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HomeMy WebLinkAboutR-2019-062 City Adopting the Compensation & Classification Study from Evergreen Solutions, LLC for the Implementation of a New Open-Range Pay Plan that aligns w/ the City's Compensation Philosophy RESOLUTION NO. 2019-062 A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF DANIA BEACH, FLORIDA, ADOPTING THE COMPENSATION AND CLASSIFICATION STUDY FROM EVERGREEN SOLUTIONS,LLC FOR THE IMPLEMENTATION OF A NEW OPEN-RANGE PAY PLAN THAT ALIGNS WITH THE CITY'S COMPENSATION PHILOSOPHY TO RETAIN AND RECRUIT EXPERIENCED AND QUALIFIED EMPLOYEES;PROVIDING FOR CONFLICTS; FURTHER, PROVIDING FOR AN EFFECTIVE DATE. WHEREAS,the City Commission desires to retain and recruit employees by providing an open and competitive compensation pay plan that reflects current market positions to align the City with both its peers and best practices in order to provide a high level of quality services to its residents; and WHEREAS, under City Commission direction the City entered into an agreement with Evergreen Solutions, LLC on January 9, 2018, to provide a comprehensive Compensation and Classification Plan; and WHEREAS,at the April 19,2019 budget workshop,the proposed plan was presented to the City Commission by Evergreen Solutions, LLC and City staff; and WHEREAS,it was the consensus of the City Commission to adopt the Compensation and Classification Study presented by Evergreen Solution, LLC, attached as Exhibit "A" and incorporated into this Resolution by this reference; and WHEREAS, it is recommended that the City Commission adopt and implement the Compensation and Classification Study conducted by Evergreen Solution, LLC which includes revised City pay plans,j ob titles,j ob descriptions,and changes in compensation for certain positions necessary to bring these positions to market rate; NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF DANIA BEACH, FLORIDA: Section 1. That the above"Whereas"clauses are ratified and confirmed as being true and correct, and they are made a part of and incorporated into this Resolution by this reference. Section 2. That the City Commission adopts the Compensation and Classification Study, attached as Exhibit"A" and incorporated into this Resolution by this reference. Section 3. That the proper City officials are authorized to implement the Compensation and Classification Study with market rate adjustments effective October 1, 2019. Section 4. That the cost for the implementation of proposed salary adjustments resulting from the adoption of this plan are currently estimated at Two Hundred Five Thousand Dollars ($205,000.00)and funding will be planned and appropriated in the FY 2019-2020 budget under the various salary and benefits expenditure accounts. Section 5. That all resolutions or parts of resolutions in conflict with this Resolution are repealed to the extent of such conflict. Section 6. That this Resolution shall be in full force and take effect immediately upon its passage and adoption. PASSED AND ADOPTED on June 25, 2019. ATTEST: THOMAS SCHNEIDER, CMC LORI E<WELLEN CITY CLERK MAYOR IISHE APPROVE S FORM AND CO ESS: f T OM S J. SB CI ATTORNEY 2 RESOLUTION#2019-062 Classification and Compensation Study for the City of Dania Beach, FL FINAL REPORT } Evergreen Solutions, LLC June 18, 2019 EVERGREEN SOLUTIONS, LLC Table of Contents PAGE 1.0 INTRODUCTION.......................................................................................................... 1-1 2.0 SUMMARY OF EMPLOYEE OUTREACH ................................................................... 2-1 2.1 General Feedback .............................................................................................2-1 2.2 Compensation Issues........................................................................................2-2 2.3 Classification Issues..........................................................................................2-2 2.4 Market Peers .....................................................................................................2-2 2.5 Benchmark Positions........................................................................................2-3 2.6 Summary............................................................................................................2-3 3.0 ASSESSMENT OF CURRENT CONDITIONS................................................................ 3-1 3.1 Pay Plan Analysis...............................................................................................3-1 3.2 Employee Salary Placement by Grade.............................................................3-3 3.3 Quartile Tenure Analysis ...................................................................................3-6 3.4 Compression Analysis .......................................................................................3-9 3.5 Employee Counts by Department.................................................................. 3-14 3.6 Summary......................................................................................................... 3-14 4.0 MARKET SUMMARY................................................................................................... 4-1 4.1 Salary Survey Results........................................................................................4-1 4.2 Market Summary...............................................................................................4-6 5.0 RECOMMENDATIONS................................................................................................ 5-1 5.1 Classification System ........................................................................................5-1 5.2 Compensation System Recommendations .....................................................5-4 5.3 Compensation and Classification System Administration........................... 5-10 5.4 Summary......................................................................................................... 5-13 s- EVERGREEN SOLUTIONS, LLC Chapter 1 - Introduction Evergreen Solutions, LLC "(Evergreen") conducted a Comprehensive Classification and Compensation Study for the City of Dania Beach, Florida ("City") beginning in April 2018. The purpose of the study was to analyze the City's compensation structure and classification system compared to the market and make recommendations to improve the City's competitiveness to recruit and retain a diverse and qualified workforce. This review involved analyzing the internal equity and external competitiveness of the City's current classification and compensation structure and making recommendations based on the findings. Evergreen utilized a customized method of an online Job Assessment Tool (JAT)to capture the essential functions and responsibilities that are being performed by the City employees within the analyzed classifications. The results provided the data for the internal equity review of the City's classification system. External competitiveness, referred to as the market comparison, of the City's current overall compensation structure, was reviewed by conducting and analyzing the results of a salary survey designed specifically for the job classifications within Dania Beach. Ultimately, the results of these analyses, both internal and external, were considered when making recommendations to improve the City's competitive market position. To achieve this goal, Evergreen Solutions was tasked with: • Leading orientation and employee discussion group sessions for employees, supervisors and department heads; • Evaluating the City's current salary structure to determine its strengths and weaknesses; • Collecting classification information through the JAT to analyze the internal equity of the City's classifications; • Developing recommendations for improvements to classification titles and creation of new titles, when appropriate; • Conducting market salary surveys to assess the market competitiveness of the City's current compensation plan; • Developing a compensation structure and slotting classifications into that structure while ensuring internal equity and external competitiveness; • Developing optional strategies and estimated costs for implementation of recommendations; Evergreen Solutions,LLC Page 1-i Chapter 1 -Introduction Classification and Compensation Study for the City of Dania Beach,FL • Providing the City with information and strategies for compensation and classification administration; • Developing and submitting a final report that summarized the study's findings and Evergreen's recommendations. Evergreen Solutions used a combination of quantitative and qualitative methods to develop recommendations to improve the City's competitive position. Study activities included: • Conducting a study kick-off meeting; • Conducting on-site employee outreach; • Conductingjob assessments utilizing the JAT and MIT; • Analyzing the current conditions of the City of Dania Beach's compensation system; • Conducting a market salary survey; • Developing classification and compensation structure recommendations; • Developing implementation options for the proposed structure; • Developing recommendations for maintaining the new system; • Revising job descriptions, and • Creating draft and final reports. Kick-off Meeting The kick-off meeting allowed members of the City's and Evergreen Solutions' project team to discuss different aspects of the study. During this meeting, information about the City of Dania Beach's current compensation and classification structures and philosophies were discussed. The study's work plan, City's employee data that consisted of pay plans, classification structures, current compensation, longevity, policies and all employment related contracts, objectives and timeline were identified and used as reference tools for completing the study. Employee Outreach Orientation sessions and employee meetings provided an opportunity for City employees to learn more information about the purpose of the study, and receive specific information related to their participation in the study process. Specific emphasis was made as to how to complete the JAT, and what role this tool had in the study.Additionally,these sessions allowed City employees to identify practices they felt were working well at the City, as well as to suggest areas of opportunities for improvement regarding compensation and classification. Through these open meeting conversations, Evergreen was provided with the opportunity to learn directly from employees their suggestions on organizations that were considered competitors for quality employees as well as which positions within the City experience retention and recruitment challenges. Classification Analysis To perform an analysis of the City's classification system, all employees were asked to complete a JAT in which they had the opportunity to describe the work they perform in their own words. Supervisors were then asked