HomeMy WebLinkAboutInv# 4551499-20333 - Tidal Basin Government Consulting - 03/11/2022M audeline J. C igueneFebruary 17, 2022
February 17,
2022 199.48
Our Florida
2002 Old S t. Augustine Road
Building C
Tallahassee
850-938-3432
FL 32301
401-220-12-01 U T WA 199.48
✔AC H
Ref und to OU R F lorida due to U tility P ayments received f or N on-U tility Account H older.
C RA C ity H all
Tidal Basin Government Consulting wire instructions:
1
Florence, Tarif
From:Sherry Pender <spender@ourflorida.com>
Sent:Friday, March 04, 2022 2:53 PM
To:Florence, Tarif
Subject:RE: 'EXTERNAL'Utility Refund
**CAUTION** This email originated from external sources. Do not open attachments OR click any links until you have verified
the authenticity of the message and its contents.
Hi,
We don’t have such for OUR Florida.
Please make the check payable to Tidal Basin Government Consulting
As these are US Treasury funds, and not ours, we don’t submit a W-9 when we receive recoupment or refunds.
Best regards,
Business Relations Manager
From: Florence, Tarif <tflorence@daniabeachfl.gov>
Sent: Friday, March 4, 2022 1:46 PM
To: Sherry Pender <spender@ourflorida.com>
Subject: 'EXTERNAL'Utility Refund
Good afternoon, Sherry,
I am processing the attached refund. Could you please provide a copy of a W-9 for Our Florida? Thank you.
Respectfully,
2
Tarif Florence
Accountant
|
City of Dania Beach
tflorence@daniabeachfl.gov
|
daniabeachfl.gov
100 W Dania Beach Blvd.
|
Dania Beach
,
Fl
,
33004
Phone:954-924-6800 x3659
Web: daniabeachfl.gov | App:AskDaniaBeach
RISE - Respect, Integrity, Standard of Excellence
Please note: Florida has a very broad public records law. Most written communications to or from City Officials regarding City business are public records available to the public and media upon request. Your e-mail
communications may therefore be subject to public disclosure.
1
Ciguene, Maudeline
From:Ciguene, Maudeline
Sent:Thursday, February 17, 2022 8:44 AM
To:Gaines, Taneisha
Subject:FW: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE:
'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: OUR Florida - Utility provider registration
Attachments:TBGC Wire instructions.docx
Hi Taneisha,
Here is the email trend for one of the refund needed for Our Florida.
Thank you,
Maudeline Ciguene
Billing & Collections Accounting Manager II
|
City of Dania Beach
mCiguene@daniabeachfl.gov
|
daniabeachfl.gov
100 W Dania Beach Blvd.
|
Dania Beach
,
FL
,
33004
Phone:954-924-6800 x3665
Web: daniabeachfl.gov | App:AskDaniaBeach
RISE - Respect, Integrity, Standard of Excellence
Please note: Florida has a very broad public records law. Most written communications to or from City Officials regarding City business are public records available to the public and media upon request. Your e-mail
communications may therefore be subject to public disclosure.
From: Sherry Pender <spender@ourflorida.com>
Sent: Tuesday, December 21, 2021 11:49 AM
To: Ciguene, Maudeline <mCiguene@daniabeachfl.gov>
Subject: RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE:
'EXTERNAL'RE: OUR Florida - Utility provider registration
**CAUTION** This email originated from external sources. Do not open attachments OR click any links until you have verified
the authenticity of the message and its contents.
Please see attachment.
Thanks,
Special Projects Coordinator
2
From: Ciguene, Maudeline <mCiguene@daniabeachfl.gov>
Sent: Tuesday, December 21, 2021 11:31 AM
To: Sherry Pender <spender@ourflorida.com>
Subject: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE:
'EXTERNAL'RE: OUR Florida - Utility provider registration
Ok; will do.
Could we have your ACH information so we can return it as ACH. Or would you want us to cut a check and if so what
address to mail it back to.
Thank you,
Maudeline Ciguene
Billing & Collections Accounting Manager II
|
City of Dania Beach
mCiguene@daniabeachfl.gov
|
daniabeachfl.gov
100 W Dania Beach Blvd.
|
Dania Beach
,
FL
,
33004
Phone:954-924-6800 x3665
Web: daniabeachfl.gov | App:AskDaniaBeach
RISE - Respect, Integrity, Standard of Excellence
Please note: Florida has a very broad public records law. Most written communications to or from City Officials regarding City business are public records available to the public and media upon request. Your e-mail
communications may therefore be subject to public disclosure.
