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HomeMy WebLinkAboutInv# 66742 - LAN INFOTECH, LLC - 09/01/2023LAN Infotech, LLC 5100 NW 33rd Ave Ste 255 Ft Lauderdale, FL US +1 9547171990 mgoldstein@laninfotech.com www.laninfotech.com Invoice BILL TO City of Dania Beach 100 W. Blvd. Dania Beach, Dania Beach, FL 33004 SHIP TO City of Dania Beach 100 W. Blvd. Dania Beach, Dania Beach, FL 33004 INVOICE #DATE TOTAL DUE DUE DATE ENCLOSED 66742 09/01/2023 $2,853.00 09/11/2023 DATE SERVICE DESCRIPTION QTY RATE AMOUNT 07/31/2023 OnSite Task/Ticket: Onsite support T20230731.0159 Summary Notes: Helping users with Outlook, Ring Central issues New device setup Following up with users who had previous tickets Installed a graphics card into a computer that could not support two 1080p monitors 4 72.00 288.00 08/10/2023 Server - Support Task/Ticket: RE: Support - TrackingID#2308010040004908 T20230808.0131 Summary Notes: Tested internal distribution group email routing and tested from an external source both are working as intended. 1.50 100.00 150.00 08/10/2023 Server - Support Task/Ticket: Resource Mailboxes T20230810.0121 Summary Notes: checked the resource setup, created as an AD user. copied the info form the AD user account and deleted the user, ran AD sync. created the room resource in office 365. 1 100.00 100.00 08/11/2023 Server - Support Task/Ticket: Email box is Full T20230809.0200 Summary Notes: -Connected to Exchange Online in PowerShell. -Checked the configuration for the Email Archive. -Checked the status of the email archiving. 0.50 100.00 50.00 DATE SERVICE DESCRIPTION QTY RATE AMOUNT -Checked if emails were moving and they weren't moving anymore. -Forced the emails to start moving to the archive. -Monitored the status of the email archiving, everything was moving. -Emailed Mr. Martin. 08/14/2023 Server - Support Task/Ticket: FW: SentinelOne T20230814.0141 Summary Notes: Verified the login url that Darryl was using. corrected the URL for Darryl. Created the profiles for all users in CODB to the new sent1 portal. Confirmed with Darryl that he was able to now see all the machines under CODB. 0.75 100.00 75.00 08/22/2023 Server - Support Task/Ticket: New VM DBAUDIT T20230818.0236 Summary Notes: _ Create the requested server and specification required _ Did all the windows updates _ Install Kaseya and SentinelOne _ Update Darryl letting him know the server was ready 2 100.00 200.00 08/23/2023 Office 365 Add/Move/Change Task/Ticket: FW: Support - TrackingID#2308010040004908 T20230823.0135 Summary Notes: deleted the the distro group that Monica created and re-created the distro group ran AADC tested the group with internal email addresses > working 0.75 100.00 75.00 08/24/2023 Server - Support Task/Ticket: FW: New Firewall for Public Services T20230818.0244 Summary Notes: _ I backed up and exported the old firewall configuration _ Imported and restored the settings, but kept getting errors _ I had to manually configure all the settings _ Once I was done, I updated Darryl letting him know the firewall was ready 1.75 100.00 175.00 08/24/2023 Server - Support Task/Ticket: New Server Request | DBTENABLERELAY T20230829.0169 Summary Notes: _ Completed the 1.75 100.00 175.00 DATE SERVICE DESCRIPTION QTY RATE AMOUNT configuration of the server in VMware _ Install the Latest Windows updates _ Installed Kaseya and SentinelOne AV _ Update Darryl that the server was online 08/25/2023 OnSite Task/Ticket: Onsite support T20230821.0262 Summary Notes: Device deployment at Public Services Troubleshooting and fixing devices at Frost Park New UPS installation at PJ Meli Park Called Microsoft and Mimecast support 4 72.00 288.00 08/25/2023 Server - Support Task/Ticket: FW: New Firewall for Public Services T20230818.0244 Summary Notes: _ Darryl got onsite and proceeded to swap the firewalls _ The VPN connected successfully _ Users could browse the internet _ I could reach the firewall from it's Public IP _ Darryl said the WiFi was not connecting _ We figured out DHCP was not working _ I logged in and checked the settings of the firewall _ I compared it with another firewall, but no luck as to why _ I later found out that the network was not advertising any neighbors _ Once I added the neighbors, waiting a few minutes for the route table to update, DHCP started working 1.25 100.00 125.00 08/28/2023 OnSite Task/Ticket: Onsite support T20230828.0312 Summary Notes: Mimecast email screening File server access for users Backing up devices Drove to Frost Park, troubleshooted computers there 4 72.00 288.00 08/29/2023 OnSite Task/Ticket: Onsite support T20230828.0312 Summary Notes: Installing software for users Troubleshooting web cams, microphones, speakers, etc. 4 72.00 288.00 DATE SERVICE DESCRIPTION QTY RATE AMOUNT Email delivery troubleshooting with Mimecast Hard drive replacement for Building Inspectors Renaming computers 08/30/2023 OnSite Task/Ticket: Onsite support T20230828.0312 Summary Notes: Renaming devices, created a spreadsheet of all misnamed devices Updated documentation Hard drive backup and replacement, troubleshooting Threw away items from the IT room 4 72.00 288.00 08/31/2023 OnSite Task/Ticket: Onsite support T20230828.0312 Summary Notes: Contacted Microsoft support Helping users with Outlook and Mimecast Creating distribution groups One Drive Migrations with Ralph Hard drive replacements 4 72.00 288.00 From: 07/01/2023 to 09/28/2023 SUBTOTAL 2,853.00 TAX 0.00 TOTAL 2,853.00 BALANCE DUE $2,853.00