to review the JATs of employees they supervise and 4 Evergreen Solutions,LLC Page 1-2 Chapter 1-Introduction Classification and Compensation Study for the City of Dania Beach,FL provide additional information as needed about the classifications. The information provided in the completed JATs was utilized in the classification analysis in two ways. First, the work described was reviewed to ensure that classification titles were being utilized appropriately. Second, the JATs were evaluated to quantify, by a scoring method, each classification's relative value within the organization. Each classification's score was based on employee and supervisor responses to the JAT, and the scores allowed for a comparison of classifications across the City. MITs (Management Issue Tools) were also completed by supervisors when appropriate to provide more information in reference to specific positions that Evergreen should examine for classification and compensation concerns.All analyses were based on the essential job functions, span of control and job responsibilities for each classification and not on an individual employee basis. Market Analysis Peer organizations were identified consisting of competitors that provide similar services and compete with the City for employees. A number of classifications were selected as benchmarks for the survey. Benchmark positions represented a cross-section of all of the departments and levels of work at the City. After the selection of peers and benchmarks were compiled and approved by the City, a survey tool was developed for the collection of salary range data for each benchmark. The salary data collected during this survey were analyzed, and a summary of the data is provided in Chapter 4 of this report. Recommendations During the recommendations phase of the study, Evergreen Solutions developed a market- based pay plan and slotted classifications into the plan based on internal equity and external competitiveness. The next step was to provide implementation options that were developed to transition employee salaries into the newly proposed pay grades, and associated costs of adjusting employee salaries were estimated.The City was provided with options to implement the recommended salary adjustments, as well as instructions on how to maintain the recommended classification and compensation system over time. A summary of Evergreen Solutions' recommendations for the City's revised classification and compensation structure is reflected in Chapter 5 of this report. It should be noted: All analyses and recommendations were based on the current employee data provided to Evergreen at the time of the study. Job classifications and pay grade assignments were based on the analyses of the position and not on individual incumbents within the classification. Organizations experience a lot of employee movement, i.e. hires, retirements, terminations, promotions, etc. and it is important to identify that the recommendations,job description revisions, proposed classification titles, and proposed pay grades are based on current data at the time of the study's completion. The City will be required to make edits and changes as employee movement occurs within the City. _;4e Evergreen Solutions,LLC Page 1-3 EVERGREEN SOLUTIONS, LLC Chapter 2 - Summary of Employee Outreach One of the best resources to gain a better understanding of an organization's employees' perspective of its compensation and classification system and learn the perceived strengths and weaknesses is to interview current employees. To accomplish this, Evergreen Solutions carried out a series of employee focus groups. The objective of these meetings, held in April 2018, was to give all employees a unique opportunity to identify benchmark positions they feel can most benefit from an external comparison and suggest target organizations that should be included in our salary survey of the City of Dania Beach's peers.This chapter's focus is to summarize overall feedback revealed across all focus groups and interviews. The observations in this chapter are designed to suggest a generalized summarization of opinions of the general themes and trends expressed by all employees interviewed. Comments are not intended to reflect the opinions of any given individual or group and are provided as summaries from the employee meetings in separate categories provided below. 2.1 GENERAL FEEDBACK Employees were asked to share why they chose to work for the City, and in each respective department, and why they continue to work for the City. Additional questions included what they felt was working well when responding to questions regarding being an employee at Dania Beach. Many employees suggested several top reasons to include job stability, retirement programs. Some additional observations expressed by employees and supervisors include: • In general, employees appreciate the working relationship between co-workers, managers and supervisors. • The majority of employees considered employee health insurance to be good and feel that the coverage and City's contribution to the premiums is very positive. • Employees commented on the number of holidays as an attractive benefit not afforded to private sector employees. Evergreen Solutions,LLC Page 2-1 Chapter 2-Summary of Employee Outreach Classification and Compensation Study for the City of Dania Beach,FL 2.2 COMPENSATION ISSUES Some staff and supervisors described their pay as being compensated fairly for the level and type of and work they perform. Employees provided the following observations related to compensation: • Employees stated raises and pay are not linked to performance evaluations. • Salary increases in recent years, have not kept up with changes to cost of living and the raises do not provide a substantive way to progress through salary ranges. Increases in benefits are greater than raises and the end result is a decrease rather than an increase. • Employees would like to see increases in pay based on a formal program, that is consistently applied, and also includes a merit structure. 2.3 CLASSIFICATION ISSUES Many employees provided Evergreen Solutions with issues specific to individual classifications. These positions will be analyzed during the Job Assessment Tool (JAT) review and Management Issues Tool (MIT) review.Some of the issues that were highlighted are listed below: • Job descriptions do not accurately reflect the work employees are being asked to perform and job descriptions are not evolving as job duties increase or there are no descriptions in place for their position. • Several positions for which the titles do not accurately reflect the current type or level of work that is performed. 2.4 MARKET PEERS Focus group participants were asked to name those organizations they considered market- peer organizations. Responses from employees are considered when selecting organizations to be surveyed in the salary market study. Participants named with some frequency the following list of organizations as the City's biggest competitors in terms of employee compensation, benefits, and other intrinsic qualities such as working conditions: • Aventura, • Hollywood, • Hallandale, • Town of Davie, • Broward County, • City of Pompano, • City of Sunrise, • City of Parkland, 4 Evergreen Solutions,LLC Page 2-2 Chapter 2-Summary of Employee Outreach Classification and Compensation Study for the City of Dania Beach,FL • City of Fort Lauderdale, • Pembroke Pines, • Plantation, • Miramar, • N. Lauderdale, • Oakland Park, • Miami Beach, • Deerfield Beach, • Palm Beach County, • Dade County • Coral Springs 2.5 BENCHMARK POSITIONS Employees were asked which positions within the City present the greatest challenges for recruitment and retention. Evergreen Solutions further emphasized this question and asked employees which positions were currently experiencing high turnover and recruitment issues. These positions were used to provide a basic framework for populating the market salary survey. Employees responded with the following areas and specific positions: • Planner • Fleet Mechanic • Human Resources • Equipment Operators I, II and III (all departments) • Maintenance Workers (all departments) • Code Compliance Manager • Code Compliance Manager with parking responsibilities • Lead Code Inspector 2.6 SUMMARY The feedback received by Evergreen Solutions provides a great foundation for the development of recommendations for the City. Employees provided a number of reasonable observations with respect to potential compensation and classification system issues across the organization.These comments will be taken into consideration when identifying underlying challenges and formulating the best possible solutions for the City. In general, even though there were some emphases on several potential problems, many of these issues are typically found within other publicly funded agencies. As a whole, the employees of the City take pride in their work and strive to make distinct contributions to their organization and their overall community.The Evergreen Solutions team plans to utilize the information gathered from employees throughout the remainder of this study in order to arrive at appropriate recommendations. _-;41 Evergreen Solutions,LLC Page 2-3 EVERGREEN SOLUTIONS, LLC Chapter 3 - Assessment of Current Conditions The assessment of current conditions provides an overall evaluation based on Evergreen's review and analysis of the City of Dania Beach's compensation structure, employee salary progression, and employee counts in each department. The assessment is divided into the following sections: 3.1 Pay Plan Analysis 3.2 Employee Salary Placement by Grade 3.3 Quartile Tenure Analysis 3.4 Compression Analysis 3.5 Employee Counts by Department 3.6 Summary Information contained in this chapter reflects the conditions when the study began and should be considered a snapshot in time. Conducting an overall review of the City's current compensation structure, philosophies, and employee demographics, was instrumental in providing Evergreen with a better understanding of the structures and methods in place. Additionally, this review helped identify any issues that may require further review and potential revision. The results of this evaluation were considered during the analysis of internal equity and peer market data. Subsequently, appropriate compensation related recommendations were developed for the City and are described later in this report. 3.1 PAY PLAN ANALYSIS The City of Dania Beach administered two (2) pay plans (Civil Service and Union) for its employees. Exhibits 3A and 3B illustrate the pay plans revealing the minimum, midpoint, and maximum salaries of each grade. The Civil Service pay plan consisted of 16 grades for 44 employees. Each pay grade within the plan had an average range spread (the percentage difference between the minimum and maximum of the pay grades relative to the grade's minimum) of 55 percent.The Union pay plan consisted of 17 grades for 100 employees. Each pay grade within the plan had an average range spread (the percentage difference between the minimum and maximum of the pay grades relative to the grade's minimum) of 52 percent. 