From: Sherry Pender <spender@ourflorida.com>
Sent: Tuesday, December 21, 2021 11:28 AM
To: Ciguene, Maudeline <mCiguene@daniabeachfl.gov>
Subject: RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE:
OUR Florida - Utility provider registration
**CAUTION** This email originated from external sources. Do not open attachments OR click any links until you have verified
the authenticity of the message and its contents.
Please return the funds.
Thanks,
3
Special Projects Coordinator
From: Ciguene, Maudeline <mCiguene@daniabeachfl.gov>
Sent: Tuesday, December 21, 2021 11:25 AM
To: Sherry Pender <spender@ourflorida.com>
Subject: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: OUR
Florida - Utility provider registration
And there a lot of the complexes like such. If you get a statement and it is not from us directly, do not send us payment.
How should we proceed on this one?
Maudeline Ciguene
Billing & Collections Accounting Manager II
|
City of Dania Beach
mCiguene@daniabeachfl.gov
|
daniabeachfl.gov
100 W Dania Beach Blvd.
|
Dania Beach
,
FL
,
33004
Phone:954-924-6800 x3665
Web: daniabeachfl.gov | App:AskDaniaBeach
RISE - Respect, Integrity, Standard of Excellence
Please note: Florida has a very broad public records law. Most written communications to or from City Officials regarding City business are public records available to the public and media upon request. Your e-mail
communications may therefore be subject to public disclosure.
From: Sherry Pender <spender@ourflorida.com>
Sent: Tuesday, December 21, 2021 11:21 AM
To: Ciguene, Maudeline <mCiguene@daniabeachfl.gov>
Subject: RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: OUR Florida -
Utility provider registration
**CAUTION** This email originated from external sources. Do not open attachments OR click any links until you have verified
the authenticity of the message and its contents.
Hi,
This is what was provided to us. Apparently the apartment complex bills for utility usage so, the payment should’ve gone
to them.
4
Special Projects Coordinator
5
From: Ciguene, Maudeline <mCiguene@daniabeachfl.gov>
Sent: Tuesday, December 21, 2021 11:14 AM
To: Sherry Pender <spender@ourflorida.com>
Subject: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: OUR Florida - Utility
provider registration
Hi Ms. Pender,
We are unable to locate below customer. Could you check to see the customer belongs to City of Dania.
Maudeline Ciguene
Billing & Collections Accounting Manager II
|
City of Dania Beach
mCiguene@daniabeachfl.gov
|
daniabeachfl.gov
100 W Dania Beach Blvd.
|
Dania Beach
,
FL
,
33004
Phone:954-924-6800 x3665
Web: daniabeachfl.gov | App:AskDaniaBeach
RISE - Respect, Integrity, Standard of Excellence
Please note: Florida has a very broad public records law. Most written communications to or from City Officials regarding City business are public records available to the public and media upon request. Your e-mail
communications may therefore be subject to public disclosure.
From: Sherry Pender <spender@ourflorida.com>
Sent: Monday, December 20, 2021 4:52 PM
To: Ciguene, Maudeline <mCiguene@daniabeachfl.gov>
Cc: Segal, Adam <asegal@daniabeachfl.gov>
Subject: RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: OUR Florida - Utility provider
registration
**CAUTION** This email originated from external sources. Do not open attachments OR click any links until you have verified
the authenticity of the message and its contents.
You’re welcome
12/13/2021 09:04 AM
ET 106.57
12/08/2021 10:45 PM
ET
Standard
ACH Willona McCleod 4551499 20333
Thank you,
6
Special Projects Coordinator
From: Ciguene, Maudeline <mCiguene@daniabeachfl.gov>
Sent: Monday, December 20, 2021 4:44 PM
To: Sherry Pender <spender@ourflorida.com>
Cc: Segal, Adam <asegal@daniabeachfl.gov>
Subject: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: OUR Florida - Utility provider
registration
Thank you সহ
Maudeline Ciguene
Billing & Collections Accounting Manager II
|
City of Dania Beach
mCiguene@daniabeachfl.gov
|
daniabeachfl.gov
100 W Dania Beach Blvd.
|
Dania Beach
,
FL
,
33004
Phone:954-924-6800 x3665
Web: daniabeachfl.gov | App:AskDaniaBeach
RISE - Respect, Integrity, Standard of Excellence
Please note: Florida has a very broad public records law. Most written communications to or from City Officials regarding City business are public records available to the public and media upon request. Your e-mail
communications may therefore be subject to public disclosure.
From: Sherry Pender <spender@ourflorida.com>
Sent: Monday, December 20, 2021 4:43 PM
To: Ciguene, Maudeline <mCiguene@daniabeachfl.gov>
Cc: Segal, Adam <asegal@daniabeachfl.gov>
Subject: RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: OUR Florida - Utility provider registration
**CAUTION** This email originated from external sources. Do not open attachments OR click any links until you have verified
the authenticity of the message and its contents.
