HomeMy WebLinkAboutInv# 637318702 - GRANITE TELECOMMUNICATIONS - 03/01/2024Invoice
Account Information
www.granitenet.com
Dania, FL 33004
City of Dania Beach
100 W Dania Beach Blvd
100 Newport Ave Ext.
Quincy, MA 02171
PAYMENT DUE UPON RECEIPT
Savings Summary
MONTHLY SAVINGS:
ANNUAL SAVINGS:
LIFETIME SAVINGS:
$0.00
$0.00
$0.00
05249410ACCOUNT NUMBER:
3/1/24INVOICE DATE:
Account Summary
PLEASE SEE FOLLOWING PAGE(S) FOR DETAILS
Contact our 24/7 Customer Service Team for any service issues,
questions, or concerns.
(866) 847-5500
Email: custserv@granitenet.com
Customer Service:
PREVIOUS BALANCE DUE:
CURRENT CHARGES, TAXES, SURCHARGES:
$0.003/01/24
$191.64
ADJUSTMENTS:$0.00
PAYMENTS RECEIVED THRU
$302.63
TOTAL AMOUNT DUE:$494.27
You can now pay your bills online using our online portal. Log in
and pay at www.granitenet.com/billpay
Special Message
Thank you for keeping your account current. For additional summary reports, please access your Rock Report Center at
https://rockreports.granitenet.com. Please contact our Customer Service department with any issues or questions.
P A Y M E N T O U P O NC
Make checks payable to Granite Telecommunications.
Please return this portion with your payment to ensure proper credit
For address or phone changes please contact our 24/7 Customer
Service Team.
..
YOUR ACCOUNT NUMBER:
INVOICE DATE:
Due Date Upon Receipt
Amount Due
Amount Enclosed .
INVOICE NUMBER:637318702
05249410
3/1/24
$494.27
Please do not staple, tape, or glue payment to Payment Coupon..
Remit payment to:
Dania, FL 33004
Granite Telecommunications LLC
P.O. Box 830103
City of Dania Beach
100 W Dania Beach Blvd
0524941006373187020000494272
Philadelphia, PA 19182-0103
Account Number : 05249410
Page 3 of 7
Invoice: 637318702 Invoice Date: 03/01/2024
OPEN INVOICES FOR: 05249410
Invoice Date Invoice Number
Original Amount
Payments Adjustments Amount DuePrevious
Balance
Current
Payments and
Adjustments
(includes any
Late Fees)
01/31/2024 634773453 $302.63 $0.00 $0.00 $302.63 $302.63 $0.00
$ 302.63$ 302.63Total Previous Balance:Total Outstanding Invoices:Payments In Process:$0.00
https://rockreports.granitenet.com
For further details on a balance due for the above invoices(s) - please visit RockReports to view original invoice details.
If you need assistance with RockReports, please contact: KATHERINE ANDREWS
For usage details please log into Rock Reports - http://rockreports.granitenet.com/
Account Number : 05249410
Page 4 of 7
Invoice: 637318702 Invoice Date: 03/01/2024
Branch Billing Summary - Parent Pays
ACCOUNT MIN SUB-TOTCALLSUSAGENAMECITY / STATE
TAX /
SURCHRG CHARGES ADJUST
0 $0.00 $22.15 $173.48Dania Beach, FL 0.00 $0.0005250782$151.33OMNIA 100 W Dania Beach
0 0.0 $0.00 $22.15 $173.48Subtotal$0.00$151.33
Totals 0 0.0 $0.00 $22.15 $173.48$0.00$151.33
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Account Number : 05249410
Page 5 of 7
Invoice: 637318702 Invoice Date: 03/01/2024
AMOUNTDESCRIPTION
Breakdown - Payments and Adjustments
Subtotal
Late Fee Charges
Late Fee $18.16
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Account Number : 05250782
Page 6 of 7
Invoice: 637319454 Invoice Date: 03/01/2024
Location : OMNIA 100 W Dania Beach
100 W Dania Beach Blvd | Dania Beach | FL | 33004
Taxes and Surcharges
Federal
FUSF (VoIP)$19.18
Federal Excise Tax $0.00
Federal & State Surcharge Recovery $2.97
State
Communications Service Tax $0.00
Sales Tax $0.00
Statutory Gross Receipts $0.00
Statutory Gross Receipts (Business)$0.00
County
Sales Tax $0.00
City
Communications Service Tax $0.00
Taxes and Surcharges $22.15
Other Charges
Monthly
Administrative Service Fee (Data Only)$0.06
EPIK – Voice - 4 Port (3 Yr)$149.85
Regulatory Cost Recovery Charge (Data Only)$0.02
Regulatory Programs and Telco Recovery Fee (Data Only)$1.40
Subtotal:$151.33
Summary:
$22.15Taxes and Surcharges Total
$151.33Other Charges
Total:$173.48
AMOUNTDESCRIPTION
Breakdown - Payments and Adjustments
Subtotal
Late Fee Charges
Late Fee $0.00
For usage details please log into Rock Reports - http://rockreports.granitenet.com/
Account Number : 05250782
Page 7 of 7
Invoice: 637319454 Invoice Date: 03/01/2024
Payment is requested upon receipt. Amounts unpaid after the due date become subject to late payment charges of 1.5%
or higher amounts as permitted by law. Additional fees are charged for payments by credit card or returned checks.