1 -1 Evergreen Solutions,LLC Page 3-1 Chapter 3-Assessment of Current Conditions Classification and Compensation Study for the City of Dania Beach,FL EXHIBIT 3A CIVIL SERVICE PAY PLAN MidpointGrade Minimum - Employees Spread 18 $29,902 $ 37,312 $ 44,721 50% 1 22 $36,253 $ 45,779 $ 55,306 53% 2 24 $39,958 $ 50,476 $ 60,995 53% 2 26 $44,192 $ 55,769 $ 67,346 52% 2 27 $46,309 $ 58,481 $ 70,654 53% 1 28 $48,690 $ 62,054 $ 75,417 55% 2 29 $51,072 $ 65,163 $ 79,254 55% 1 30 $53,718 $ 68,471 $ 83,223 55% 15 32 $59,143 $ 75,417 $ 91,691 55% 3 34 $65,229 $ 83,157 $101,085 55% 3 36 $ 71,844 $ 92,551 $113,261 58% 2 38 $79,254 $102,077 $124,901 58% 1 39 $83,223 $107,105 $130,987 57% 3 40 $87,325 $ 112,464 $137,603 58% 1 41 $91,823 $ 118,153 $ 144,483 57% 4 42 1 $96,322 1 $ 124,041 1 $151,760 58% 1 Average/Total 55% 44 Source:Created by Evergreen Solutions from data provided by the City of Dania Beach as of April 2018. EXHIBIT 3B UNION PAY PLAN MidpointGrade Minimum . . 14 $24,610 $ 30,696 $ 36,782 49% 13 15 $25,801 $ 32,284 $ 38,767 50% 4 16 $27,124 $ 33,871 $ 40,619 50% 8 17 $28,447 $ 35,591 $ 42,736 50% 0 18 $29,902 $ 37,312 $ 44,721 50% 5 19 $31,358 $ 39,164 $ 46,970 50% 8 20 $32,945 $ 41,545 $ 50,146 52% 5 21 $34,665 $ 43,729 $ 52,792 52% 1 22 $36,253 $ 45,779 $ 55,306 53% 9 23 $38,105 $ 48,095 $ 58,084 52% 28 24 $39,958 $ 50,476 $ 60,995 53% 8 25 $42,075 $ 53,056 $ 64,038 52% 8 26 $44,192 $ 55,769 $ 67,346 52% 3 27 $46,309 $ 58,481 $ 70,654 53% 0 28 $48,690 $ 62,054 $ 75,417 55% 0 29 $51,072 $ 65,163 $ 79,254 55% 0 31 $56,364 1 $ 71,844 $ 87,325 55% 1 0 n_Average/Total 52% -11001 Source:Created by Evergreen Solutions from data provided by the City of Dania Beach as of April 2018. Evergreen Solutions,LLC Page 3-2 Chapter 3-Assessment of Current Conditions Classification and Compensation Study for the City of Dania Beach,FL 3.2 EMPLOYEE SALARY PLACEMENT BY GRADE It is important to analyze where employees'salaries fell within each pay range when assessing the effectiveness of the City's pay plan and practices. It is equally important to determine where there may have been clusters of employees' salaries within the current pay plan, illuminating potential pay progression concerns. It should be noted that employees' salaries, and the progression of the salaries, are associated with an organization's compensation philosophy—specifically, the method of salary progression and the availability of resources. Therefore, the placement of employees' salaries should be viewed in this context. Exhibit 3C illustrates the placement of employees' salaries relative to pay grade minimums and maximums. The exhibit contains the following: • the pay grades, • the number of employees in classifications assigned to the pay grade, • the number and percentage of employees with salaries below the minimum, • the number and percentage of employees with salaries at the minimum, • the number and percentage of employees with salaries at the maximum, and • the number and percentage of employees with salaries above the maximum. -;4e Evergreen Solutions,LLC Page g 3-3 Chapter 3-Assessment of Current Conditions Classification and Compensation Study for the City of Dania Beach,FL EXHIBIT 3C SALARY PLACEMENT BELOW MINIMUM AND ABOVE MAXIMUM BY GRADE 14 13 0 0.0% 0 0.0% 0 0.0% 0 0.0% 15 4 0 0.0% 0 0.0% 0 0.0% 0 0.0% 16 8 0 0.0% 0 0.0% 0 0.0% 0 0.0% 18 6 0 0.0% 0 0.0% 0 0.0% 0 0.0% 19 8 0 0.0% 0 0.0% 0 0.0% 1 12.5% 20 5 0 0.0% 3 60.0% 0 0.0% 0 0.0% 21 1 0 0.0% 0 0.0% 0 0.0% 0 0.0% 22 11 0 0.0% 0 0.0% 0 0.0% 0 0.0% 23 28 0 0.0% 0 0.0% 1 3.6% 2 7.1% 24 10 0 0.0% 0 0.0% 0 0.0% 0 0.0% 25 8 0 0.0% 0 0.0% 0 0.0% 0 0.0% 26 5 0 0.0% 0 0.0% 0 0.0% 0 0.0% 27 1 0 0.0% 0 0.0% 0 0.0% 0 0.0% 28 2 0 0.0% 0 0.0% 0 0.0% 0 0.0% 29 1 0 0.0% 0 0.0% 0 0.0% 0 0.0% 30 15 0 0.0% 0 0.0% 0 0.0% 1 6.7% 32 3 0 0.0% 0 0.0% 0 0.0% 0 0.0% 34 3 0 0.0% 0 0.0% 0 0.0% 0 0.0% 36 2 0 0.0% 0 0.0% 0 0.0% 0 0.0% 38 1 0 0.0% 0 0.0% 0 0.0% 0 0.0% 39 3 0 0.0% 0 0.0% 0 0.0% 0 0.0% 40 1 0 0.0% 0 0.0% 0 0.0% 0 0.0% 41 4 0 0.0% 0 0.0% 0 0.0% 0 0.0% 42 1 0 0.0% 0 0.0% 0 0.0% 1 100.0% Total 144 0 0.0% 3 2.1% 1 0.7% 5 3.5% Source:Created by Evergreen Solutions from data provided by the City of Dania Beach as of April 2018. Employees with salaries at the grade minimum are typically new hires or new to the classification following a recent promotion; also, employees with salaries at the grade maximum are typically highly experienced and proficient in the classification. As Exhibit 3C illustrates, at the time of this study, there were no employees with a salary below their position's grade minimum. However, there were five (5) employees with a salary above their position's grade maximum. Exhibit 3D illustrates the placement of employees' salaries relative to pay grade midpoints. The exhibit contains the following: • the pay grades, • the number of employees in classifications assigned to the pay grade, • the number and percentage of employees with salaries below the midpoint, _ Evergreen Solutions,LLC Page�" g 3-4 Chapter 3-Assessment of Current Conditions Ciassification and Compensation Study for the City of Dania Beach,FL • the number and percentage of employees with salaries near the midpoint (within five percent), and • the number and percentage of employees with salaries above the midpoint of each pay grade. EXHIBIT 3D SALARY PLACEMENT AROUND MIDPOINT BY GRADE EmployeesGrade 14 13 7 53.8% 2 15.4% 4 30.8% 15 4 0 0.0% 4 100.0% 0 0.0% 16 8 3 37.5% 2 25.0% 3 37.5% 18 6 1 16.7% 3 50.0% 2 33.3% 19 8 3 37.5% 2 25.0% 3 37.5% 20 5 3 60.0% 2 40.0% 0 0.0% 21 1 0 0.0% 0 0.0% 1 100.0% 22 11 3 27.3% 4 36.4% 4 36.4% 23 28 21 75.0% 0 0.0% 7 25.0% 24 10 5 50.0% 1 10.0% 4 40.0% 25 8 4 50.0% 2 25.0% 2 25.0% 26 5 1 20.0% 1 20.0% 3 60.0% 27 1 0 0.0% 0 0.0% 1 100.0% 28 2 1 50.0% 0 0.0% 1 50.0% 29 1 0 0.0% 1 100.0% 0 0.0% 30 15 3 20.0% 5 33.3% 7 46.7% 32 3 1 33.3% 0 0.0% 2 66.7% 34 3 1 33.3% 1 33.3% 1 33.3% 36 2 0 0.0% 1 50.0% 1 50.0% 38 1 0 0.0% 0 0.0% 1 100.0% 39 3 2 66.7% 1 33.3% 0 0.0% 40 1 0 0.0% 1 100.0% 0 0.0% 41 4 0 0.0% 0 0.0% 4 100.0% 42 1 0 0.0% 0 0.0% 1 100.0% Total 1 144 1 59 1 41.0% 1 33 1 22.9% 1 52 1 36.1% Source:Created by Evergreen Solutions from data provided by the City of Dania Beach as of April 2018. Employees with salaries close to the midpoint of a pay range should be fully proficient in their classification and require minimal supervision to complete their job duties while performing satisfactorily. Within this framework, grade midpoint is commonly considered to be the salary an individual could reasonably expect for similar work in the market. Therefore, it is important to examine the percentage and number of employees with salaries above and below the calculated midpoint. Of the 144 employees within classifications the City's pay plans, 59 employees (41.0 percent) had salaries below the midpoint of their respective range, 33 -;4e Evergreen Solutions,LLC Page g 3-5 Chapter 3-Assessment of Current Cond►tlons Classification and Compensation Study for the City of Dania Beach,FL employees (22.9 percent) had salaries near the midpoint (defined as within five percent of either side of the midpoint), while 52 employees (36.1 percent) had salaries above the midpoint range. 3.3 SALARY QUARTILE ANALYSIS This section provides an additional analysis of the distribution of employees' salaries across the pay grades at the time of this study. Examining employee salary placement by grade quartile provided insight into whether clustering of employees' salaries existed within each pay grade. For this analysis, employees' salaries were slotted within one of four equal distributions. The first quartile (0-25) represents the lowest 25 percent of the pay range. The second quartile (26-50) represents the segment of the pay range above the first quartile up to the pay range's midpoint. The third quartile (51-75) represents the part of the pay range above the midpoint up to the 75th percentile of the pay range. The fourth quartile (76-100) is the highest 25 percent of the pay range. This analytical method provided an opportunity to assess how employees' salaries are disbursed throughout each grade (pay range). The quartile analysis is used to determine the location of employee salary clusters. Quartile analysis helps identify whether clusters exist in specific quartiles of pay grades. Additionally, the amount of time the employee has spent at the organization is also analyzed, in order to observe any relationship between organizational tenure and salary progression. This information, while not definitive alone, can shed light on any root issues within the current compensation and classification plan when combined with market data and employee feedback. Exhibit 3E provides a breakdown of placement of employees' salaries relative to salary quartile and provides the following: • the pay grades, • the number of employees per pay grade, • the counts of the employees by quartile within each grade, and • the average total tenure by quartile within each grade. Exhibit 3F shows the same information graphically. The City's employees' salaries were slightly clustered below the midpoint of their pay range. In order of employee concentration, 45 employees (31.3 percent) had salaries in the first quartile of their respective pay ranges, 35 (24.3 percent) in the third quartile, 33 employees (22.9 percent) in the fourth quartile and 31 employees (21.5 percent) in the second quartile. While this distribution does not lead to a conclusion, data for average tenure do lead to determinations on the relationship between tenure and salary. Typically, overall average tenure increases as quartile increases and this is the case for City employees; the average tenure in Quartile 1 is 4.7 years; in Quartile 2 is 4.9 years; in Quartile 3 is 8.6 years; and in Quartile 4 is 13.8 years. This would seem to indicate that employees are moved through their pay grades equitably, or at the very least a positive linear relationship exists between tenure and pay. 4-1-- Evergreen Solutions,LLC Page 3-6 Chapter 3-Assessment of Current Conditions Classification and Compensation Study for the City of Dania Beach,FL EXHIBIT 3E QUARTILE ANALYSIS-TENURE BY GRADE GRADE Total Average Tenure 1st Quartile 2nd Quartile 3rd Quartile 4th Quartile Employees #Employees Avg Tenure #Employees AvgTenure #Employees AvgTenure If Employees Avg Tenure 14 13 10.2 6 8.3 3 11.6 0 4 12.1 15 4 1.9 0 - 4 1.9 0 - 0 - 16 8 5.9 0 5 1.6 1 0.9 2 19.2 17 0 - 0 - 0 - 0 - 0 - 18 6 1.9 1 0.3 3 1.8 1 3.4 1 2.6 19 8 10.5 0 - 3 5.2 3 5.7 2 25.6 20 5 4.8 3 2.5 1 5.7 1 10.7 0 - 21 1 17.4 0 - 0 - 0 - 1 17.4 22 11 6.6 3 2.2 1 15.1 4 5.7 3 9.2 23 28 7.6 19 3.6 2 5.7 4 16.0 3 23.1 24 10 9.0 4 4.5 1 4.6 2 14.9 3 12.4 25 8 8.5 4 5.8 1 10.5 2 11.1 1 11.8 26 5 11.7 0 - 1 1.6 2 8.8 2 19.5 27 1 6.3 0 - 0 - 1 6.3 0 - 28 2 5.8 1 5.6 0 - 0 - 1 6.1 29 1 7.8 0 - 1 7.8 0 - 0 - 30 15 9.0 2 7.6 2 6.9 7 7.3 4 13.7 31 0 - 0 - 0 - 0 0 - 32 3 3.6 1 3.8 0 - 2 3.5 0 - 34 3 8.8 0 - 2 5.5 0 - 1 15.2 36 2 14.4 0 0 - 2 14.4 0 - 38 1 3.3 0 - 0 - 0 - 1 3.3 39 3 4.5 1 13.1 1 0.0 1 0.5 0 - 40 1 7.0 0 - 0 - 1 7.0 0 - 41 4 8.6 0 0 1 11.4 3 7,7 42 1 9.2 0 - 0 - 0 - 1 9.2 Overall 144 7.8 1 45 1 4.7 1 31 1 4.9 1 36 1 8.6 1 33 1 13.8 Source:Created by Evergreen Solutions from data provided by the City of Dania Beach as of April 2018. 