Loading...
HomeMy WebLinkAboutInv# June2023FPL - FPL - 06/16/2023 (6)1 Gaines, Taneisha From:Stevens, Tania Sent:Tuesday, June 20, 2023 7:30 AM To:Gaines, Taneisha Subject:FW: FPL Customer Correspondence FYI Tania Stevens Senior Accountant | City of Dania Beach tstevens@daniabeachfl.gov | daniabeachfl.gov 100 W Dania Beach Blvd. | Dania Beach , FL , 33004 Phone:954-924-6800 x3671 Web: daniabeachfl.gov | App:AskDaniaBeach RISE - Respect, Integrity, Standard of Excellence Please note: Florida has a very broad public records law. Most written communications to or from City Officials regarding City business are public records available to the public and media upon request. Your e-mail communications may therefore be subject to public disclosure. From: FPL Communications <FPL_Communications@ecc.fpl.com> Sent: Monday, June 19, 2023 10:58 AM To: Stevens, Tania <tstevens@daniabeachfl.gov> Subject: Re: FPL Customer Correspondence CAUTION: This email originated from outside the City of Dania Beach. Do not click links or open attachments unless you recognize the sender and expect the content. Re: FPL Customer Correspondence LOG IN PAY BILL CITY OF DANIA BEACH Account #: *******4206 Update Email Dear Customer, We are writing to let you know that we recently issued you a bill statement for more than one month of service due to a billing delay. Unforeseen issues caused by supply chain delays for new electric meters and by Hurricane Ian impacted some of our customers. As a result, you may have previously received an estimated bill or did not receive a bill, even if you 2 weren't directly impacted by the hurricane. We apologize for any inconvenience this may cause. We want you to know we are here to help, and we recognize that receiving a bill for multiple months of service may be concerning for you. If you need assistance with payment arrangements or if you need additional information about the bill, please contact us at 1-800-226-3545. We appreciate the opportunity to serve you and thank you for your patience and understanding. Sincerely, Corporate Complaint Resolution Specialist Please do not reply to this email, this address is not monitored. For help, visit FPL.com Update Profile | Customize Preferences | Terms & Conditions | Privacy Policy | Contact Us Copyright © 2023 Florida Power & Light Company. All rights reserved. C674 - 8C718491AD327945E82B04FFD42956DC