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HomeMy WebLinkAboutInv# 66144 - LAN INFOTECH, LLC - 07/02/2023LAN Infotech, LLC 5100 NW 33rd Ave Ste 255 Ft Lauderdale, FL US +1 9547171990 mgoldstein@laninfotech.com www.laninfotech.com Invoice BILL TO City of Dania Beach 100 W. Blvd. Dania Beach, Dania Beach, FL 33004 SHIP TO City of Dania Beach 100 W. Blvd. Dania Beach, Dania Beach, FL 33004 INVOICE #DATE TOTAL DUE DUE DATE ENCLOSED 66144 07/02/2023 $2,702.00 07/12/2023 DATE SERVICE DESCRIPTION QTY RATE AMOUNT 05/18/2023 Server - Support Task/Ticket: Folder Redirection to OneDrive T20230517.0268 Summary Notes: created OneDrive GPO and Security group. tested the OneDrive SSO service that was requested. SSO will not work without ADFS, will further into this. 4 100.00 400.00 05/23/2023 Server - Support Task/Ticket: FW: Accela CRM Interface - SSO (ADFS) (3).pdf T20230523.0232 Summary Notes: Went over the details requirements from Accela. Connected to the server and verified that there was now ADFS. Requested more details from Monica and went over what she provided. Explained to Monica why it can't be done the way she is requesting and asked if she was looking for something different. 0.50 100.00 50.00 06/05/2023 Server - Support Task/Ticket: FW: Accela CRM Interface - SSO (ADFS) (3).pdf T20230523.0232 Summary Notes: Spent time going through different knowledge bases and resources from Accela. Started a support request account, 2 100.00 200.00 DATE SERVICE DESCRIPTION QTY RATE AMOUNT waiting on confirmation. After the allotted time for confirmation passed I sent Monica a request to follow up with Accela as they did not provide me support access. Due to the age of the ticket and time spent, I will be closing the ticket until Monica gets a response from Accela. 06/22/2023 OnSite Task/Ticket: Onsite support T20230620.0161 Summary Notes: Provided Ralph with onsite assistance Deployed laptop and docking station to Stacy's desk Assisted with closing some tickets on Boss desk 2 72.00 144.00 06/23/2023 OnSite Task/Ticket: Onsite support T20230620.0161 Summary Notes: Provided Ralph with onsite assistance Walked around the entire building and turned on every computer I found Assistsed Ann with scanner issue Assisted with closing some tickets on Boss desk 6.50 72.00 468.00 06/26/2023 OnSite Task/Ticket: Onsite support T20230626.0118 Summary Notes: Troubleshooting various workstations File backups for users with new device deployments Troubleshooting and fixing server issues Decommissioning computers, taking inventory of returned devices 4 72.00 288.00 06/27/2023 OnSite Task/Ticket: Onsite support T20230626.0118 Summary Notes: Configuring new devices for deployment Troubleshooting and repairing printers, scanners, computers, cameras Email tracking and deliver with Mimecast for blocked emails 4 72.00 288.00 06/28/2023 OnSite Task/Ticket: Onsite support 4 72.00 288.00 DATE SERVICE DESCRIPTION QTY RATE AMOUNT T20230626.0118 Summary Notes: Decommissioned computers, updating documentation and CMDB Setting up old devices as loaner laptops for future use Helping users with network drive access and application support Emailing and phoning users to complete previous tickets, and gather information regarding new tickets for Monica and Ralph 06/29/2023 OnSite Task/Ticket: Onsite support T20230626.0118 Summary Notes: Drove to Public Services to fix scanner and application issues Deployed monitors and scanners for users Preparing several devices for deployment Called users to follow up with tickets Troubleshooted applications for users, fixed software issues 4 72.00 288.00 06/30/2023 OnSite Task/Ticket: Onsite support T20230626.0118 Summary Notes: Fixing printer and scanner issues, installing toner Updating documentation for new device deployments Device deployments and setup Went to Frost Park, repaired computers and helped with various issues 4 72.00 288.00 From: 05/01/2023 to 07/28/2023 SUBTOTAL 2,702.00 TAX 0.00 TOTAL 2,702.00 BALANCE DUE $2,702.00