4 Evergreen Solutions,LLC Page 3-7 Chapter 3-Assessment of Current Conditions Classification and Compensation Study for the City of Dania Beach,FL EXHIBIT 3F QUARTILE PLACEMENT BY PAY GRADE 100,00% 75.00% N d n E W 5o00: - 0 M C v V a 25.00% 0.00% - — — ---- 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 34 36 38 39 40 41 42 Pay Grade ii 1ST QUARTILE ■2ND QUARTILE 3RD QUARTILE ■4TH QUARTILE Evergreen Solutions,LLC page 3-8 Chapter 3-Assessment of Current Conditions Classification and Compensation Study for the City of Dania Beach,FL 3.4 COMPRESSION ANALYSIS Pay compression can be defined as the lack of variation in salaries between employees with significantly different levels of experience and responsibility. Compression can be seen as a threat to internal equity and morale. Two common types of pay compression can be observed when the pay of supervisors and their subordinates are too close, or when the pay of highly tenured staff and newly hired employees in the same job are too similar. According to the Society for Human Resources Management (SHRM), specific examples of actions that may cause pay compression include the following: • Reorganizations change peer relationships and can create compression if jobs are not reevaluated. • In some organizations, certain departments or divisions may be relatively liberal with salary increases, market adjustments, and promotions—while others are not. • Some employers have overlooked their Human Resources policies designed to regulate pay, paying new hires more than incumbents for similar jobs underthe mantra of"paying what it takes to get the best talent." • Many organizations have found it easy to hire people who had already performed the same work for another organization, eliminating the need for training. Rather than hiring individuals with high potential and developing them for the long term, the organization opted for employees who they believed could "hit the ground running"--regardless of their potential. Exhibit 3G indicates the ratio of subordinate to supervisor salaries by grade graphically and Exhibit 3H displays these results numerically. Employees were grouped into categories reflecting whether their actual salary was less than 80 percent, between 80 and 95 percent, between 95 and 100 percent, and greater than 100 percent of their supervisor's salary. For example, an employee with a salary of $79,000.00 and a supervisor with a salary of $100,000.00 would yield a ratio of 0.79, and be placed into the "Less than 80 percent" category. An analysis of the data reveals that most positions in the City have employee/supervisor salary ratios less than 95 percent. Orange and blue areas on Exhibit 3G indicate the need for examination of supervisor vs. employee salary. Evergreen Solutions,LLC Page 3-9 Chapter 3-Assessment of Current Conditions Classification and Compensation Study for the City of Dania Beach,FL EXHIBIT 3G POTENTIAL COMPRESSION BY PAY GRADE 5J. aa: 107 14 is lb 17 18 i9 20 21 22 23 24 25 26 27 28 29 30 31 32 36 38 39 A40 `1 ■lessthaa801A SN<X<95- 19545<X<100/a ■Greater than 100% x Evergreen Solutions,LLC Page 3-10 Chapter 3-Assessment of Current Conditions Classification and Compensation Study for the City of Dania Beach,FL EXHIBIT 3H EMPLOYEE TO SUPERVISOR SALARY RATIO BY PAY GRADE 14 13 0 0 0 15 4 0 0 0 16 8 0 0 0 17 0 0 0 0 18 6 0 0 0 19 8 0 0 0 20 5 0 0 0 21 1 0 0 0 22 11 0 0 0 23 22 4 2 0 24 10 0 0 0 25 8 0 0 0 26 4 1 0 0 27 0 1 0 0 28 1 1 0 0 29 1 0 0 0 30 13 0 0 1 31 0 0 0 0 32 3 0 0 0 34 3 0 0 0 36 2 0 0 0 38 0 1 0 0 39 2 0 0 0 40 0 1 0 0 41 2 2 0 0 42 1 0 1 0 1 0 1 0 Totals 1 127 1 11 1 2 1 1 771 Exhibit 31 and Exhibit 3.1 showcase the actual vs. expected salaries of City employees, sorted by pay grade. Expected salary is calculated using a thirty-year progression assumption for employees. For example, an employee who had worked at his position for fifteen years would expect to be at the grade midpoint, while an employee with thirty or more years of class years would expect to be at the grade maximum. An important distinction between this compression table and the quartile analysis: this compression table utilizes class years, while the Quartile analysis uses total tenure. Class years are differentiated from tenure by using the date that you started working in your current classification as the start date, instead of the date you first were hired by the City. To illustrate, if an employee had been an accountant for fifteen years, _�*" Evergreen Solutions,LLC Page 3-11 Chapter 3-Assessment of Current Conditions Ciassification and Compensation Study for the City of Dania Beach,FL and then was promoted one year ago to Accountant Supervisor that employee would have fifteen years of tenure, but only one class year. On Exhibit 31, it is easy to discern that the majority of City employees are being paid wages that are more than 10 percent above what they would expect to receive, based on their class years. While this is clearly good for employees, it is not necessarily bad for the City. It could mean that the City is overpaying employees or that pay grades are too low, forcing the City to advance employees more quickly through pay grades to keep competitive with the market. However, it could just as easily be another indicator of employee promotion and advancement through the ranks. As mentioned in the description of the quartile analysis,when an employee has advanced to near the top of the pay grade and receives a promotion, they will often not start at the new pay grade minimum. An employee will not accept a pay decrease, so that employee is therefore started above the minimum of the new pay grade, placing the employee above the "expected pay" by definition. So even if an employee has zero class years, the employee pay is being paid above the minimum. Then, if the employee advances exactly at the speed expected for the rest of his/her career, the employee will always remain above the "expected" pay. EXHIBIT 31 ACTUAL VS. EXPECTED SALARY 14 2 0 4 2 5 15 O O O O 4 16 O O O O 8 17 0 O O O O 18 O 0 1 O 5 19 O O 0 3 5 20 O 0 3 0 2 21 O O O 0 1 22 O 0 4 0 7 23 2 O 8 11 7 24 0 0 4 O 6 25 O 0 2 3 3 26 O O O O 5 27 O O O O 1 28 0 1 O 0 1 29 O O O O 1 30 0 1 1 1 12 31 O O O O O 32 0 1 O O 2 34 O O O 1 2 36 O O O 1 1 38 O O O O 1 39 O O 1 0 2 40 0 O O 0 1 41 O O O O 4 42 O O O O 1 Tota I s 4 3 28 22 87 Evergreen Solutions,LLC Page 3-12 Chapter 3-Assessment of Current Conditions Classification and Compensation Study for the City of Dania Beach,FL EXHIBIT 3J ACTUAL VS. EXPECTED SALARY 21) 21 22 23 25 26 27 28 20 3r) 31 32 34 36 38 - Evergreen Solutions,LLC Page 3-13 Chapter 3-Assessment of Current Conditions Classification and Compensation Study for the City of Dania Beach,FL 3.5 EMPLOYEES BY DEPARTMENT At the time the study commenced,the City employed 144 individuals across 11 departments. Exhibit 3K depicts the number of employees and the number of classifications in each department and is intended only to provide basic information regarding how employees are distributed among departments. Also provided is the percentage breakdown of employees by department. As the exhibit illustrates, the largest department is Public Services, with 47 employees representing 32.6 percent of the City's workforce. EXHIBIT 3K EMPLOYEES BY DEPARTMENT Department • • of Total City Attorney 1 1 0.7% City Clerk 4 3 2.8% City Manager 3 3 2.1% Community Development 20 16 13.9% CRA 8 7 5.6% Finance 12 10 8.3% Human Resources& Risk Management 1 1 0.7% Information System 2 2 1.4% Parking 4 1 2.8% Parks& Recreation 42 8 29.2% Public Services 1 47 1 28 1 32.6% Total 144 80 100.0% Source:Created by Evergreen Solutions from data provided by the City of Dania Beach as of April 2018. 3.6 SUMMARY Overall, the City's compensation structure offered a firm foundation on which to improve. The key points of the current structure were: • The City of Dania Beach administered two (2) open range pay plans for its 144 employees. • Range spread, generally recommended to be between 50-70 percent, average 55 percent for the Civil Service plan and 52 percent for the Union plan. • The majority of employees' salaries were only slightly clustered below the midpoint, with 31.3 percent of employees' salaries in the first quartile; Moreover, 22.9 percent of employees were within 10 percent of the midpoint. • Pay Compression does not seem to be an issue based on the indicators described above. 4,11Evergreen Solutions,LLC 3-Page 1 4 Chapter 3-Assessment of Current Conditions Classification and Compensation Study for the City of Dania Beach,FL The compensation plans provided employees with a pay structure, although it seems that some clustering of employees' salaries has occurred over time. Although pay may have progressed somewhat through the range, the grade ranges have not been updated in many years and this creates an incompatibility between actual pay and the pay structure. The information gained from the review of current conditions was used in conjunction with the market analysis data and internal equity review to develop recommendations for a competitive compensation plan that would best align with and provide a foundation for the City's compensation philosophy moving forward. These recommendations can be found in Chapter 5 of this report. --;41 Evergreen Solutions,LLC Page 3-15 EVERGREEN SOLUTIONS, LLC Chapter 4 - Market Summary The Market Chapter provides an analysis of the City of Dania Beach's salary ranges when compared to peer organization's salary ranges. Data from targeted market peers were used to evaluate the overall compensation at Dania Beach at the time of this study. It is important to note the market comparisons contained in this report do not translate well at the individual employee level and are used only to provide an overall analysis. Information in this chapter is not intended to evaluate salaries paid to individuals, since compensation is determined through a combination of factors, and may include other factors such as: the demand for a particular job, a candidate's prior experience, or an individual's negotiation skills during starting pay negotiations. It should also be noted that market comparisons should be considered as a snapshot of current market conditions since market conditions can change quickly. When used as an analytical tool, market surveys are useful for making updates to salary structures provided to employees, however, they must also be performed at regular intervals if the City wishes to remain current and competitive with its market peers and market salary trends. 