Hi,
Please see attached scheduled from our payments file. Let me know if this is helpful.
7
thanks,
Special Projects Coordinator
From: Ciguene, Maudeline <mCiguene@daniabeachfl.gov>
Sent: Monday, December 20, 2021 10:16 AM
To: Sherry Pender <spender@ourflorida.com>
Cc: Segal, Adam <asegal@daniabeachfl.gov>
Subject: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: OUR Florida - Utility provider registration
Good morning Ms. Pender,
This is just a follow up email regarding the below.
Thank you,
Maudeline Ciguene
Billing & Collections Accounting Manager II
|
City of Dania Beach
mCiguene@daniabeachfl.gov
|
daniabeachfl.gov
100 W Dania Beach Blvd.
|
Dania Beach
,
FL
,
33004
Phone:954-924-6800 x3665
Web: daniabeachfl.gov | App:AskDaniaBeach
RISE - Respect, Integrity, Standard of Excellence
Please note: Florida has a very broad public records law. Most written communications to or from City Officials regarding City business are public records available to the public and media upon request. Your e-mail
communications may therefore be subject to public disclosure.
From: Ciguene, Maudeline
Sent: Friday, December 17, 2021 4:22 PM
To: Sherry Pender <spender@ourflorida.com>
Cc: Segal, Adam <asegal@daniabeachfl.gov>
Subject: RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: OUR Florida - Utility provider registration
Hi Ms. Pender,
Hope all is well.
8
We received funds on behalf of our mutual customers; however, we are not able to locate the acco unt the funds need to
be posted to. Are you able to run a report for us so we can see the utility account information.
Thank you,
Maudeline Ciguene
Billing & Collections Accounting Manager II
|
City of Dania Beach
mCiguene@daniabeachfl.gov
|
daniabeachfl.gov
100 W Dania Beach Blvd.
|
Dania Beach
,
FL
,
33004
Phone:954-924-6800 x3665
Web: daniabeachfl.gov | App:AskDaniaBeach
RISE - Respect, Integrity, Standard of Excellence
Please note: Florida has a very broad public records law. Most written communications to or from City Officials regarding City business are public records available to the public and media upon request. Your e-mail
communications may therefore be subject to public disclosure.
From: Sherry Pender <spender@ourflorida.com>
Sent: Thursday, October 7, 2021 4:00 PM
To: Ciguene, Maudeline <mCiguene@daniabeachfl.gov>
Subject: RE: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: OUR Florida - Utility provider registration
**CAUTION** This email originated from external sources. Do not open attachments OR click any links until you have verified
the authenticity of the message and its contents.
Ok, great.
Special Projects Coordinator
From: Ciguene, Maudeline <mCiguene@daniabeachfl.gov>
Sent: Thursday, October 7, 2021 3:25 PM
To: Sherry Pender <spender@ourflorida.com>
Subject: 'EXTERNAL'RE: 'EXTERNAL'RE: 'EXTERNAL'RE: OUR Florida - Utility provider registration
Hi Sherry,
9
Sorry I missed your call. I was processing billing today.
I just needed some insights on adding a bill message to the customer regarding the program. Now that I have completed
billing and added the message , I think I am ok. But I am sure I’ll be in touch again when phone calls are coming through.
Have a great rest of your day.
Sincerely,
Maudeline Ciguene
Billing & Collections Accounting Manager II
|
City of Dania Beach
mCiguene@daniabeachfl.gov
|
daniabeachfl.gov
100 W Dania Beach Blvd.
|
Dania Beach
,
FL
,
33004
Phone:954-924-6800 x3665
Web: daniabeachfl.gov | App:AskDaniaBeach
RISE - Respect, Integrity, Standard of Excellence
Please note: Florida has a very broad public records law. Most written communications to or from City Officials regarding City business are public records available to the public and media upon request. Your e-mail
communications may therefore be subject to public disclosure.
From: Sherry Pender <spender@ourflorida.com>
Sent: Thursday, October 7, 2021 9:03 AM
To: Ciguene, Maudeline <mCiguene@daniabeachfl.gov>
Subject: RE: 'EXTERNAL'RE: 'EXTERNAL'RE: OUR Florida - Utility provider registration
**CAUTION** This email originated from external sources. Do not open attachments OR click any links until you have verified
the authenticity of the message and its contents.
Hi,
I just called you. Please call me at your convenience.
Thanks,
Special Projects Coordinator
10
From: Ciguene, Maudeline <mCiguene@daniabeachfl.gov>
Sent: Wednesday, October 6, 2021 3:53 PM
To: Sherry Pender <spender@ourflorida.com>
Subject: 'EXTERNAL'RE: 'EXTERNAL'RE: OUR Florida - Utility provider registration
Hello,
Yes, I understand. I would still appreciate a phone call if you are able to.