Please feel free to contact Granite Customer Service with any questions, or concerns at
866-847-5500 or custserv@granitenet.com
All written correspondence can be remitted to address: 100 Newport Ave. Ext. Quincy, MA 02171
Products and services provided under a term agreement
will be subject to adjustment after the term’s expiration to Granite’s then-standard monthly rates.
California customers: If you believe there is an error on your bill or have a question about your service, please call
Granite Telecommunications, LLC customer support at (866) 847-5500. If you are not satisfied with Granite
Telecommunications, LLC’s response, submit a complaint to the California Public Utilities Commission (CPUC) by visiting
http://www.cpuc.ca.gov/complaints/. Billing and service complaints are handled by the CPUC’s Consumer Affairs Branch
(CAB), which can be reached by the following means if you prefer not to submit your complaint online:
Telephone: 1-800-649-7570 (8:30 AM to 4:30 PM, Monday through Friday)
Mail: California Public Utilities Commission, Consumer Affairs Branch,
505 Van Ness Avenue, Room 2003, San Francisco, CA 94102
If you have limitations hearing or speaking, dial 711 to reach the California Relay Service, which is for those needing direct
assistance relaying telephone conversations, as well their friends, family, and business contacts. If you prefer having your
calls immediately answered in your mode of communication, dial one of the toll-free language-specific numbers below to be
routed to the California Relay Service provider.
Type of call Language Toll-free 800 Number
TTY/VCO/HCO to Voice
Voice to TTY/VCO/HCO
From or to Speech-to- Speech
English
Spanish
English
Spanish
English & Spanish
1-800-735-2929
1-800-855-3000
1-800-735-2922
1-800-855-3000
1-800-854-7784
To avoid having service turned off while you wait for the outcome of a complaint to the CPUC specifically regarding the
accuracy of your bill, please contact CAB for assistance. If your case meets the eligibility criteria, CAB will provide you
with instructions on how to mail a check or money order to be impounded pending resolution of your case. You must
continue to pay your current charges while your complaint is under review to keep your service turned on.
Colorado customers: As of July1,2012, all telecommunications customers are required to be billed a 2.9% fee for the
Colorado Universal Service Fund by the Colorado PUC established by state law. For more information, please contact
Granite Telecommunications customer service department.
Connecticut customers: The telephone number for the Department of Public Utility Control is 1.860.827.1553.
Indiana customers: May request caller ID and blocking.
Iowa customers: Customers should first seek to resolve billing disputes by contacting toll-free customer service at (866)
847-5500. Customer service personnel are available to address customer service issues twenty-four (24) hours a day.
Granite Telecommunications may also be contacted via email at custserv@granitenet.com or via U.S. Mail at 100 Newport
Ave Ext., Quincy, Massachusetts 02171. If Granite Telecommunications does not resolve your complaint, you may request
assistance from the Iowa Utilities Division, 350 Maple Street, Des Moines, Iowa 50319, (515) 281-3839 or toll-free (877)
565-4450.
Massachusetts customers: May request blocking for voice information services and chat lines free of charge.
New Hampshire customers: Granite Telecommunications operates under the name of Cornerstone Communications
in the state of New Hampshire.
Ohio customers: If your questions are not resolved after you have called Granite Telecommunications, LLC, customers
may call the Public Utilities Commission of Ohio (PUCO), toll free at 1.800.686.7826 or 1.614.466.3292, or for TDD/TYY toll
free at 1.800.686.1570 or 1.614.466.8180, from 8:00 a.m. until 5:00 p.m. weekdays, or visit the PUCO website at
www.puco.ohio.gov. Residential customers may call the Ohio consumers’ counsel (OCC), toll free at 1.877.742.5622 from
8:30 a.m. until 5:30 p.m. weekdays, or visit the OCC website at www.pickocc.org.
Ohio customers: Nonpayment of toll charges may result in the disconnection of toll service and collection action, but will
not result in the disconnection of local service.
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