4.1 SALARY SURVEY RESULTS Pay range information was collected by Evergreen Solutions from target organizations that were selected by the City, by utilizing a customized salary survey tool. Benchmark classifications were selected by the City's project team that were surveyed with the desired outcome of benchmarking positions of a cross-section of the City's entire classifications. The objective of this methodology was to ensure that the surveyed positions made up a subset of all work areas and job levels in the City. Job titles, descriptions of assigned duties, and education and experience requirements were provided in the survey tool for each benchmarked classification. Several factors were utilized when developing the peer list including geographic proximity to the City, organization size, and the relative population being served by the organization. All collected data were adjusted for cost of living using a national cost of living index factor which allowed salary dollars from organizations outside of the immediate recruiting area to be adjusted for the cost of living relative to the City. The cost of living for each peer organization is determined at the county level. Evergreen utilizes data from the Council for Community and Economic Research (C2ER) as the source for the COLI (Cost of Living Index). Exhibit 4A provides the list of 19 market peers from which data were collected for 41 benchmark classifications. One of the 41 positions benchmarked included the City Manager position. This City Manager is a contracted position and in the initial survey received one peer response that provided salary range information. However, supplemental survey data was collected for the City Manager and the City Attorney positions. Exhibit 4C will illustrate the findings for these positions, rather than Exhibit 4B with the remaining 40 City positions. Evergreen Solutions,LLC Page 4-1 Chapter 4-Market Survey Summary Classification and Compensation Study for the City of Dania Beach,FL EXHIBIT 4A MARKET PEERS Market Peers Broward County, FL City of Coconut Creek,FL City of Cooper City,FL City of Coral Springs City of Deerfield Beach,FL City of Fort Lauderdale, FL City of Hallandale Beach, FL City of Hollywood, FL City of Miramar,FL City of North Lauderdale, FL City of Oakland Park, FL City of Parkland,FL City of Pembroke Pines, FL City of Plantation,FL City of Pompano Beach,FL City of Sunrise, FL Miami-Dade County,FL Palm Beach County, FL Town of Davie,FL Exhibit 4B provides a summary of these results and contains the following information: • The market salary range information for each classification reflecting the market minimum, midpoint, and maximum of the peer survey data for each benchmarked classification. • The percent differentials (to the City's existing salary ranges). A positive differential indicates the City was above the market for that classification at the minimum, midpoint, or maximum. A negative differential indicates the City was below the desired market position for that classification. The final row on the exhibit provides the average percentage differentials for the minimum, midpoint, and maximum for all benchmarked classifications and represents an average of all classifications' differentials. • Survey average range width provides the average range width for each classification surveyed and determined by the average minimum and average maximum salaries of the respondents, relative to the minimum. The average range width for all the classifications is provided in the final row. The number of responses collected for each classification is located in the final column and the average number of responses for all the classifications is shown in the final row. Evergreen Solutions,LLC Page 4-2 Chapter 4-Market Survey Summary Classification and Compensation Study for the City of Dania Beach,FL EXHIBIT 4B SALARY SURVEY SUMMARY ID Classification Survey Minimum Survey Midpoint Survey Maximum Survey Avg #Rasp. Average %DIff Average %Diff Average %Diff Range 1 Accountant $49,249.09 -1.1% $62,614.41 -0.9% $75,979.72 -0.7% 54.3% 18.0 2 Accounting Assistant $36,291.14 -0.1% $45,889.62 -0.2% $55,488.10 -0.3% 52.9% 17.0 3 Administrative Specialist $34,078.19 -14.0% $42,816.39 -14.8% $51,554.60 -15.3% 51.3% 16.0 4 Beach Lifeguard $32,846.94 13.8% $40,959.62 14.8% $49,072.29 15.5% 49.4% 12.0 5 Billing&Collection Accounting Manager $57,437.27 2.9% $74,089.05 1.8% $90,740.83 1.0% 58.0% 14.0 6 Code Compliance Coordinator $39,185.17 1.9% $50,014.81 0.9% $60,844.45 0.2% 55.3% 12.0 7 Code Compliance Inspector $44,505.73 -5.8% $56,179.30 -5.9% $67,852.86 -6.0% 52.5% 15.0 8 Code Compliance Manager $59,158.72 -10.1% $76,273.77 -11.4% $93,388.82 -12.2% 57.9% 17.0 9 Controller $70,811.22 -8.6% $91,323.71 -9.8% $111,836.20 -10.6% 57.9% 16.0 10 Deputy City Clerk $56,625.06 -28.1% $72,867.06 -30.7% $89,109.06 -32.3% 57.4% 15.0 11 Deputy Public Service Director $85,641.05 1.9% $111,594.05 0.8% $137,547.05 0.0% 60.7% 12.0 12 Economic Development Manager $65,418.90 -0.3% $85,483.80 -2.8% $105,548.70 -4.4% 61.4% 11.0 13 Facilities Maintenance Technician $36,247.11 0.0% $46,256.38 -1.0% $56,265.66 -1.7% 55.2% 17.0 14 Fleet Mechanic $40,458.81 -1.3% $51,098.62 -1.2% $61,738.43 -1.2% 52.6% 13.0 15 Human Resources&Risk Management Director $86.122.95 -3.5% $116,681.31 -8.9% $147,239.67 -12.4% 71.0% 18.0 16 Human Resources Assistant $38,066.77 4.7% $48,509.77 3.9% $58,952.77 3.3% 54.9% 15.0 17 Human Resources Generalist $52,225.25 11.7% $67,064.25 11.1% $81,903.25 10.7% 56.8% 17.0 18 Information System Manager $69,964.16 2.6% $90,297.97 2.4% $110,631.79 2.3% 58.1% 16.0 19 Inspection Coordinator $39,333.05 1.6% $49,508.55 1.9% $59,684.05 2.1% 51.7% 8.0 20 IT Systems Technician $42,152.07 -5.5% $53,923.46 -6.8% $65,694.86 -7.7% 55.9% 15.0 21 Landscape Grounds Technician 1 $30,202.60 -11.4% $38,073.16 -12.4% $45,943.72 -13.1% 52.1% 16.0 22 Landscape/Grounds Technician111 $36,979.06 -6.7% $46,702.46 -6.8% $56,425.86 -6.9% 52.6% 16.0 23 Legal Office Manager $51,480.07 4.2% $66,179.80 3.3% $80,879.53 2.8% 57.1% 8.0 24 Maintenance Worker/Equipment Operator 1 $30,152.64 -11.2% $37,718.82 -11.4% $45,285.01 -11.5% 50.2% 12.0 25 Maintenance Worker/Equipment Operator II $33,431.07 -6.6% $42,127.42 -7.6% $50,823.78 -8.2% 52.1% 14.0 26 Maintenance Worker/Equipment Operator III $40,296.47 4.2% $50,825.15 4.2% $61,353.83 4.2% 52.3% 14.0 27 Public Services Office Manager $49,764.95 7.4% $63,832.71 6.8% $77,900.46 6.4% 56.5% 13.0 28 Parking Enforcement Officer $32,008.06 -7.0% $40,212.07 -7.8% $48,416.08 -8.3% 51.3% 7.0 29 Permit Coordinator $40,154.16 -0.5% $51,234.41 -1.5% $62,314.66 -2.2% 55.2% 14.0 30 Permit Service Specialist $34,569.79 4.6% $44,049.50 3.5% $53,529.21 2.7% 54.9% 16.0 31 Planner $51,626.14 3.9% $66,113.20 3.4% $80,600.26 3.2% 56.1% 17.0 32 Public Works&Utilities Manager $64,038.76 -19.2% $82,286.97 -20.2% $100,535.19 -20.8% 57.0% 15.0 33 Recreation Assistant $26,802.47 -8.9% $33,750.92 -10.0% $40,699.36 -10.6% 51.8% 16.0 34 Recreation Program Manager $49,028.95 8.7% $62,983.89 8.0% $76,938.83 7.6% 56.9% 16.0 35 Solid Waste Manager $63,251.65 -17.7% $81,557.03 -19.1% $99,862.41 -20.0% 57.9% 10.0 36 Streets Manager $56,130.31 -4.5% $71,787.28 -4.8% $87,444.25 -5.1% 55.8% 15.0 37 Treatment Operator-A $45,830.51 1.0% $58.026.09 0.8% $70,221.67 0.6% 53.2% 13.0 38 Utilities Mechanic II-Distribution $41,228.31 -8.2% $51,999.96 -8.1% $62,771.61 -8.1% 52.3% 14.0 39 Utilities Mechanic III-Sewer $42,725.32 3.3% $53,514.32 4.1% $64,303.32 4.6% 50.5% 14.0 40 Utility Customer Service Technician $33,779.01 -2.5% $42,185.45 -1.5% $50,591.88 -0.9% 49.8% 13.0 Market Minimums A starting point of the analysis was to compare the peer's market minimum for each classification to the City's range minimums. Market minimums are generally considered as an entry level salary for employees who meet the minimum qualifications of a classification. Employees with salaries at or near the range minimums generally have not mastered the job and have not acquired the skills and experience necessary to be fully proficient in their classification. As Exhibit 4B illustrates benchmarked classifications in the City that was, on average, approximately 2.6 percent below market at the minimum of the respective salary ranges. The following observations can be made based on the collected data: *� Evergreen Solutions,LLC Page 4-3 Chapter 4-Market Survey Summary Classification and Compensation Study for the City of Dania Beach,FL • The surveyed position differentials ranged from 28.1 percent below market minimum in the case of the Deputy City Clerk classification, to 13.8 percent above market for the Beach Lifeguard classification. • Of the 40 classifications surveyed with differentials, 24 classifications (58.5 percent) had differentials below market at the minimum. Market Midpoints Salaries for proficient employees performing satisfactorily their work are generally at the market midpoint. As such, midpoint is often considered as the salary point at which a fully proficient employee could expect their salary to be placed. Exhibit 4B illustrates the City was on average, 3.3 percent below market at the midpoint of the respective salary ranges. Based on the collected data, the following observations can be made: • The surveyed position differentials ranged from 30.7 percent below market midpoint in the case of Deputy City Clerk classification, to 14.8 percent above market for the Beach Lifeguard classification. • Of the 40 classifications surveyed with differentials, 24 classifications (61.0 percent) had differentials below market at the midpoint. Market Maximums The average of the peer salary range maximums was compared to the City's range maximums for each benchmarked classification. This comparison is significant as it represents the highest salary limit that an organization may provide to retain and/or reward experienced and high performing employees. When an organization is competitive at the maximum of the ranges, it positions the organization to attract highly qualified individuals for in-demand classifications. Exhibit 413 provides an illustration of the City's benchmarked positions on average, were 3.8 percent below market at the maximum of the respective salary ranges and based on the collected data,the following observations can be made: • The surveyed position differentials ranged from 32.3 percent below market maximum in the case of the Deputy City Clerk classification, to 15.5 percent above market for the Beach Lifeguard classification. • Of the 40 classifications surveyed with differentials, 25 classifications (61.0 percent) were below market at the maximum. Evergreen Solutions,LLC Page 4-4 Chapter 4-Market Survey Summary Classification and Compensation Study