Thank you,
Maudeline Ciguene
Billing & Collections Accounting Manager II
|
City of Dania Beach
mCiguene@daniabeachfl.gov
|
daniabeachfl.gov
100 W Dania Beach Blvd.
|
Dania Beach
,
FL
,
33004
Phone:954-924-6800 x3665
Web: daniabeachfl.gov | App:AskDaniaBeach
RISE - Respect, Integrity, Standard of Excellence
Please note: Florida has a very broad public records law. Most written communications to or from City Officials regarding City business are public records available to the public and media upon request. Your e-mail
communications may therefore be subject to public disclosure.
From: Sherry Pender <spender@ourflorida.com>
Sent: Thursday, September 30, 2021 8:40 AM
To: Ciguene, Maudeline <mCiguene@daniabeachfl.gov>
Subject: RE: 'EXTERNAL'RE: OUR Florida - Utility provider registration
**CAUTION** This email originated from external sources. Do not open attachments OR click any links until you have verified
the authenticity of the message and its contents.
Good morning,
You’re welcome and I apologize if I didn’t reach out. It’s been a hectic week. Do you still need me to call you?
Thanks for registering?
Special Projects Coordinator
11
From: Ciguene, Maudeline <mCiguene@daniabeachfl.gov>
Sent: Wednesday, September 29, 2021 1:20 PM
To: Sherry Pender <spender@ourflorida.com>
Subject: 'EXTERNAL'RE: OUR Florida - Utility provider registration
Hi Ms. Pender,
Hope you are doing well.
Thank you for sharing this important information with utility providers. I would like to speak with you. Please call me
when you get a chance.
Thank you,
Maudeline Ciguene
Billing & Collections Accounting Manager II
|
City of Dania Beach
mCiguene@daniabeachfl.gov
|
daniabeachfl.gov
100 W Dania Beach Blvd.
|
Dania Beach
,
FL
,
33004
Phone:954-924-6800 x3665
Web: daniabeachfl.gov | App:AskDaniaBeach
RISE - Respect, Integrity, Standard of Excellence
Please note: Florida has a very broad public records law. Most written communications to or from City Officials regarding City business are public records available to the public and media upon request. Your e-mail
communications may therefore be subject to public disclosure.
From: Sherry Pender <spender@ourflorida.com>
Sent: Monday, September 27, 2021 8:53 AM
To: CS <cs@daniabeachfl.gov>
Subject: OUR Florida - Utility provider registration
**CAUTION** This email originated from external sources. Do not open attachments OR click any links until you have verified
the authenticity of the message and its contents.
Good morning,
I am Sherry Pender, and I am leading Utility Coordination efforts by reaching out to all utility providers in the state to ge t
them registered via www.ourflorida.com. OUR Florida is a federally funded program providing financial relief to Florida
residents for rental & utilities assistance. We are partnered with the Florida Department of Children & Families. To
receive payments on behalf of eligible applicants (your customers) you must register and select your payment type, ACH
or check.
12
I’ve attached the utility provider registration guide for reference. The registration process is quite simple but, if you hav e
any questions, please let me know. An email verification code is sent once you initiate the registration process, so,
please whitelist @speridian.com to ensure it comes through.
Once you register, I approve the registrations and you will get confirmation emails indicating such.
Currently, several of your customers have been approved for utility assistance and we are eager to disburse the funds to
you. I can answer any questions you may have about registration.
We look forward to working with you. If you need anything further, please let me know.
Best regards,
Special Projects Coordinator
1
Ciguene, Maudeline
From:Segal, Adam
Sent:Tuesday, December 21, 2021 12:03 AM
To:Ciguene, Maudeline; AR
Subject:FW: Payment Disbursed to Utility Company
From: Opportunities for Utility and Rental Assistance Florida <famsfl@speridian.com>
Sent: Monday, December 20, 2021 11:59:27 PM (UTC-05:00) Eastern Time (US & Canada)
To: Segal, Adam <asegal@daniabeachfl.gov>
Subject: Payment Disbursed to Utility Company
**CAUTION** This email originated from external sources. Do not open attachments OR click any links until you have verified
the authenticity of the message and its contents.
Dear City of Dania Beach ,
The OUR Florida Program has disbursed the payment amount of $92.91 for you to credit to account number
Saratoga Apartm on behalf of Brittany Cochran , who resides at 1101 W Dania Beach Blvd,308,33004.
Thank you,
OUR Florida
1-833-493-0594
***Please do not reply to this email. This email address is only for outbound messages and is not monitored.***
2
Website:OURFlorida.com | Phone:833-493-0594
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