide meaningful access to LEP individuals through competent oral interpreters where
oral language services are needed and are reasonable.The City of Dania Beach may determine, based on
the Four Factor Analysis, that even though a language group meets the threshold specified by the Safe
Harbor Provision, written translation may not be an effective means to provide language assistance
measures.
Appendix F: Operating Area Language Data: Community Shuttle Service Area
Language Population Percentage
Service Area Total 24,498 100.00%
Speak only English 16,955 69.21%
Spanish or Spanish Creole 4,866 19.86%
Speak English "very well" 2,379 9.71%
Speak English less than "very well" 2,487 10.15%
French (incl. Patois,Cajun) 805 3.29%
Speak English "very well" 515 2.10%
Speak English less than "very well" 290 1.18%
French Creole 812 3.31%
Speak English "very well" 443 1.81%
Speak English less than "very well" 369 1.51%
Italian 102 0.42%
Speak English "very well" 74 0.30%
Speak English less than "very well" 28 0.11%
Portuguese or Portuguese Creole 218 0.89%
Speak English "very well" 132 0.54%
Speak English less than "very well' 86 0.35%
German 119 0.49%
Speak English "very well" 119 0.49%
Speak English less than "very well" - 0.00%
Yiddish - 0.00%
Speak English "very well" - 0.00%
Speak English less than "very well' - 0.00%
Other West Germanic languages - 0.00%
Speak English "very well" - 0.00%
Speak English less than "very well" - 0.00%
Scandinavian languages - 0.00%
Speak English "very well" - 0.00%
Speak English less than "very well" - 0.00%
Greek - 0.00%
Speak English "very well" - 0.00%
Speak English less than "very well" - 0.00%
Russian 102 0.42%
Speak English "very well" 102 0.4206
Speak English less than "very well" - 0.00%
Polish 75 0.31%
Speak English "very well" 68 0.28%
Speak English less than "very well" 7 0.03%
Serbo-Croatian - 0.00%
Speak English "very well" - 0.00%
Speak English less than "very well" - 0.00%
Other Slavic languages 17 0.07%
Speak English "very well" 17 0.07%
Speak English less than "very well" - 0.00%
Armenian - 0.00%
Speak English "very well" - 0.00%
Speak English less than "very well" - 0.00%
Persian 0.00%
Speak English "very well" - 0.00%
Speak English less than "very well" - 0.00%
Gujarati 17 0.07%
Speak English "very well" 17 0.07%
Speak English less than "very well" - 0.00%
Hindi - 0.00%
Speak English "very well" - 0.00%
Speak English less than "very well" - 0.00%
Urdu 8 0.03%
Speak English "very well" - 0.00%
Speak English less than "very well' 8 0.03%
Other Indic languages - 0.00%
Speak English "very well" - 0.00%
Speak English less than "very well" - 0.00%
Other Indo-European languages 145 0.59%
Speak English "very well" 67 0.27%
Speak English less than "very well' 78 0.32%
Chinese 7 0.03%
Speak English "very well" 7 0.03%
Speak English less than "very well" - 0.00%
Japanese - 0.00%
Speak English "very well" - 0.00%
Speak English less than "very well" - 0.00%
Korean 35 0.14%
Speak English "very well" 35 0.14%
Speak English less than "very well" - 0.00%
Mon-Khmer, Cambodian - 0.00%
Speak English "very well" - 0.00%
Speak English less than "very well" - 0.00%
Hmong - 0.00%
Speak English "very well" - 0.00%
Speak English less than "very well" - 0.00%
Thai 33 0.13%
Speak English "very well" 33 0.13%
Speak English less than "very well' - 0.00%
Laotian - 0.00%
Speak English "very well' - 0.00%
Speak English less than "very well" - 0.00%
Vietnamese - 0.00%
Speak English "very well" - 0.00%
Speak English less than "very well" - 0.00%
Other Asian languages - 0.00%
Speak English "very well" - 0.00%
Speak English less than "very well" - 0.00%
Tagalog 14 0.06%
Speak English "very well" - 0.00%
Speak English less than "very well" 14 0.06%
Other Pacific Island languages - 0.00%
Speak English "very well" 0.00%
Speak English less than "very well" - 0.00%
Navajo - 0.00%
0
Speak English "very well" _ 0.00%
Speak English less than "very well" - 0.00%
Other Native American languages - 0.00%
Speak English "very well" - 0.00%
Speak English less than "very well' - 0.00%
Hungarian 68 0.28%
Speak English "very well" 55 0.22%
Speak English less than "very well" 13 0.05%
Arabic 17 0.07%
Speak English "very well" - 0.00%
Speak English less than "very well" 17 0.07%
Hebrew 32 0.13%
Speak English "very well" 18 0.07%
Speak English less than "very well' 14 0.06%
African languages 51 0.21%
Speak English "very well" 51 0.21%
Speak English less than "very well" - 0.00%
_ a
Other and Unspecified languages 0.00%
Speak English "very well" - 0.00%
Speak English less than "very well" - 0.00%
Appendix G: Service Area Map
Dania Beach
x
GRIFFIN RD
HWY A1A
SLING RD
g
SHERIDAN ST
LL Dama Beach Community Shuttle Service Area
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