for the City of Dania Beach,FL Actual Salaries For this study, average actual analysis was also used to examine the overall competitiveness of the organization's classifications and should not be used as the sole criteria when comparing salary ranges for these classifications. Exhibit 4C shows the average actual salaries of market peers as compared to the average actual salaries within the City for the surveyed classification. Evergreen Solutions,LLC Page 4-5 Chapter 4-Market Survey Summary Classification and Compensation Study for the City of Dania Beach,FL EXHIBIT 4C AVERAGE ACTUAL SALARY SUMMARY Average Actual Salary ID ClassificationCITY DANIAPeer Avg. '. Difference BEACH,FL 1 Accountant $48,696.09 $59,579.37 22.3% 2 Accounting Assistant $38,600.85 $45,174.36 -17.0% 3 Administrative Specialist 1 $44,049.41 $48,146.50 -9.3% 4 Beach Lifeguard $27,778.73 $37,053.88 -33.4% 5 Billing&Collection Accounting Manager $59,150.00 $79,908.25 -35.1% 6 City Manager $169,820.77 $232,767.52 -37.1% 7 Code Compliance Coordinator $46,831.62 $51,512.26 -10.0% 8 Code Compliance Inspector $50,321.29 $52,433.55 -4.2% 9 Code Compliance Manager $83,233.26 $80,226.00 3.6% 10 Controller $76,063.73 $90,359.26 -18.8% 11 Deputy City Clerk $55,775.41 $72,499.66 -30.0% 12 Deputy Public Service Director $112,620.98 $116,279.91 -3.2% 13 Economic Development Manager $79,983.28 $74,945.39 6.3% 14 Facilities Maintenance Technician $54,631.20 $42,625.58 22.0% 15 Fleet Mechanic $53,826.86 $51,657.44 4.0% 16 Human Resources&Risk Management Director $100,000.00 $134,572.04 -34.6% 17 Human Resources Assistant $0.00 $45,331.99 18 Human Resources Generalist $0.00 $57,005.31 - 19 Information System Manager $94,508.75 $83,210.88 12.0% 20 Inspection Coordinator $60,994.75 $62,046.40 -1.7% 21 IT Systems Technician $44,054.61 $52,213.52 -18.5% 22 Landscape Grounds Technician 1 $31,600.40 $39,153.00 -23.9% 23 Landscape/Grounds Technician III $51,886.22 $44,709.67 13.8% 24 Legal Office Manager $68,478.80 $67,909.04 0.8% 25 Maintenance Worker/Equipment Operator 1 $35,441.57 $34,787.21 1.8% 26 Maintenance Worker/Equipment Operator II $44,928.94 $40,002.02 11.0% 27 Maintenance Worker/Equipment Operator III $51,672.68 $48,180.94 6.8% 28 Public Services Office Manager $73,181.06 $57,801.20 21.0% 29 Parking Enforcement Officer $23,319.30 $35,041.19 -50.3% 30 Permit Coordinator $58,218.58 $50,639.79 13.01/6 31 Permit Service Specialist $45,516.22 $38,197.23 16.1% 32 Planner $58,000.18 $53,875.11 7.1% 33 Public Works&Utilities Manager $78,744.64 $92,130.65 -17.0% 34 Recreation Assistant $19,046.87 $35,235.57 -85.00/. 35 Recreation Program Manager $60,847.75 $63,012.24 -3.6% 36 Solid Waste Manager $68,479.01 $114,889.93 -67.8% 37 Streets Manager $68,479.01 $64,096.55 6.4% 38 Treatment Operator-A $61,700.91 $54,022.09 12.4% 39 Utilities Mechanic II-Distribution $51,298.89 $48,651.54 5.2% 40 Utilities Mechanic III-Sewer $64,604.80 $47,461.64 26.5% 41 Utility Customer Service Technician $32,945.25 $41,459.03 -25.8% Evergreen Solutions,LLC Page 4-6 Chapter 4-Market Survey Summary Classification and Compensation Study for the City of Dania Beach,FL 4.2 MARKET SUMMARY It should be noted that the positioning of a classification's pay range compared to the market is not a definitive assessment of an individual employee's salary being equally above or below market. A salary range does, however, speak to the City's general ability to recruit and retain talent over time. If a range minimum is significantly lower than the market would offer, the City may lose out to its market peers when recruiting to fill positions. It is equally true that range maximums that are lower than the market maximums may serve as a disincentive for experienced employees to remain at the City. From the analysis of the data gathered in the external assessment and discussed above, the benchmark classifications' ranges were generally found to be below the City's desired position at the market minimum, midpoint and maximum. -;4,111 Evergreen Solutions,LLC Page 4-7 EVERGREEN SOLUTIONS, LLC Chapter 5 - Recommendations Evergreen Solutions reviewed the information provided in the preceding chapters of this report and developed recommendations to improve the City's current classification and compensation system. The recommendations, as well as the findings that led to each recommendation, are discussed in detail in this chapter. The recommendations, job description revisions, proposed classification titles, and proposed pay grades are based on current data at the time of the study completion. The recommendations are organized into three sections: classification, compensation, and administration of the system. 5.1 CLASSIFICATION SYSTEM An organization's classification system establishes how its human resources are employed to perform its core services. The classification system consists of the titles and descriptions of the different classifications or positions, which define how work is organized and assigned. It is essential that the titles and descriptions of an organization's classifications accurately depict the work being performed by employees in the classifications in order to ensure equity within the organization and to enable comparisons with positions at peer organizations. The purpose of a classification analysis is to identify such issues as incorrect titles, outdated job descriptions, and inconsistent titles across departments. Recommendations are then made to remedy the identified concerns based on human resources best practices. In the analysis of the City's classification system, Evergreen Solutions collected classification data through the Job Assessment Tool (JAT) and Management Issues Tool (MIT) processes. The JATs, which were completed by employees and reviewed by their immediate supervisors, provided information about the type and level of work being performed for each of the City's classifications. The MIT process provided supervisors an opportunity to offer specific recommendations regarding compensation/grade and classification/job title issues that positions in their respective areas faced. Evergreen Solutions reviewed and utilized the data provided in the JATs and MITs as a basis for the classification recommendations below. FINDING Overall, the classification system utilized by the City was generally accurate and well organized.There were instances, however, of titles that could be modified to better reflect the tasks assigned to the position. RECOMMENDATION 1: Revise the titles of some classifications, establish unique titles for some positions, and establish new titles for new positions. Exhibit 5A provides a list of the recommended changes to the classification system. The foundation for these recommendations are based on the work performed by employees in 4 Evergreen Solutions,LLC Page 5-1 Chapter 5-Recommendations Classification and Compensation Study for the City of Dania Beach,FL these classifications as described in their JATs, suggestions made by supervisors on MITs, and feedback received during Employee Outreach. Not listed are minor changes e.g., spelling out abbreviated words; however, listed are modifications to entire classifications. New classification titles(levels)were developed for Coordinator, Mechanic,and Manager positions. These new titles will provide consistencyfor positions performingthe same essential functions across the City. These new levels are included in Exhibit 5A. EXHIBIT 5A PROPOSED CLASSIFICATION CHANGES Current Class Title Recommended Class Title Accounting Assistant Assistant,Accounting Administrative Coordinator Coordinator II,Community Development Administration Administrative Coordinator Coordinator II,Parks&Rec.Administration Administrative Specialist Administrative Specialist I Assistant Finance Director Deputy Director,Finance Athletic Director Director,Athletics Beach Lifeguard Lifeguard,Beach Beach Lifeguard(OC) Lifeguard,Beach Beach Lifeguard(PT) Lifeguard, Beach Bill&Collection Accounting Manager Manager 11,Billing&Collection Accounting Cemetery Caretaker Caretaker,Cemetery Chief Ocean Lifeguard Chief Lifeguard, Beach Chief Treatment Plant Operator Manager II,Treatment Plant Code Compliance Coordinator Coordinator 11,Code Compliance Code Compliance Inspector Officer,Code Compliance Code Compliance Manager Manager I,Code Compliance&Parking Enforcement Community Development Director Director,Community Development Community Development Operations Manager Manager III,Community Development Operations CRA Coordinator Coordinator I,CRA CRA Director Executive Director,CRA CRA Manager Manager 11,CRA Deputy Public Service Director Deputy Director,Public Service Economic Development Manager Manager 11,Economic Development Facilities Maintenance Technician Technician,Facilities Maintenance Finance Director Director,Finance Fleet Manager Manager I,Fleet Fleet Mechanic Mechanic II,Fleet HR&Risk Management Director Director, HR&Risk Management Information System Manager Manager III,Information System Inspection Coordinator Coordinator I,Inspection Irrigation Mechanic Mechanic I, Irrigation IT Systems Technician Technician, ITSystems y Evergreen Solutions,LLC Page 5-2 Chapter 5-Recommendations Classification and Compensation Study for the City of Dania Beach,FL EXHIBIT 5A (CONTINUED) PROPOSED CLASSIFICATION CHANGES RecommendedCurrent Class Title Class Title Landscape Maintenance Manager Manager Il,Landscape Maintenance Landscape/Grounds Technician II Maintenance Worker II,Landscape Landscape/Grounds Technician III Crew Leader,Landscape Landscape/Grounds Technician I-Parks Maintenance Worker I,Landscape Lead Code Compliance Inspector Supervisor,Code Compliance&Parking Enforcement Legal Office Manager Manager II,Legal Maintenance Worker/Equipment Operator I Equipment Operator I Maintenance Worker/Equipment Operator II Equipment Operator II Maintenance Worker/Equipment Operator III Equipment Operator III Market Manager Coordinator,Farm and Market Parking Enforcement Officer Enforcement Officer,Parking Parks&Grounds Technician Maintenance Worker,Parks Parks&Recreation Director Director,Parks&Recreation Permit Service Specialist Specialist,Permit Services Permitting Coordinator Coordinator II,Permitting Permitting Office Supervisor Supervisor,Permitting Office Planner Senior Planner Planning&Zoning Manager Manager III,Planning&Zoning Planning Associate Associate,Planning Public Information Officer Information Officer,Public Public Services Director Director,Public Services Public Services Office Manager Manager I,Public Services Office Public Works&Utilities Manager Manager III,Public Works&Utilities Records Specialist Specialist,Records Recreation Assistant Assistant,Recreation Recreation Program Manager Manager I,Recreation Program Revenue Coordinator Coordinator III,Revenue Solid Waste Manager Manager I,Solid Waste Special Permitting Office Coordinator Coordinator III,Special Permitting Streets Manager Manager Il,Streets Treatment