HomeMy WebLinkAboutInv# CC12DBTM20OY - LAN INFOTECH, LLC - 10/22/2021LAN Infotech, LLC
5100 NW 33rd Ave Ste 255
Ft Lauderdale, FL US
954-717-1990
mgoldstein@laninfotech.com
www.laninfotech.com
Invoice
BILL TO
City of Dania Beach
100 W. Blvd.
Dania Beach,
Dania Beach, FL 33004
SHIP TO
City of Dania Beach
100 W. Blvd.
Dania Beach,
Dania Beach, FL 33004
INVOICE #DATE TOTAL DUE DUE DATE ENCLOSED
CC12DBTM20OY 10/22/2021 $525.00 11/01/2021
DATE SERVICE DESCRIPTION QTY RATE AMOUNT
09/28/2021 OnSite Task/Ticket: Weekly Onsite support
T20210924.0323
Summary Notes: Worked tickets in
Bossdesk
Assisted user with Outlook issues
not receiving emails
Helped with printing issues and
updating drivers
1 70.00 70.00
09/29/2021 OnSite Task/Ticket: Weekly Onsite support
T20210924.0323
Summary Notes: Worked tickets in
Bossdesk
Resolved issues with cc machine
Assisted user with connectivity
issues on their iPad
Helped user with monitor/display
configurations
4 70.00 280.00
09/29/2021 Server - Support Task/Ticket: RE: Inbox gone -
needs restoring - Urgent!
T20210929.0124
Summary Notes: Spoke with Linda
to understand issue that occurred
Initially advised emails would need
to be restored from deleted inbox
most recent emails
She then explained these emails
she didn't delete them and they go
back to random dates not in any
particular order
Due to the amount of emails in her
deleted inbox we wouldn't be able
to search through them for the
missing emails
Communicated to Matt in order to
restore her inbox to the state it was
1 70.00 70.00
DATE SERVICE DESCRIPTION QTY RATE AMOUNT
in from yesterday at midnight
09/29/2021 Server - Support Task/Ticket: RE: Inbox gone -
needs restoring - Urgent!
T20210929.0124
Summary Notes: checked the
requested restore point > user is
requesting to restore 27GB of email
to her inbox.
Explained to the user that since the
emails where located in her deleted
folders, she should search there for
the emails. rather than taking the
time for the restore service to run.
Due to the user having over 10k
emails in the deleted folder (i
explained that she need to clear
that out) she would not be able to
find her deleted emails.
Started the restore process.
0.75 70.00 52.50
09/29/2021 Server - Support Task/Ticket: RE: Inbox gone -
needs restoring - Urgent!
T20210929.0124
Summary Notes: started the restore
process
enabled online archiving for the
user
0.75 70.00 52.50
From: 09/01/2021 to 10/22/2021 SUBTOTAL 525.00
TAX 0.00
TOTAL 525.00
BALANCE DUE $525.00