Operator-A Lead Operator,Treatment Plant Treatment Operator-B Operator-B,Treatment Plant Treatment Operator-C Operator-C,Treatment Plant Treatment Plant Operator-OC Operator-C,Treatment Plant Urban Farm Coordinator Coordinator,Farm and Market Utilities Mechanic II-Distribution Service Worker II,Utilities Utilities Mechanic II-Sewer Service Worker II,Utilities Utilities Mechanic III-Sewer Service Worker III,Utilities Utility Billing Specialist Specialist,Utility Billing Utility Customer Service Technician ITechnician,Utility Customer Service 4 Evergreen Solutions,LLC Page 5-3 Chapter 5-Recommendations Classification and Compensation Study for the City of Dania Beach,FL FINDING When comparing the City's currentjob descriptions to the work described by employees in the JATs, Evergreen Solutions noted some tasks that were either missing from thejob descriptions or were inappropriate to the currenttitle. It is common for the tasks outlined in job descriptions to be reassigned to different classifications over time. As such, it is necessary for an organization to update itsjob descriptions regularly to ensure each job description accurately reflects the work performed. RECOMMENDATION 2: Revise all job descriptions to include updated classification information provided in the JAT, and review job descriptions annually for accuracy. The process of reviewing and updating the City's job descriptions as well as comments received from employees and supervisors during outreach revealed they did not, in some cases, accurately reflect current work performed. To minimize this becoming a concern again in the future, Evergreen Solutions recommends a regular review of these descriptions, and FLSA status determinations. To the extent possible, a review of the employee's assigned job classification (description) should occur concurrent with the employee's annual performance evaluation. This would be an appropriate time to review the job description as it should accurately represent the work the employee has and will perform during the evaluation periods. Review of the FLSA determination as well as other aspects of the job, such as physical requirements required to perform essential functions of the job, will ensure consistent, continuous compliance with the American's with Disabilities Act (ADA). Updated, draft job descriptions will be provided to the City under separate cover. 5.2 COMPENSATION SYSTEM RECOMMENDATIONS The compensation system analysis consisted of two parts: an external market assessment and an internal equity assessment. During the external market assessment, the City's pay ranges for selected benchmark classifications were compared to the average of the identified market. Details regarding the external market assessment were provided in Chapter 4 of this report.As presented in Chapter 4, the City's current compensation structure, when compared against the cost of living adjusted averages of its peers was, on average, below the salary ranges of the benchmarked positions. During the internal equity assessment, consideration of the relationships between and the type of work being performed by the City's employees were reviewed and analyzed. Specifically, a composite score was assigned to each of the City's classifications that quantified the classification's level of five separate compensatory factors that are inherent in any position across an organization: Leadership, Working Conditions, Complexity, Decision Making and Relationships. The level for each factor was determined based on responses to the JAT. _-;41 Evergreen Solutions,LLC Page 5-4 Chapter 5-Recommendations Classification and Compensation Study for the City of Dania Beach,FL FINDING The City's salary ranges were behind the desired market position for many of the benchmarked classifications indicating a need for revisions to the City's pay plan. A new, competitive open-range plan which replaces the current open-range plan provides the City with the ability to remain competitive in the labor market with its peers. RECOMMENDATION 3: Implement a new, competitive open-range pay plan aligned with the City's compensation philosophy that reflects the desired market position and best practices; slot all classifications into the plan based on external and internal equity; and implement the new structure by transitioning employees' salaries into the plan. Exhibit 5B shows the new open-range pay plan developed by Evergreen Solutions which has 29 open range pay grades, numbered 101 through 129.The range spreads of the pay grades begin at 50.0 percent in grades 101 through 109, increases to 55.0 percent in grades 110 through 120, increases to a spread of 60.0 percent in grades 121 through 124, with a 70 percent range spread for grades 125 through 129. Range spreads typically increase for the higher level positions to allow for employees within these classifications to stay in the position for longer periods of time without capping out of the pay range. In addition, the higher-level classifications' range spreads are larger to allow the City the ability to hire or retain employees with years of relevant experience. Seasoned employees are hired (or promoted) significantly above the grade minimum based on their acquired knowledge and experience. A larger pay range allows for growth within the pay range as few employees at the higher ranks are hired at the minimum of the range. EXHIBIT 5B PROPOSED OPEN RANGE PAY PLAN Grade Minimum Midpoint Maximurn Range Spread 101 $ 25,840 $ 32,300 $ 38,760 SO% 102 $ 2-7,132 $ 33,915 $ 40,698 50 103 $ 28,489 $ 35,611 $ 42,733 50% 104 $ 29,913 $ 37,392 $ 44,870 50/ 105 $ 31,409 $ 39,261 $ 47,113 50 106 $ 32,979 $ 41,224 $ 49,469 50 107 $ 34,628 $ 43,285 $ 51,943 50 108 $ 36,360 $ 45,450 $ 54,540 50% 109 $ 38,178 $ 47,722 $ 57,267 5091. 110 $ 40,468 $ 51,597 $ 62,726 55% 111 $ 42,897 $ 54,693 $ 66,490 SSW. 112 $ 45,470 $ 57,975 $ 70,479 55 113 $ 48,199 $ 61,453 $ 74,708 S S 114 $ 51,090 $ 6S,140 $ 79,190 S5 115 $ 54,156 $ 69,049 $ 83,942 55 116 $ 57,405 $ 73,192 $ 88,978 55 117 $ 60,850 $ 77,583 $ 94,317 S511/6 118 $ 64,500 $ 82,238 $ 99,976 5S 119 5 68,371 $ 87,172 $ 105,974 55 120 $ 72,473 $ 92,403 $ 112,333 551,'. 121 $ 77,546 $ 100,810 $ 124,073 609/8 122 $ 82,974 $ 107,866 $ 132,758 60 123 $ 88,782 $ 115,417 $ 142,052 60% 124 $ 94,997 $ 123,496 $ 1S 1,995 609/6 125 $ 101,647 $ 137,223 $ 172,800 70% 126 $ 108,762 $ 146,829 $ 184,895 709/6 127 $ 116,375 $ 157,107 $ 197,838 70, 128 5 124,522 $ 168,104 $ 211,687 7056 129 5 133,238 $ 179,872 5 226,SOS 709/6 Evergreen Solutions,LLC Page 5-5 Chapter 5-Recommendations Classification and Compensation Study for the City of Dania Beach,FL Evergreen Solutions slotted each proposed classification into the appropriate pay grade in the recommended pay plan. Internal equity and external competitiveness were analyzed when slotting the classifications. Assigning pay grades to classifications requires a balance of internal equity, desired market position, and recruitment and retention concerns. Thus, market range data shown in Chapter 4 were not the sole criteria for the proposed pay ranges. Some classifications' grade assignments varied from their associated market range due to the other factors mentioned above. The resulting recommended pay grades for each of the City's classifications are shown in Exhibit 5C. It should be noted that the recommended classification titles are utilized in the exhibits. EXHIBIT 5C PROPOSED PAY GRADES Proposed Class Title Proposed Proposed Proposed Proposed Grade Minimum Midpoint Maximum Administrative Technician 101 $ 25,840 $ 32,300 $ 38,760 Assistant,Recreation 102 $ 27,132 $ 33,915 $ 40,698 Park Custodian Equipment Operator) 104 $ 29,913 $ 37,392 $ 44,870 Maintenance Worker I,Landscape Caretaker,Cemetery Maintenance Worker II,Landscape 105 $ 31,409 $ 39,261 $ 47,113 Parks Maintenance Worker Coordinator,Farm and Market Enforcement Officer,Parking 106 $ 32,979 $ 41,224 $ 49,469 Equipment Operator II Administrative Specialist I Lead Coordinator,Farm and Market 107 $ 34,628 $ 43,285 $ 51,943 Technician,Utility Customer Service Administrative Specialist II Landscape Crew Leader 108 $ 36,360 $ 45,450 $ 54,540 Mechanic I,Irrigation Technician,Facilities Maintenance Coordinator I,CRA Coordinator I,Inspection Lifeguard,Beach 109 $ 38,178 $ 47,722 $ 57,267 Specialist,Permit Services Specialist,Records Administrative Assistant Assistant,Accounting Coordinator 11,Code Compliance Coordinator II,Community Development Administration Coordinator II,Parks&Rec.Administration 110 $ 40,468 $ 51,597 $ 62,726 Coordinator II,Permitting Mechanic 11,Fleet Operator-C,Treatment Plant Service Workerll,Utilities Associate,Planning Coordinator III,Revenue Coordinator III,Special Permitting Equipment Operator III HR Assistant ill $ 42,897 $ 54,693 $ 66,490 Officer,Code Compliance Operator-B,Treatment Plant Specialist,Utility Billing Technician,ITSystems _-;41 Evergreen Solutions,LLC Page 5-6 Chapter 5-Recommendations Classification and Compensation Study for the City of Dania Beach,FL EXHIBIT 5C (CONTINUED) PROPOSED PAY GRADES MidpointProposed Class Title Proposed Proposed Proposed Proposed Grade Minimum Executive Assistant to the City Manager 112 $ 45,470 $ 57,975 $ 70,479 Service Worker III,Utilities Lead Operator,Treatment Plant 113 $ 48,199 $ 61,453 $ 74,708 Supervisor,Code Compliance&Parking Enforcement Accountant Deputy City Clerk 114 $ 51,090 $ 65,140 $ 79,190 Supervisor,Permitting Office Chief Beach Lifeguard Director,Athletics Manager I,Code Compliance&Parking Enforcement Manager1,Fleet Manager 1,Public Services Office 115 $ 54,156 $ 69,049 $ 83,942 Manager I,Recreation Program Manager I,Solid Waste Senior Accountant Senior Planner Information Officer,Public Manager II,Billing&Collection Accounting Manager II,CRA Manager II,Economic Development 116 $ 57,405 $ 73,192 $ 88,978 Manager Il,Landscape Maintenance Manager ll,Legal Manager ll,Streets Manager II,Treatment Plant HR Generalist 117 $ 60,850 $ 77,583 $ 94,317 Manager III,Community Development Operations Manager III,Information System 119 $ 68,371 $ 87,172 $ 105,974 Manager III,Planning&Zoning Manager III,Public Works&Utilities Assistant Director,Community Development City Clerk 120 $ 72,473 $ 92,403 $ 112,333 Controller Deputy Director,Finance Deputy Director,Public Service 122 $ 82,974 $ 107,866 $ 132,758 Executive Director,CRA Director,HR&Risk Management 123 $ 88,782 $ 115,417 $ 142,052 Director,Parks&Recreation Director,Community Development Director,Finance 124 $ 94,997 $ 123,496 $ 151,995 Director,Public Services Assistant City Manager 126 $ 108,762 $ 146,829 $ 184,895 City Attorney 128 $ 124,522 $ 168,104 $ 211,687 City Manager 129 $ 133,238 $ 179,872 $ 226,505 4 Evergreen Solutions,LLC Page 5-7 Chapter 5-Recommendations Classification and Compensation Study for the City of Dania Beach,FL After assigning pay grades to classifications, the next step was to develop a method for transitioning employees' salaries into the new pay plan.This was accomplished by utilizing an equitable approach for calculating salaries in the new pay grades and determining whether adjustments were necessary to individual salaries to bring them to the correct calculated salary. Evergreen Solutions utilized the following method in calculating employees' salaries. Bring Employees' Salaries to New Minimums: In this option, each employee's salary was adjusted to the minimum of their classification's proposed pay grade. If the current salary was already within the proposed pay range, no adjustment was made. Utilizing this approach, adjustments were recommended for 9 employees with an approximate annualized cost of$8,902.This is the approximate cost for salary adjustments(only)and does not include the associated costs for employee benefits. Move To Midpoint(Market) - 3 Tier(Class Tenure In this method, employees' salaries are moved to the market point (defined as midpoint of the proposed range) based on the total amount of tenure in the current classification. Employees with less than 2 years in current classification (and at least 1 year total tenure) are moved closer toward the market point of the proposed pay grade range, employees with between 2 and 5 years class tenure are moved even closer toward the market point, and employees with more than 5 years class tenure are moved to the midpoint of the pay grade range. For example, an employee's salary at 75% of the market point (Compa-Ratio) would be brought to 79% of the market point if class tenure were less than 2 years, but would be brought to 90% if class tenure were 2 to 5 years, and to midpoint if class tenure were greater than 5 years. This option is designed to progress employees to the grade midpoint in no more than 5 years in a classification. Employee salaries at or above the market point are unaffected. This option includes the Bring to Minimum cost. Utilizing this approach, adjustments were recommended for 78 employees with an approximate annualized cost of $150,552. This is the approximate cost for salary adjustments (only) and does not include the associated costs for employee benefits. 5.3 COMPENSATION AND CLASSIFICATION SYSTEM ADMINISTRATION The City's compensation and classification system will need periodic maintenance to ensure competitiveness and desired market position.The recommendations provided to improve the competiveness of the classification and compensation structure were developed based on conditions at the time the data were collected. Without proper upkeep, the potential for recruitment and retention issues may increase as the compensation and classification system becomes dated and less competitive. 4 Evergreen Solutions,LLC Page 5-8 Chapter 5-Recommendations Classification and Compensation Study for the City of Dania Beach,FL RECOMMENDATION 4: Adopt the Job Assessment Tool and market data-based methodology from Evergreen to evaluate new and updated position titles. The City should adopt the JAT and market-driven approach to be used for all future job evaluations. This process serves as an unbiased means to capture a snapshot of a position's current duties and requirements, as well as identify a reasonable level of compensation that aligns with the grade slotting established during the course of this study. Note that upon completion of this study, Evergreen will provide the City staff with training on using the study methodology and tools. With this process in place, and continued use of the JAT and market data in making classification and compensation decisions, the City will ensure an equitable system is maintained.As noted, as part of this project, Evergreen will be providing HR staff with JAT and Job Force Manager training with access to all the tools necessary to continue this process. RECOMMENDATION 5: Conduct small-scale salary surveys as needed to assess the market competitiveness of hard-to-fill classifications and/or classifications with retention issues and make adjustments to pay grade assignments if necessary. While it is unlikely that the pay plan as a whole will need to be adjusted for several years, a small number of classifications' pay grades may need to be reassigned more frequently. If one or more classifications are exhibiting high turnover, or the City is having difficulty with recruitment, the City should collect salary range data from peer organizations to determine whether an adjustment is needed for the pay grade of the classification(s). If increasing a classification's pay grade based on market data does not help with the recruitment and/or retention issues, the City may find it necessary to offer incentives to attract employees for specific positions and/or to encourage current employees to remain in the position with the City. RECOMMENDATION 6: Conduct a comprehensive classification and compensation study every three to five years. Small-scale salary surveys can improve the market position of specific classifications however, Evergreen recommends that a full classification and compensation study be conducted every three to five years to preserve both internal and external equity for the City. Changes to classification and compensation occur, and while the increments of change may seem minor,they can compound over time.A failure to react to these changes quickly has the potential to place the City in a less than desirable position for recruiting and retaining quality employees. The two previous recommendations are intended to maintain the competitiveness over time of particular job classifications, and classification and compensation structure as a whole, it is also necessary to review, and if necessary, establish guidelines for determining equitable pay practices for the City's job classifications. RECOMMENDATION 7: Review and revise, as appropriate, guidelines for progressing employee salaries through the pay plan, including procedures for determining salaries of 4 Evergreen Solutions,LLC Page 5-9 Chapter 5-Recommendations Classification and Compensation Study for the City of Dania Beach,FL newly hired employees and employees who have been promoted or transferred to a different classification or department. The method of moving salaries through the pay plan and setting new salaries for new hires, promotions, and transfers depends largely on an organization's compensation philosophy. It is important for the City to have established guidelines for each of these situations, and to ensure that they are followed consistently for all employees. Common practices for progressing and establishing employee salaries are outlined below. Salary Progression There are several common methods for salary progression including cost of living adjustments (COLA)/across the board, time based, and employee performance based. The City intends to utilize both across the board and individual performance-based methods to progress employees'salaries in the classification's assigned pay range. It is the City's desire to continue to link employee performance with eligibility for salary advancement, it will be important to continue to review this process and as appropriate and make improvements.Training staff on the purpose of performance evaluations and desired results is important in order to maintain consistency and impartiality of this method of salary progression. New Hires A new employee's starting salary typically depends on the amount of education and experience the employee possesses beyond the minimum requirements for the job classification. It is common for an employee that possesses the minimum education and experience requirements for a classification to be hired at or near the classification's pay grade minimum. However, for recruiting and retention purposes, the City should have the ability to offer salaries to new employees and able to consider prior related experience. It is recommended that the City maintain this flexibility when establishing new employee salaries. Promotions When an employee is promoted to a new classification, it is important to ensure guidelines are in place for calculating the new salary in the new classification that rewards the employee as new and added responsibilities are taken on. Reviewing the job classification holistically to ensure internal equity is maintained in the new classification. For example, a range of three to seven percent increase is a common increase when promoting an employee into a new classification.The City should also take into consideration and ensure preservation of internal equity of employees' salaries within the classification. Transfers An employee transfer occurs when an employee is reassigned to a classification at the same pay grade as the current classification or when an employee's classification stays the same, but the department changes. In either of these cases, it is likely that no adjustment is necessary to the employee's salary. The only situation in which a salary adjustment would be needed for a transferred employee would be if the current salary is not aligned with the salaries of employees in the new classification or department. Should this occur, it may be _'4 Evergreen Solutions,LLC Page 5-10 Chapter 5-Recommendations Classification and Compensation Study for the City of Dania Beach,FL necessary to adjust the salary of the employee or the incumbents of the classification to ensure salary equity within the new classification. 5.4 SUMMARY The recommendations in this chapter establish a total compensation system that would place the City at its desired market position. By implementing the new competitive pay plan and supportive administration practices, the City will have a responsive compensation and classification structure for years to come. The upkeep of these recommended systems will require work, however the City will find that having a competitive compensation and classification system that encourages strong recruitment and employee retention is well worth this commitment. As noted at the beginning of this report: All analyses and recommendations were based on the current employee data provided to Evergreen at the time of the study. Job classifications and pay grade assignments were based on the analyses of the position and not on individual incumbents within the classification. Organizations typically experience significant changes in its human resources over time, and it is important to identify that the recommendations, job description revisions, proposed classification titles, and proposed pay grades contained in this report were based on current data at the time of the study's completion. The City will be required to make edits and changes as employee movement occurs within the City. Recommendations and analyses were completed independently by Evergreen Solutions, LLC as provided in the contract for services to complete a comprehensive Classification and Compensation Study for the City of Dania Beach. _-;4� Evergreen Solutions,LLC Page 5-11